Customer Ratings & Reviews
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- Model:
- LDPH7972S
- SKU:
- 6511787
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.5 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the dishwasher's quiet operation and superior cleaning performance, frequently praising its spacious interior and ease of use. However, some users have noted concerns regarding the rack design and excessively long cycle times. A few also reported issues with the door and installation process.
This summary was generated by AI based on customer reviews.
Great Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dishwasher. It does everything I need and is quicker than the Kitchen Aid I replaced it with.
I would recommend this to a friendLg diswasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is really good dishwasher quité im recomend dry dish fast is 100% good
I would recommend this to a friend- Pros mentioned:Noise level
Best upgrade decision in 2023
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase, much quieter than previous washer.
I would recommend this to a friend Great dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher. The light comes on inside when you open it and makes it so easy to load and unload.
I would recommend this to a friend- Pros mentioned:Ease of use
Great dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic! Quiet, sleek, easy to use, I love it!!!
I would recommend this to a friend - Pros mentioned:Noise level
My LG Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My LG dishwasher is so quiet I wasn’t sure it was on
I would recommend this to a friend - Pros mentioned:Noise level
Quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and efficient. No complaints thus far .
I would recommend this to a friend Very disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rack finishing on this machine vs the Bosch feels much better; the glide and adjustment mechanisms are more fluid and substantial, but our dishes do not come out clean or dry. They aren't even very dirty and we don't pre-clean them. We also have mostly glass and ceramic and very few plastics. We've dried different liquids, pods, and drying products with little improvement. I should have believed the bad reviews.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Catherine. We appreciate you sharing your experience with the LG Dishwasher (LDPH7972S) model. While we’re glad to hear the rack design met your expectations, we understand your cocnern about the cleaning and drying performance hasn’t lived up to the mark. We really aim to create products that not only meet but exceed what our customers expect.
To help improve things a bit, you might want to try a couple of simple tips: if you haven’t already, go ahead and select the High Temp + Extra Dry option. Also, make sure the water coming into the dishwasher is at least 120°F when you start the cycle. Proper loading is key too—try not to overcrowd it and ensure nothing’s blocking those spray arms or detergent dispenser. And don’t forget about rinse aid; it’s super important for drying, even if you've experimented with different brands—our LG models really depend on it for that condensation drying effect.
If you’d like some visual guidance, check out this video: https://www.youtube.com/watch?v=Pvn4dqZsgDY.
We’re here for you if you need any more help or want to explore service options—just drop us a message on social media @LGUSSupport and include your model number. We really want to make this right for you. ^Juvy
Clean clean and clean
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so far loving this dishwasher. It has some nice features like a hour wash cycle. It can connect to alexa and tell you when your dishes are done. Now this may seem silly but it also has a light on the control panel for when you need to add rinse aid.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working good so far. I have only had it a month and it is working good.
I would recommend this to a friend- Cons mentioned:Rack
POORLY MADE DO NOT BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY. We were very excited by all the features this dishwasher has, but the sliding racks break constantly. We had BestBuy replace this dishwasher 3 times and all 3 times the racks broke. And because I called Home Depot 16 days after the replacement came (policy is you only have 15 days to return or repair items), Home Depot won’t replace it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, David. Thanks for sharing your feedback with us. We understand your concern about experiencing repeated issues with the racks on your LG Dishwasher (LDPH7972S) model. We strive to provide durable, high-quality products that exceed our customer's needs and expectations. To ensure smooth rack operation, we recommend checking if the rails are properly aligned and free from obstruction. If the issue persists, we’d like to look into possible solutions for you. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist further. ^Juvy
Trash Product and LG is a horrible manufacturer.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All LG products are trash and poorly designed. We purchased this dishwasher last year (delivery: 01/24). It worked and did what it was supposed to do. It broke after a year and a half of usage. The CONTROL BOARD failed, and after taking a month with Best Buy Geek Squad to install a new control board, the next day it broke again. What is funny about this new board is that it was supposedly a newly designed one, since there was a service bulletin out on the original board. Please save your money and purchase from another manufacturer because LG does not know what they are doing. We bought a refrigerator that had an icemaker that broke in only a few months. They should give up and just stick to televisions.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Dishwasher (LDPH7972S) model. We appreciate your input and the opportunity to help improve your setup.
If the control board has failed more than once, we recommend performing a full power reset by unplugging the unit for five minutes and plugging it back in—this can help clear residual errors and restore basic functionality. Also, ensure the dishwasher is connected to a surge-protected outlet to prevent future electrical damage to sensitive components like the control board.
We’d be glad to explore tailored solutions with you. Please send us a private message on social media @LGUSSupport and our team will be happy to assist you directly. ^Juvy
NEW DISHWASHER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.REPLACED MY OLD DISHWASHER WITH THIS ONE AND IT WORKS GREAT. NO PROBLEM AND VERY ENERGY EFFICIRNT
I would recommend this to a friendAn Excellent Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent choice, loaded with features and works flawlessly. Highly Recommended.
I would recommend this to a friendSo loud !!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be doing a good job. The racks are a little bit wonky, misplaced and annoyingly fall down too easily. The most unusual thing is that this is hands down the loudest dishwasher I've had in over 20 years which is strange because it says it's db42 which is the lowest we've ever had.
No, I would not recommend this to a friendAmazing dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dishwasher. The best feature is the auto wash setting that determines right cycle and having the light inside! It also lets me know when new features are available to download.
I would recommend this to a friend- Cons mentioned:Rack
Don't buy this.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The middle rack was very poor and would not close properly. This prevented being able to close the dishwasher and run it. Just called LG service and will have to wait a minimum of 2 weeks and all they are going to do is send a part that I have to figure out how to install.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Dishwasher (LDPH7972S) model. We understand your concern about having issues with the middle rack preventing proper operation. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. In some cases, adjusting the rack height or ensuring the tracks are fully aligned can help before replacement parts are installed. If the rack is misaligned, try gently lifting and repositioning it on the rails. For more help, you may visit https://www.youtube.com/watch?v=JCfwVIU18LQ.
We want to ensure your dishwasher is working as expected. Please send us a private message on social media @LGUSSupport, and our team will be happy to assist further. ^Juvy
A Solid replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has all the features my old Kenmore Elite dishwasher had and looks nicer, however, I’m not a fan of the new configuration of the racks because they don’t fit the size+spacing of the rack wires that hold my dishes and bowls and may break if they jiggle.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. We understand your concerns about the rack configuration on your new LG dishwasher, especially if it does not accommodate the size and spacing of the rack wires as comfortably as your old Kenmore Elite dishwasher did. Your feedback is valuable to us, and we apologize for any inconvenience this may have caused.
We appreciate you sharing your thoughts on the design of the racks, as it helps us identify areas for improvement in our products. If you have any further feedback or need assistance with your dishwasher, please don't hesitate to reach out to us. We strive to provide high-quality products that meet your expectations, and we are here to support you with any concerns you may have. Thank you for choosing LG for your home appliances. ^Cris
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but a louder then expected. The lg app is very nice to use with it.
I would recommend this to a friendGood product but doesn’t dry that well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, the only comments is that it doesn’t dry that well so dishes are always wet even after an overnight wash.
I would recommend this to a friend