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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 775 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Dry Quality

    Rating 4.3 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the quiet operation, excellent cleaning performance, and the convenient third rack of this dishwasher. Many appreciate the ease of installation and the spacious capacity. While some find the cycle times longer than expected, the overall quality and features are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 775 reviews
  • Pros mentioned:
    Noise level

    Rated 2 out of 5 stars

    I got a lemon and LG doesn't care

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, let me preface this by saying that almost every single appliance in my home is LG. This is my second LG dishwasher purchase (the first was used in my ADU). I liked the first one the I bought so much that I discarded an old Bosch dishwasher that I had in my main house for this one because 1) it matched all my other appliances and 2) the performance and quality of the first LG dishwasher that I had bought about a year before this one was great! Unfortunately, I've been having nothing but trouble with this one. It is LOUD, it doesn't clean well, and it doesn't dry dishes completely (especially the second tray). I called LG service and they made me reset the machine and rebalance it but it didn't make a difference. I think they try everything they can to not send an actual person to trouble shoot. Thankfully of all the LG purchases that I have made over the years, none have given me issues. This was my first time dealing with LG service and WOW, was it a disappointment! Sign of the times I guess ... In summary, technically, yes, I recommend this dishwasher because the first one I bought was great. Just pray that you don't get a dysfunctional one like I did and need to rely on LG to make it right.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Meera. Thank you for sharing your experience with the LG Dishwasher (LDTS5552S) model. We truly appreciate your loyalty to LG and your detailed feedback. It’s fantastic to hear that you loved your first LG dishwasher, but we understand your concern about facing issues with your new one, especially regarding noise, cleaning performance, and drying capabilities.

      As a first step to improve cleaning and drying, we recommend checking the spray arms for any blockages and ensuring that the dishwasher is loaded correctly. Proper loading can significantly affect performance.

      Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further. We’re here to help you get the best out of your dishwasher and ensure your satisfaction. Thank you for being a valued LG customer, and we look forward to resolving this for you. ^Juvy LG

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great new addition.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a dish washer finally die after 22 years. We picked this item because it was an open box. So far it has been a wonderful addition to the kitchen. It is super quiet and does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 3 out of 5 stars

    good but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good cleaning and very quite. However, it is difficult to read the indicator for Finish liquid

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New LG dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is smaller than the one that came out but it doesn’t seem like it inside. It is so quiet you don’t even know it’s running. The install team were wonderful. We love our new dishwasher.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great dishwasher, well designed, easy to install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice dishwasher, and the LG product designers clearly put a lot of thought and effort into making it easy to install and easy to maintain/repair.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. And it was easy to hook up and install

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice and Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am really liking this dishwasher. It's very quiet. I didn't give it 5 stars because it does still leave some food particles on the dishes, but I have found that to be the case with any dishwasher I have ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and cleans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this LG dishwasher to replace a GE that was defective. This LG does a great job at cleaning the dishes. I like that it has four cleaning arms compared to most that have two. It is very quiet. You can't even tell it is running. I'm glad we chose this one.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Quiet Dishawsher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dishwasher. Quiet and effective. Not too fond of the steam because the cycle doesn’t dry out the dishes in my experience.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Nope

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I was hoping for...My old cheapo GE dishwasher's electronics started to fail. I thought I was getting a nice upgrade with the LG. I'm not so sure about the upgrade other than the upgrade in price. Dishwasher is quiet and nice looking. Dishwasher does NOT dry well at all. So far, it does not clean as well as my other, cheaper machine did. I can can fit fewer dishes in the LG and we have to basically pre-wash dishes. I would not recommend this machine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dishwasher, plates come out clean and dry.

    I would recommend this to a friend
  • Pros mentioned:
    Third rack

    Rated 5 out of 5 stars

    Totally spotless dishes, love the steaming feature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All dishes are totally spotless and I love the idea it steams them and also the knives, spoons, and forks can go in the very top rack.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Waited a month

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher is quiet. Took 4 attempts to get a working dishwasher installed. Still waiting on promised compensation!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Cafe brand dishwasher

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Cafe dishwasher is vert very quite and stylish I got a great "open box "price and I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Replaced a Samsung dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We got this dishwasher as a replacement for a Samsung dishwasher that had to be repaired four times and Best Buy allowed a trade-in. It seems to be working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 2 out of 5 stars

    Dishes not clean- at least the cycle is quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a bit of a letdown. I would rate one star, but this is at least quieter than the old one. But my dishes are not clean after going through the cycle. There is also a layer of water that stays even after the dry cycle. My old dishwasher was able to get my dishes much dryer.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. We appreciate you letting us know about your experience with the LG Dishwasher (LDTS5552S) model. We understand that cleanliness and dryness are essential factors for dishwasher use, and we regret any inconvenience caused by your dishes not being cleaned thoroughly and the residual water remaining after the dry cycle. This is not the experience we want our customers to have with our products. We're here to help. Please visit the following links for basic troubleshooting: https://www.lg.com/us/support/video-tutorials/lg-dishwasher-not-cleaning-CT10000009-20151094745547 and https://www.lg.com/us/support/help-library/not-drying-dishwasher-CT10000009-20150621962758. If you find that the issue persists after following the provided instructions on the links, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy LG

  • Rated 4 out of 5 stars

    LG dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like some of the features of the dishwasher including its quiet operation. I like the top silverware rack but there doesn’t seem to be enough space for my tall glasses to fit without bumping into the silverware rack. The other silverware rack takes up a lot of space in the bottom area.I would recommend this appliance to friends with these comments in mind.

    I would recommend this to a friend
  • Pros mentioned:
    Third rack

    Rated 5 out of 5 stars

    Great addition to my kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Have owned this appliance for two weeks so far. Works like a champ. Love the third rack.

    I would recommend this to a friend
  • Cons mentioned:
    Cycle time

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the dishwasher and it cleans really well. The cycle times seem a bit long but never had a dishwasher with time display before. My only complaint is that the third rack isn’t very usable.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 2 out of 5 stars

    Part of LG kitchen pkg; wish we'd stuck with Bosch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this has been a disappointing purchase compared to the 15 year old Bosch we have in another home. While this dishwasher is extremely quiet, it does not clean dishes nearly as well as our older Bosch. Things like oatmeal "ring" that should be easily removed are still on the bowls at the end of the cycle, even after we separate the bowls completely in the racks, while the Bosch can pack them in tightly and still clean every spec of food off. The other complaint we have is the concept of the top (third rack) for things like utensils, knives, etc. At the time of purchase, that was a feature we thought we'd really like (our Bosch didn't have that). But when that rack is in (and it is easily removed), our regular height water glasses will not fit on the second rack designed for items like that, only shorter items like our coffee mugs will fit. And when we have used that third rack (over a full second rack), some of the items in the top rack looked as if they'd never been washed at all since it apparently does not receive any (or certainly enough) direct wash/rinse spray on its own. Overall, we would not buy this model again.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG