Customer Ratings & Reviews
- Model:
- LDTH5554S
- SKU:
- 6570945
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.4 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the 24" Top Control Smart Built-In Tub Dishwasher, especially regarding its noise level and cleaning performance. Many appreciate the convenience of the third rack and find the dishwasher easy to use. Additionally, customers like the dishwasher's capacity and design.
This summary was generated by AI based on customer reviews.
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher! 1 hour wash IS one hour, and cleans great. App for it is also really good
I would recommend this to a frienddishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sleek and silent love the stainless-steel interior
I would recommend this to a friendBest choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher I ever bought. Quality built and offers numerous choices for dishwashing.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I teally like the dishwasher. It does a great job.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, loading and washing easier than Old styles.
I would recommend this to a frienddw
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we really enjoyed working with anthony he was great
I would recommend this to a friendẞay your sorry with a 100.00 gift certiffrc8t l
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor delivery service 1 month wait great product i would like a 100.00dollar for the wait
I would recommend this to a friendGreat but not perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer works very well! The only complaint that I have is that the timer on it is hard to read.
I would recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Theres a bad a smell after every wash, even after cleaning.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, John. Thank you for reaching out about your LG Dishwasher (LDTH5554S) model. We understand how important it is for your appliance to stay fresh and odor‑free, and we appreciate you sharing the details.
A helpful step to try is running the Tub Clean cycle with an approved dishwasher cleaner to remove any hidden buildup. Also, make sure to regularly clean the filter and spray arms, as trapped food particles can cause lingering odors even after a wash. You can find step‑by‑step guidance here: https://www.lg.com/us/support/help-library/lg-dishwasher-maintenance--1433962981524. If further assistance is needed, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can provide more personalized support. ^Juvy
Clean dishes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great installation very professional Great price
I would recommend this to a friendGreat appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great every one was very nice and I will order again
I would recommend this to a friendDishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plastics do not dry water remains,all else works well.
I would recommend this to a friendThe BEST
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher from #1 store Best Buy (Newington,CT)
I would recommend this to a friendDoes what it says
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans as it should- can’t say anything bad or extremely good.
I would recommend this to a friendLG Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works and looks great. would recommend this dishwasher
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher good material no complaints thanks
I would recommend this to a friendNot A Good Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is not good. We had it for about a month, tried to see if things would get better. They didn't. The washer itself does not clean as well as our old GE that unfortunately died. That's my biggest complaint. I have to re-wash items or basically have them clean prior to putting in the dishwaher. Also, the top rack has angled stems, and nothing fits right.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Tony. Thank you for sharing your experience with us. We understand that the performance of your LG Dishwasher (LDTH5554S) model, hasn't met your expectations. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. To help with the cleaning performance, we recommend checking that your spray arms are not blocked by any items or debris. Sometimes, if dishes are placed too close together, water may not circulate effectively, which can affect cleaning. You can also try using a dishwasher cleaner or running a cycle with a cup of white vinegar on the top rack to remove any buildup that could impact cleaning efficiency. For more help, visit https://www.lg.com/us/support/help-library/lg-dishwasher-not-cleaning--20151094745547. As for the top rack, we understand that the angled stems can be a bit tricky when it comes to fitting certain items. If you're having trouble with specific dishware, we suggest adjusting the rack position if possible or using the dedicated top rack slots for smaller or lighter items. For guidance, visit https://www.lg.com/us/support/help-library/lg-dishwasher-tine-rack-adjustment--1366645531607. We’d love to assist you further. Please send us a private message on social media @LGUSSupport, and we’ll work together to explore more personalized solutions for you. ^Juvy
Low quality, no backing from best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Avoid. Makes noises with every cycle change (dry rubber to metal rubbing noise). Best Buy wouldn’t take it back. We had out kitchen aid die. Should have bought a Bosch. Skip this brand.
No, I would not recommend this to a friendHow to Lose a Customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is about the ordering experience and customer support from Best Buy. The entire ordering ideal was a bait and switch at best, and straight up fraud objectively. After the technician informed us "free installation" meant "not free installation" we contacted Best Buy customer service. According to the rep from Best Buy, free installation meant free installation. However, today when the technician returned 10 days later he repeated what he originally told us. When we contacted Best Buy customer service (while he was there and the call was on speaker), we apparently were put in contact with a malfunctioning AI who could neither comprehend what we were saying, told the tech he shouldn't be talking to us and he shouldn't be talking to best buy, and was pretty much the opposite of helpful. We ended up paying out of pocket for our "free installation" that was confirmed to be for everything when we specifically asked the first Best Buy representative 10 days ago. There was no offer to fix the situation. Needless to say, I will no longer be making purchases from Best Buy as they are far from the only player in town. I'll go to Lowe's where at least the have veteran discounts. This is by far the most incompetent and frustrating experiences I've ever had. Oh, I almost forgot - our old dish washer will be hanging out in the garage for several days while we can air for the haul away I purchased to actually happen. Who knows if it will though - I've had three different companies, 4 different appointments, 6 different delivery windows all for this one dishwasher.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Charles. Thank you for sharing your experience on your LG Dishwasher (LDTH5554S) model. We understand your concern about the issues you faced with the ordering and installation process through Best Buy and the unexpected costs and service issues. We aim to provide excellent services and ensure a smooth experience Please send us a private message on social media @LGUSSupport with your purchase details, and we will escalate your concerns to ensure that they are addressed properly. We will also review this issue with Best Buy to help improve their processes. Your feedback is valuable, and we’re committed to improving our services and partnerships. If there are any specific aspects you’d like to address further, or if there’s anything else we can do to assist, please feel free to reach out. ^Juvy
Delivery Promise Broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the second time in the past 3 years, I was given a delivery date and waited all day with no word from Best Buy that my delivery was being rescheduled. It is too early to offer an evaluation of the dishwasher, but I would strongly suggest that you not promise delivery dates that you can not honor.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Bob. Thank you for sharing your experience with us. We understand your concern about the delivery issues for your LG Dishwasher (LDTH5554S) model. We strive to provide exceptional services to ensure a smooth experience. Your feedback is important, and we'd like to assist you further.
For delivery concerns, we recommend verifying the delivery schedule with Best Buy customer service at 888-237-8289, and confirming any changes ahead of time. For further assistance, please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. ^Juvy