Customer Ratings & Reviews
- Model:
- GP60NB50
- SKU:
- 1970008
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the 24x Write/24x Rewrite/24x Read CD - 8x Write DVD External USB 2.0 DVD-Writer Drive, particularly its ease of use, overall performance, USB connectivity, and speed. Many appreciate its compact and portable size, as well as its reasonable price. While the design and compatibility receive positive feedback, a few customers have noted that the drive can be a bit noisy.
This summary was generated by AI based on customer reviews.
This works great for data.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great for data but I could not watch videos on my computer or TV. Disappointed because I wanted it for both. I would recommend this for data only.
I would recommend this to a friendCan't use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a bundle with a chromebook unaware that it is not capable with chromebooks. Couldn't take it back because Best Buy says I would owe so I'm stuck with it.
No, I would not recommend this to a friendSeems like low quality plastic/metal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like inferior material, doesn’t look like it will last long. Works well so far.
No, I would not recommend this to a friendFlimsy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device is very light and feels cheaply made. So far it works okay.
I would recommend this to a friendExternal DVD drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although I was assured that this would connect to my laptop, it did not as an adapter was required. I had an adapter for my MacBook pro and it fit, so I returned this item
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks for your feedback regarding how we can improve our product. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. -Cazz
must return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tried to install and could not get it to work,instructions very poor for someone who is not a computer geek.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, RogerH. We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. We suggest that you get in contact with your retailer where you purchased this LG DVD Drive for more information regarding the return. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or call our Customer Service at (800) 243-0000. Thank you. ~Anthony
Stopped working after light use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The DVD drive sat around barely used for over a year and once I started using it broke after a couple of months of light use.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Does not work in a car
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not work in my new Camry for playing CDs. It does play CDs when plugged into a computer. I'm returning this product. ☹️
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
? Where is the
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to use because you have to download directions. Still trying to figure it out.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry for this experience. Please contact our Customer Support at 800.243.0000 so we can assist you.^Venette
Did not work for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried several times to get it to work even had geek squad work on it and it would not work after downloading. Ended up returning it, not sure if I had a bad one or not but never had the chance to decide if i liked it or not
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Not made to last
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Malfunctioned after only 7 or 8 months of not even using it daily. And then I only used it for 30 minutes to do my exercise cds. Now my computer won't recognize it even after trying all the tweaks I found online.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Why
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really excited about getting this to use with my MacBook Air and when I plugged it in and popped the disc in all it did was make a clicking noise. Then argued with me about giving me the disc back. So disappointed
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
not for all
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.couldnt get it to work on my computer. this wouldnt work no matter how i tried to get it and download stuff.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Stopped working
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t even had it a year and it stopped working. Going to see if they’ll replace it for me
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
doesn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item won't work. It was a gift and when we opened it this week, we couldn't get it to work.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for communicating with us about your concern and for providing us with feedback regarding your LG device. We’re sorry to learn that you're having a hard time with your unit. Allow us to look into this for you. Please get in touch with us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be pleased to assist. -Cazz
NO GOOD
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I RETURNED WOULD NOT DOWNLOAD THE REQUIRED PROGRAM I NEEDED
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
ripoff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.received SONY ps5 controller instead...told to return controller and reorder... NOT ACCEPTABLE!!!!!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Not compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with my MAC or Chromebook after had asked Geek Squad questions about it before purchase. Very disappointed
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .The Super Multi Portable 8X DVD Rewriter with M-DISC™ Support, Model # GP60NB50 is compatible with the Windows 7, Windows Vista™, Windows XP, Windows 10, Mac OS® X v.10.5.4 or Higher, and Direct X 9.0 or Higher Operating Systems. ^CP
LG-24 Write/24x Rewrite/24 Read CD-8x...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item will be return to Best Buy, due to item don't work or read when connect to PC.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello StevenDotsonJr, that doesn't sound right. Please give us a call at 1-800-243-0000 when you are with the unit so we can get that taken care of. ^AC
- Pros mentioned:Overall performance, Usb
LG External cd/dvd drive GP60NB50
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG external cd/dvd drive works great! with my legacy computers and OS: Dell Inspiron E1405 Win XP Media Center Ed 2002 SP3, & Mac mini (mid 2010) Yosemite (10.10.5) Thrilled to have disc usage again with these machines!
I would recommend this to a friendBrand response from LGAnswers
Posted .Hi Thom, we're glad to hear that our external CD/DVD drive can provide the functionality that is missing in your current workstations. Thanks for taking the time and leaving your positive review! #LifesGood when our products can enable productivity in your workstations! ^Chris (External CD/DVD drive model GP60NB50)