Customer Ratings & Reviews
- Model:
- LRDCS2603D
- SKU:
- 6419819
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, size, design, and internal space of the 25.5 Cu. Ft. Bottom-Freezer Refrigerator with Ice Maker. Many appreciate its quiet operation, efficient ice maker, consistent temperature control, and great lighting. However, a few customers have noted that the door seal can be quite tight, making the door difficult to open at times. Overall, the refrigerator seems to be well-received for its features and functionality.
This summary was generated by AI based on customer reviews.
Unsless bin divider.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has a door bin divider that does not stay in place. Every time the door is opened, the items on the shelf shift and or fall down. This is problematic. There are no variable height shelves inside.
No, I would not recommend this to a friendlots of room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.door holds alot of product and plenty of room inside
I would recommend this to a friendGreat fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great style for large capacity in a smaller space.
I would recommend this to a friend- Pros mentioned:Overall performance
Nice looking, but got a lemon, ugh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge looks great, cools nicely, but makes a weird noise every 5 min… been a couple weeks, ugh… sending it back
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki
Reprehensible service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy stole from me. They didn’t connect the water line. They didn’t place the refrigerator and they didn’t haul away the old one even though I paid for it. Disgraceful conduct by a major corporation.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Brian. Thank you for sharing your experience with us regarding your LG refrigerator model LRDCS2603S and the issues with Best Buy's delivery and service. We understand your frustration and appreciate your feedback. To assist you further, please send us a private message on our social media platform via @LGUSSupport. Our team is committed to addressing your concerns and ensuring you receive the service you paid for. Your satisfaction is important to us, and we're here to help resolve any issues you encountered with the delivery and installation process. We look forward to assisting you. ^Sam
Failed order
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We canceled our order. We wanted to purchase from Best Buy and even agreed to a 3.5 week wait. I was given a 12 window for delivery on May 2. I received a text the night before saying we would another text with information and a four hour window. That worried me and I chatted with a Best Buy agent. They said it would be here on May 2. I still hadn’t heard anything by the PM on May 2nd. I chatted again. Assured it was coming. Received an email at 6:00 saying my delivery was canceled. I went to the store I talked on the phone with a Geek Squad member May 12 was the soonest but he could keep trying. I went to Lowe’s bought a fridge that will be delivered today. Spent an hour on the phone with Best Buy cancelling my order. Never buying another appliance from Best Buy!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback on the LG Refrigerator (LRDCS2603S) model. We're sorry to hear about the delayed delivery of your order and subsequent cancellation.
We strive to provide all our customers with a seamless and reliable shopping experience, but we missed the mark this time. Your feedback is important, and we will be sharing your comments with our team to ensure that we work towards preventing similar issues in the future. If you need more help, you can reach out to us social media @LGUSSupport. ^Juvy
makes buzzing noise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this fridge often makes a buzzing noise and I have to push on the door to try to make it stop. it seems to cool and freeze just fine.
No, I would not recommend this to a friendLG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm rating this fridge low because we had 2 delivered because of dent's and creases
No, I would not recommend this to a friendTerrible......
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this LG refrigerator for just over 2 years and the compressor had gone out on it twice!!! I will never buy another LG refrigerator again!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with scheduling repair, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Don’t buy appliances at Best Buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator broke down after 18 days!!!!! Best Buy will only accept returns or exchanges for 14 days. So we were out of luck!!!! They wouldn’t even talk with us at our local store. They just handed up a sticker with an 800 number to call LG directly. So we have to wait two weeks for. Repair man to come! So no fridge until Christmas!!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
The unit was damaged upon arrival
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was damaged upon arrival. Not one Best Buy representative contacted me. It was a week and a half before I was notified my order had been cancelled. I attempted numerous times to call the store without any response.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that the unit arrived damaged,Please try againa to call BestBuy or contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
A refrigerator never Got
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this in the Store.When delivery time came it would not fit thru my doors.The person did not attempt to alter the hindges on refrigerator so it was returned as refused.This has been over a month and I am still receiving a bill for an item I do not have. I Talk to several people on phone ,Gone to Store no results.The bill is due now my credit score is messed up because of BESTBUY.RIDICULOUS
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Good Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice refrigerator. Polite, helpful and considerate. The food seems to like the refrigerator and they all get along quite well.
I would recommend this to a friendYou are the worst company ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You are the worst company ever. You are the worst company ever
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ramik. Thank you for reaching out about your experience with the LG Refrigerator (LRDCS2603S) model. We understand how important it is for your refrigerator to meet expectations, and we’d like to help however we can. If you're experiencing any issues with cooling, ice production, or general performance, one helpful step is to ensure the temperature settings are at recommended levels — typically 37°F for the refrigerator and 0°F for the freezer. You can also find product support and care tips here: https://www.lg.com/us/support/product/lg-LRDCS2603S.ASTCNA0. If you'd like us to take a closer look or assist further, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here for you. ^Juvy
Great Refrigerator- poor construction
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator and the freezer. I am extremely angry that the sales person lied to me to tell me that the front of the refrigerator was magnetic. I like to hang different pictures on the front plus my calendar. This cannot be done because there is no metal I wish he would have been honest.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience. We work continuously to improve the quality of our products and services that drive customer satisfaction. Should you need any assistance with your LG refrigerator, please send us a private message on Facebook or Twitter at @LGUSSupport and we'll be happy to accommodate you. ^James.
Don’t buy it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a year old and the compressor has failed. The tech came out last week without the part. We are now in the second week without a working fridge. LG says they’ll reimburse us for the loss of food, but seriously, could you go 2 weeks without a fridge?
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with your case, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Bad door design.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This isn’t a bad unit except the main refrigerator door hangs up. So you really have to make sure it’s closed or the door alarm will go off as soon as you sit down.
No, I would not recommend this to a friendWeak Compressor and Weak Shelves
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 years to the day after purchase the compressor failed. Have the BB service plan but they outsourced repairs to LG. Also, the glass shelves span the entire width of the refrigerator but aren't thick enough and bow downward in the middle under the weight of items placed on them.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .We sincerely regret the inconvenience you may have faced with your LG Bottom-Freezer Refrigerator. We acknowledge that it can be immensely frustrating for the compressor to fail after only two years of use. If you require further assistance, please feel free to privately message us on Facebook or Twitter via @LGUSSupport. We are committed to assisting you and thank you for your understanding. ^Sam
Very Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t happen as item not in warehouse when came time to deliver it. Very disappointing. Had to drive to BB store 1hr away after being transferred and placed on hold for over 45mins it find out what happened and plan for future delivery….. store supervisor very helpful but all round poor phone service. I will be thinking twice about future purchases given this experience
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
DO NOT BUY!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY!! Apparently this refrigerator has a problem with faulty compressers...also found out lg pays for positive reviews! We thought we were buying quality but definitely did not receive it. It took over a week for gerk squad to come out and now we found that the problem is the board....it will take another week to 10 days if we are lucky to get it fixed! Save yourself the stress and go with another brand!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with scheduling repair, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer