Customer Ratings & Reviews
- Model:
- LDP6797ST
- SKU:
- 5714463
Rating by feature
- Cleaning Quality
Rating 3.5 out of 5 stars
- Dry Quality
Rating 3.4 out of 5 stars
- Cycle Options
Rating 4.1 out of 5 stars
Customers are saying
Customers frequently mention the dishwasher's quiet operation and excellent cleaning performance as significant advantages. Many appreciate the additional third rack and the ease of use. However, some customers have reported issues with the product's reliability and the control panel's intuitiveness, along with concerns about longer than average cycle times.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Cycle time
takes too long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the cycles are 2+ hours long and don't even dry your dishes
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear you are unhappy with your dishwasher's drying ability. You can troubleshoot this from the following help library article: https://www.lg.com/us/support/product-help/CT10000009-20150621962758-not-drying If this doesn't resolve the issue you are experiencing, our support team would be happy to help. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Worst Dishwasher Ever
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this for not even two years and it is already junk. It wont complete a cycle, flashes an errror code, and has to start all over again. Very disappointed...not even 2 years!!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your dishwasher. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
Not Worth The Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old dishwasher was simple and actually cleaned better than the new one. It is more complicated to run and high maintenance. If I could, I would take it back and put the old one back in. I hate the new one! Have read the directions, use the right dishwasher detergent an followed all the tips. I do not like it, period.. An expensive mistake,
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks so much for the review. We greatly appreciate the feedback and we are sorry the dishwasher did not meet your expectations. ^CP
Got this open box item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It had dents and scratches that I had not noticed before removing the wrapping Best Buy used
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for reaching out. For best assistance with your inquiry, we recommend reaching out to Best Buy directly. Their phone number is 1-888-BEST BUY (1-888-237-8289). ^CP
DISAPPOINTED!!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.all of my other major appliances is LG (stove, refrigerator, washer and dryer) and i love them, but this dishwasher does not meet my expectations, i am truly disapppointed with it, which i had returned it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products.We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
ok
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.never really dries the dishes, washes average at best.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are having trouble getting your dishes dry. You can troubleshoot this issue from the following help library article: https://www.lg.com/us/support/product-help/CT10000009-20150621962758-not-drying Should you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Won't buy LG anything
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first, such an improved experience...until warranty was done. This now makes 2 TVs, fridge, microwave, and a dishwasher that fail outside of warranty and under 2 years. Stay away from their garbage.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Daphane
Doesn’t dry dishes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My salesperson told me this was LGs top of the line dishwasher, I find this hard to believe. This dishwasher is horrible, when the cycle is finished the dishes are soaking wet!!!!
No, I would not recommend this to a friendLG Dishwasher bad quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to have it repaired 2 times in two years, same [roblem from panel replacement, not a good product.
No, I would not recommend this to a friendBad purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just received it a month and not working has defect parts I had to call many times and now I have to wait 2 more weeks again to get the part installed hopefully it works I don't recommend it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey Helena, thank you for your review it is extremely important to us. I hate to hear that your Dishwasher has stopped working after only a month of use. I can understand how inconvenient this situation must be for you and I would love to help out. If there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
hate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hate my dishwasher , dishes don't dry and has an rotten egg smell all the time. never totally dry.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, I can definitely understand your frustration with your dishwasher! This is definitely not what we expect from our products or our customer service! So that we can make this right for you, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ
Great if do not want dry dishes
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishes do not dry as this machine when cycle complete dishes are still totally wet. Would recommend you research machines that will dry dishes
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
Terrible dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst dishwasher ever. We had it two weeks and already returned it. Dishes come out soaking wet and does not clean properly.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks so much for the review. We greatly appreciate the feedback and we are sorry the dishwasher did not meet your expectations. ^CP
AE error
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It should not have had a problem in 1 month I have coordinated service and am waiting to see if it’s a defect or not installed properly...
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having an issue with your new dishwasher. You can troubleshoot an AE error using the following help article: https://www.lg.com/us/support/help-library/ae-e1-error-code-dish-washer-CT10000009-20150140935066 If you need further assistance, please contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
- Pros mentioned:Cleaning performance, Noise levelCons mentioned:Reliability
Decent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great easy to clean well built and boy is it quite cleans awesomely but sadly why only four stars due to the fact it only lasted 6 years circuit board went out
I would recommend this to a friend Horrible Appliance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Repaired 6 times. Finally tub had leak and it was replaced under warranty. Horrible craftsmanship!!!
No, I would not recommend this to a friendNo show
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.“Third party” installer did not show up. Had to reschedule for following week and then was 2 hours late at said end time.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Sorry to see this. If you're still experiencing issues, head to our support page on Twitter, @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 and our specialists will be happy to look into it. ^CP
Horrible
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 9/4/2018. Stopped working ... Frustrated
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
Big let down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t get dishes clean, issues with smells and mold growth.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to see you are having trouble getting your dishes clean with your dishwasher. You can troubleshoot this from the following help library article: http://www.lg.com/us/support/product-help/CT10000009-20150326688735-not-cleaning We are sorry to see you are experiencing an odor smell with your dishwasher. Please refer to the following help article to help get rid of the odor: https://www.lg.com/us/support/product-help/CT10000009-1371476253520-odor-smell ^CP
has broken 4 times in a 1.5 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price or any price, complete waste of money!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your dishwasher. We'll need to gather some additional details from you. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ ^CP