Customer Ratings & Reviews
- Model:
- LDP6810SS
- SKU:
- 6410809
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.3 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the quiet noise level and effective cleaning performance of this dishwasher. The third rack and ease of use are also frequently praised, while some users mention challenges with the lengthy cycle time. A few customers reported issues with the dishwasher's reliability and installation, along with some problems with the motor and control panel.
This summary was generated by AI based on customer reviews.
Pump Motor Broke
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pump motor went out after about 2years. It is covered under warranty however service and labor is not. There are very few service people in my area that are willing to work on an LG dishwasher that is covered under warranty. I reached out to LG for a list of service providers and the closest one is over an hour away and I'm in a metro area, Indianapolis. The one I did find estimates service to cost $400, which is not covered.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for taking the time to review our LG LDP6810SS dishwasher. We appreciate your feedback and want you to know that we value your opinion. We apologize for any inconvenience you have experienced with the pump motor and the challenges you faced in finding a service provider in your area. We understand that having your dishwasher break down after just 2 years can be frustrating, especially when it is covered under warranty but not the service and labor costs. We appreciate you reaching out to LG for a list of service providers. We understand that the estimated service cost of $400 is not covered, and we apologize for any unexpected expenses you may incur. If you would like further assistance or guidance regarding the service of your dishwasher, we would like to offer our support. Please feel free to reach out to us through our social media channels, such as Facebook or Twitter, by tagging @LGUSSupport. We will do our best to assist you and find a suitable solution. ^Dan
Order Something Else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried and tried to make this dishwasher work. I keep going back to reviews and thinking I must be missing something. I am using the rinse aid (which I've never had to do), washing with all the settings for a 4 hour cycle, etc., but I recently washed tupperware 2 times and it still came out with an odd film. I will likely be reaching out to the store to see what the options are. I purchased this due to the shorter delivery date, but I find that I'm not hand washing dishes anyway. Take my advise and wait the extra time for a better machine.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
LG DishWasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LG dish washer is really disappointing after years of enjoying LG TV LG sound bars and washer/dryers. Unfortunately, their Dish Washer and Microwave are less than satisfying. I have to call Best Buy which is excellent in servicing my account. However, after couple visits they ended up replacing a new one, but now the unit has only been 2 weeks, and find out it doesn't dry completely, then it wouldn't even closed tight after 3-4 trial .I guess it s not just bad luck but something wrong on it's design.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Poor quality workmanship
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this dishwasher in 2021 and 2 days ago it had a burning smell and it wont work at all. This dishwasher should have lasted longer than a year and a half.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. We’re so sorry that the product did not meet your overall needs. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Poor design dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The flat top 3rd rack makes it so the 2nd rack cannot except tall cups or water bottles. Delay feature is difficult to reset and I do not like the controls being on the top because you have to open dishwasher to set
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bottom rack lacks arms to hold regular dishes. Great for large pots and pans, terrible for anything other than extra large plates. Doesn't dry worth a you know what.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Not a good dishwasher
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since we first got this LG dishwasher, it has had a problem with the door not shutting all the way, even though the machine thinks it is closed! It seems like the door is warped, leaking steam from the top left when it’s running, and the steam has not damaged our cabinet framing. We are really unhappy with this dishwasher, and we would not recommend this to anyone.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello! Your door being warped could cause issues, and we'd love to help! Be sure to reach out to us with the link below, and we'll get started. https://www.lg.com/us/support/contact ^Ian
Lg dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher isn't the easiest to use. Also, there aren't very many prongs to use for stacking or putting the dishes in the dishwasher. It is always running in the morning when I get up.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Reliability
Don’t buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 months the heating element went out. Still not repaired. I have been waiting 3 weeks for a LG tech to call. Paid 1K for a piece of junk
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry that your unit cannot be repaired in a timelier manner. Understandably this is frustrating, and I am terribly sorry that the issue has not been resolved. Because of the delay in being able to provide repair for your unit, there are policies and procedures in place to provide an alternative resolution. Please reach out to our support team on Facebook at @LGUSSupport.Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
Don't buy from best buy if want good customer se
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1st week it works perfectly. But after that the door is not closing completely and water is leaking or steam is coming put during using. So disappointed. The store return policy is just 15 days!!! And I have to contact the LG service center. It makes so much trouble to just fix this issue. I'll be using other store to purchase electronic devices with better customer service and less trouble.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Say NO to this dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very underwhelming cleaning and worse drying performance for a dish washer in this price range... skip this dishwasher and go with the Bosch 800 series!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really hate the brackets in this machine. They will not stay in position! Drying is iffy..somedays the dishes are dry, somedays dripping. Same cycle.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Cycle time
Hate this DW
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its normal cycle takes 2.5 hours! You have to routinely clean its filter. I never cleaned a dw filter in my life. I hate this machine.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
LG Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied, doesn’t dry the dishes and out on heat and it doesn’t appear to get hot to dry the dishes. There’s still water on them when I open it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very unhappy with this product because the racks fall off the track every time you pull them out to load dishes or push them back in
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Cheap display
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this dishwasher installed less than 6 months ago by geek squad. 2 months in i noticed a crack on the display. It got worse over the next 4 months. I did nothing to cause this crack but open and close the dishwasher. Went into best buy to see if they cover it with the warranty, they told me i have to contact L.G. becuase i didn't purchase geek squad protection.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Washing Dishes In The Sink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has an irritating hum after completing a wash cycle while it is drying the dishes. Lasts for well over an hour. Dishes generally aren't dry. Often 'completes' a cycle without even emptying the soap. Have had it 28 days and would like to return but BB said it isn't returnable. It is stated as 46db - louder than that. Absolutely not recommended. Replaced a Bosch and should have gotten another Bosch.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Heating Element dead in less than 2 years.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of dishes don't fit properly without taking up the whole drawer. The dividers don't stay locked in place and a flimsy. To top it all off, right at the 2 year mark, the heating element went out.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand that you’re having issues with your LDP6810BD, including problems with the dish rack dividers and the heating element. We’re here to help you get this resolved.
As a troubleshooting step, we recommend adjusting the dish rack dividers to ensure they are properly aligned and secured in place. Additionally, check if the heating element is clean and free from any obstructions or debris that might affect its performance.
For further assistance, including service for the heating element, please send us a private message on Social Media @LGUSupport. Our team is dedicated to resolving these issues and providing the support you need. We appreciate your patience and look forward to assisting you.
—Renzo
Too Loud
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.surprised... actually shocked in terms of how LOUD this dishwasher is... figured we were buying a high end LG dishwasher so surprised at how loud it is
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that your unit did not work properly. Please contact LG Customer Support by
direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). You can also call us at 800-243-0000. Please provide your contact information, model/serial numbers of the TV and date of purchase, and we will be happy to assist you.^Venette
No Customer Support or warranty
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this washer in May and by August the soap dispenser cover came off due to a ripped rubber gasket that keeps it tight to the door. Called LG several times to just have them mail me the cover/gasket and I would even install it but it isn't covered by the warranty. Looks like the motor is covered for 10 years but that's it - nothing else. Why would anyone buy anything from LG? I sure won't in the future.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette