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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $1,999.99

Customer reviews

Rating 4.6 out of 5 stars with 1511 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, size, design, and internal space of the 25.5 Cu. Ft. Bottom-Freezer Refrigerator with Ice Maker. Many appreciate its quiet operation, efficient ice maker, consistent temperature control, and great lighting. However, a few customers have noted that the door seal can be quite tight, making the door difficult to open at times. Overall, the refrigerator seems to be well-received for its features and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,511 reviews
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! We needed a great energy efficient fridge! Great service and excellent service from the delivery guys! Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic department

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service on electronic department nice people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge so far. The only downfall is there are no locks for the wheels. If you have hardwood floors you have to wedge something underneath.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent storage size overall product style color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator is very high quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had an LG that I bought from Best Buy around 13 or 14 years ago that looked just like this one in black.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 3 out of 5 stars

    Poor service from management

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door is dented, have to have it replaced. Don't like that you can't open the door right after closing it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but very hard to keep outside ( stainless steel) clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge must buy, this fridge has all the features we dreamed of. Keeps good very fresh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the largest fridge and bottom freezer I could find for my garage. This LG is great and the installation from Best Buy was fantastic.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Compressor failed at 26 months

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this product a zero rating, I would. I've had this particular unit for 26 months and the compressor failed. Fortunately, LG will cover the compressor and labor, but won't cover the components that aren't sealed in the repair. I will never buy another LG refrigerator.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Michael. We want to thank you for taking the time to communicate with us about your experience. This will be considered for our continuous improvement. We will surely pass on your feedback to the rest of our team. ~Anthony LG

  • Rated 5 out of 5 stars

    very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for what i need it for and very spacious and awsome.e look

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the refrigerator, but the top door swings open, and you have to make a special effort to make sure that it's properly closed. More space than my old refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large top compartment and spacious freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Large open top compartment and spacious freezer. Holds everything I need. Easy to access.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG refrig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my new LG refrig. Would have liked to be able to adjust shelves better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenFridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator. Everything is easy to get to. The trays and shelves are high quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Daughter's New Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had one issue. The water line connection to the refrigerator initially would not seal. Installed a pre assembled hose and have no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finding a fridgemy mom liked was hard. This was a “ just has to do for now” emergency purchase

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second such refrigerator. We bought it for the basement utility room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is perfect for our needs. I like how the shelves are organized. Love the bottom freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lg makes a great product. It will serve the purpose that we bought it for.

    I would recommend this to a friend