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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $1,999.99

Customer reviews

Rating 4.6 out of 5 stars with 1511 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, size, design, and internal space of the 25.5 Cu. Ft. Bottom-Freezer Refrigerator with Ice Maker. Many appreciate its quiet operation, efficient ice maker, consistent temperature control, and great lighting. However, a few customers have noted that the door seal can be quite tight, making the door difficult to open at times. Overall, the refrigerator seems to be well-received for its features and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,511 reviews
  • Rated 5 out of 5 stars

    A great no frills Refrigerator/Freezer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the initial shopping through the purchase and the delivery we were thrilled with the Best Buy process. This large capacity unit is perfect for people like us who are looking for convenience with no bells and whistles. Extra kudos to the two gentlemen who made the delivery and installation easy and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit in our kitchen with a spacious inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space, durable shelves and easy to clean .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great. It seems to have a capacity much bigger than my previous french door model. I can see all the stored food easily. The freezer has a good capacity also. So far, great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator & excellent delivery/haul away service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new appliances from Best Buy. Their staff is always helpful. Treat you like a family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge when our compressor went out and have found it to be perfect for our small family. We needed it to open from the right to the left (instead of how it is standardly manufactured). Best Buy delivered this seamlessly and changed the door on fridge at our house. Very good product and great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with new LG refrigerator. Like how it is laid out with crispers and snack drawer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CHallenged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we FINALLY got the refrigerator (no thanks to the original installing sub-contractors), we were very pleased with it. THanks to the final installers and their courtesy, education, cooperation and terrific service we are pleased with the result.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 2 out of 5 stars

    Spacious - loud with sticky door.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking refrigerator. Spacious and holds everything we needed. But, it makes very obnoxious loud noise. Top and bottom doors stick and the whole refrigerator comes forward when trying to open (very annoying). I am returning and upgrading to a better LG model. Not terrible but not great either.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product.This feedback will be shared with our product team.We apologize for any inconvenience. ^Venette LG

  • Rated 5 out of 5 stars

    An Excellent Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this refrigerator! Lots of room too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dent in door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have talked to 8-10 people about this dent with no resolution. Our payment is due today and we planned to pay in full but will not do so until this is resolved. If we don't get resolution soon we ask that you pick up this refrigerator and we will go elsewhere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality unit after 1 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a year ago to upgrade a much smaller unit, this has been great for us, and the finish is outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Only complaint is the freezer door can be a bit squeaky, but after going online to see how to fix, it seems this is a very common problem with bottom freezer fridges, so it is not specific to this brand or model. Would buy again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We really like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality, doors shut tight, ice maker works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery crew was on time and did a very good job of delivery and installation and explained features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing experience and 100x better than our recent attempted purchase at Home Depot and Lowes. In-stock, lower price and same week delivery! Also delivery people were great and took such great care making sure they did everything the right way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good. Happy with purchase!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We wanted a simple fridge with no extras or frills to break, like our last fridge. For a family of 4, we keep this thing stocked up to about 80% and it meets all our needs. I'd buy again or recommend at this point. We'll check back in a few years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little large for my space but I love it. It makes a humming sound every once in awhile, not that noticeable once you get used to it. Purchasing was easy, salesman was knowledgeable and very helpful. Delivery guys were so very nice, fast and very careful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a quiet fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I like this fridge for the most part, it often seems pretty loud when it’s running. While it might not seem like a big deal it does add a certain stress to the room just listening to it’s vibrating hum. At some point will get a service on it to see what they can find.

    No, I would not recommend this to a friend