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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $1,999.99

Customer reviews

Rating 4.6 out of 5 stars with 1510 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, size, design, and internal space of the 25.5 Cu. Ft. Bottom-Freezer Refrigerator with Ice Maker. Many appreciate its quiet operation, efficient ice maker, consistent temperature control, and great lighting. However, a few customers have noted that the door seal can be quite tight, making the door difficult to open at times. Overall, the refrigerator seems to be well-received for its features and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,510 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. The only thing better might be the Best Buy team that delivered it. Ideal size and features!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. There is a lot of room in both the refrigerator and freezer. And, the trays seem to be sturdier than our last (Samsung) refrigerator. I especially like the slide out (cheese) tray.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator arrived in perfect condition, no marks on it whatsoever. Fits perfectly in my kitchen and the finish is just beautiful. There's much more room that I thought I'd have.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Happy with our new LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, we love everything about this refrigerator. We give it only four stars because, having owned it a little over a month, who can tell about its reliability. Also, we do not use the ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what i was looking for. Pleanty of space. Freezer on the bottom. I can also put my grandkids pictures on it that magnet.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 3 out of 5 stars

    Still waiting to receive non-damaged appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave an average rating because the first refrigerator that was delivered was deemed defective by LG (usable for a short period of time but would end up having problems in the long run so I was advised to return it) so Best Buy had to order another one. When the second one arrived it was cosmetically damaged on the inside and outside, the entire front of the refrigerator has hundreds of scratches on it and it makes terrible noises almost constantly (even the first one was never this loud). So now I am still waiting to receive a replacement for this one. Third times a charm right? Other than the issues I've dealt with so far the refrigerator is very spacious and I do like the layout of the refrigerator and freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Good no frills refrigerator.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space inside. No frills that will end up breaking down the line. Ice maker makes nice size cubes. Minimal features which I prefer. Lots of space in the freezer. As long as it works it is a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love this LG bottom freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Lots of room. Not as many options for shelving as my old (20yrs) LG. It still works, just needed a larger one.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fantastic Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely best refrigerator I have ever bought. Lots of room and works flawlessly. Would highly recommend especially if you have limited space.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Great idea freezer on bottom

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated bending over to get my veggies out. I can see everything in my refrigerator standing up Its roomy and I love the door shelves.The freezer is also easy to see everything and holds a lot more than the top freezer. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lg bottom freezer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years now this LG for me is the best fridge recommend

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great buy!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the layout of the freezer. Keep forgetting about the top drawer!! So quiet compared to our old!!! Easy to move for cleaning and suction on fridge door is great.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    LG REFRIGERATOR/FREEZE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love our new LG Refrigerator. Lots of room and easy to get to items inside for both the refrigerator and freezer. Plenty of ice now too.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A Really Good Fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A modern and really good fridge with a lot of space an perfect for any house an a big family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy with new LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated my refrigerator 3 weeks ago and I couldn’t be happier. After much research I chose the bottom freezer version and it’s very functional. The ice maker is so hand (although I wish it came with a scoop). LG does not disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Very happy with all the storage and the bottom freezer compartment. Installation was smooth and quick. The installers were very professional and personal. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appears to be a nice fridge. I hope it lasts. It has plenty of room inside. reversing the door was fairly straightforward - took about half an hour taking my time to make sure everything was installed correctly

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a rigid and simple refrigerator, and this is the one. It does not have the ice maker unit inside of fridge, so I got more space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is very roomy for food and meat. The temperature can be adjusted and it also shows the temp of the fridge and the freezer. Really nice

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Way too loud

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator itself is nice and spacious. It looks ok, nothing fancy. It is so loud. There is a constant low humming that we can here from everywhere downstairs. Sometimes when I have the door open the humming will make bottles rattle. Seems like it’s running 80-85% of the time. Called LG out to look and they said that is just how it sounds. If returning a refrigerator wasn’t a complete nightmare I would do it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette LG