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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $1,999.99

Customer reviews

Rating 4.6 out of 5 stars with 1511 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, size, design, and internal space of the 25.5 Cu. Ft. Bottom-Freezer Refrigerator with Ice Maker. Many appreciate its quiet operation, efficient ice maker, consistent temperature control, and great lighting. However, a few customers have noted that the door seal can be quite tight, making the door difficult to open at times. Overall, the refrigerator seems to be well-received for its features and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,511 reviews
  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Few downsides, really like the fridge. Don't know about the ice maker though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time & profesional.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    handled new appliances installation with care. Old appliances removed quickly & professionally.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great replacement for our old fridge. Having the fridge part on top adds so much convivence.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Nice but noisy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design, but hums pretty steadily. Plastic bins are pretty flimsy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ronboy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good looking refrigerator,and it has all the spaces we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this LG fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Huge inside bigger than similar models.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    See below

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG refrigerator I purchased from Best Buy has a flaw and both Best Buy and LG are aware of this. If the refrigerator door or freezer drawer is opened you have to wait from 45 to 60 seconds to reopen the doors. The reason I am given is it creates a vacuum each time the doors are opened. That’s ridiculous. If I need another item after the door is closed I should not have to wait. I would never have purchased the refrigerator if I was made aware of this by the sales person.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Nice fridge, freezer not so much.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge part is very spacious & nice. The freezer is not user friendly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really easy to access things in the refrigerator and the freezer is very roomy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time to clean.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was efficient and the crew allowed the buyers time to clean the floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy! Your representative was amazing! Thank you…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience purchasing this great fridge from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Have had no issues so far. Very simple to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator! Let's us know if doors are open too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy to operate. No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to operate. No complaints. We use it as a 2nd fridge in the basement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge for a small family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the perfect size for a small family, I wish it had more space for fruits and veggies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product we are happy we went with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found exactly what we wanted and good price would shop again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely laid out, nice finish...roller drawers!!! An excellent choice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NEW AND BROKEN REFRIDGERATOR AND FREZZER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave a star since I had to give one. This is the worst purchase I have ever made from Best Buy. It is also my 2nd fridge. 2 hours after delivery it turned off, when I unplugged it per customer service and plugged it back in it worked, then 3 days laters errors came up on the display. Best Buy would not like me return it for a new one but set up a geek squad appointment for 6 days later. Worst decision I made was going back to Best Buy to get a new fridge. Oh and dont forget that the customer service agent on the day of delivery said he would have a check for $160.00 sent to me and guess what here we are 9 days later and it still has not arrived and now I was told today it was going to be a gift card. I dont even want to use the $150.00 gift card I got with the new fridge. I never want to go to Best Buy again.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Leah. Thank you for sharing your experience with us. We understand that the LG Refrigeraor (LRDCS2603S) model that hasn't met your expectations, and it sounds like you've faced quite a few challenges since your purchase. We aim to offer great products and excellent services to ensure a smooth and seamless experience. To help resolve the issue with the error messages on your display, we recommend checking to ensure that the fridge is properly leveled and that there are no obstructions around the vents. This can sometimes help clear up display errors. For guidance, visit https://www.lg.com/us/support/help-library/lg-refrigerator-error-code-list--1441392048805. We also want to ensure that your concerns are addressed promptly. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions for you, including any questions about the gift card situation. We appreciate your patience as we work to make this right. ^Juvy LG