Customer Ratings & Reviews
- Model:
- LRDCS2603D
- SKU:
- 6419819
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are impressed with the overall performance, size, and design of the 25.5 Cu. Ft. Bottom-Freezer Refrigerator with Ice Maker. Many appreciate the ample internal space, quiet operation, and effective ice maker. The temperature control and lighting are also well-received. However, some customers have noted that the door seal can be quite tight, making the door difficult to open.
This summary was generated by AI based on customer reviews.
NEW AND BROKEN REFRIDGERATOR AND FREZZER
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only gave a star since I had to give one. This is the worst purchase I have ever made from Best Buy. It is also my 2nd fridge. 2 hours after delivery it turned off, when I unplugged it per customer service and plugged it back in it worked, then 3 days laters errors came up on the display. Best Buy would not like me return it for a new one but set up a geek squad appointment for 6 days later. Worst decision I made was going back to Best Buy to get a new fridge. Oh and dont forget that the customer service agent on the day of delivery said he would have a check for $160.00 sent to me and guess what here we are 9 days later and it still has not arrived and now I was told today it was going to be a gift card. I dont even want to use the $150.00 gift card I got with the new fridge. I never want to go to Best Buy again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Leah. Thank you for sharing your experience with us. We understand that the LG Refrigeraor (LRDCS2603S) model that hasn't met your expectations, and it sounds like you've faced quite a few challenges since your purchase. We aim to offer great products and excellent services to ensure a smooth and seamless experience. To help resolve the issue with the error messages on your display, we recommend checking to ensure that the fridge is properly leveled and that there are no obstructions around the vents. This can sometimes help clear up display errors. For guidance, visit https://www.lg.com/us/support/help-library/lg-refrigerator-error-code-list--1441392048805. We also want to ensure that your concerns are addressed promptly. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions for you, including any questions about the gift card situation. We appreciate your patience as we work to make this right. ^Juvy
I love this frig!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.waiting until it's fully cooled, but it looks awesome!
I would recommend this to a friendLG - 25.5 Cu. Ft. Bottom-Freezer Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality machine. Open door alarm useful device
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great brand ans received it wirh a great discount
I would recommend this to a friendlots of room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.door holds alot of product and plenty of room inside
I would recommend this to a friendGreat fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great style for large capacity in a smaller space.
I would recommend this to a friendUnsless bin divider.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has a door bin divider that does not stay in place. Every time the door is opened, the items on the shelf shift and or fall down. This is problematic. There are no variable height shelves inside.
No, I would not recommend this to a friendShelving
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting for a replacement freezer basket. The divider is defective. Didn't realize the adjustable shelves notches are limited. Can't put taller items without losing the use of a whole shelf.
I would recommend this to a friendWorst delivery experience I have ever had.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst delivery experience I have ever had. Was reassured by 2 people that with delivery they would put in a water line and install. The delivery drivers were EXTREMELY rude, refused to install do the installation. I attempted to get some resolution through multiple outreaches to customer service and have not received any response. I would not recommend any purchases from Best Buy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the delivery and installation of your LG LRDCS2603S refrigerator. Since delivery and installation services are handled directly by the retailer, we recommend reaching out to Best Buy for further assistance.
https://www.bestbuy.com/site/lg-25-5-cu-ft-bottom-freezer-refrigerator-with-ice-maker-printproof-stainless-steel/6395330.p?skuId=6395330
If you have any product-related concerns, feel free to send us a private message on Social Media @LGUSSupport and our team will be happy to help. We appreciate your patience. —Renzo
Nice looking, but got a lemon, ugh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge looks great, cools nicely, but makes a weird noise every 5 min… been a couple weeks, ugh… sending it back
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki
makes buzzing noise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this fridge often makes a buzzing noise and I have to push on the door to try to make it stop. it seems to cool and freeze just fine.
No, I would not recommend this to a friendDon’t buy appliances at Best Buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator broke down after 18 days!!!!! Best Buy will only accept returns or exchanges for 14 days. So we were out of luck!!!! They wouldn’t even talk with us at our local store. They just handed up a sticker with an 800 number to call LG directly. So we have to wait two weeks for. Repair man to come! So no fridge until Christmas!!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Reprehensible service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy stole from me. They didn’t connect the water line. They didn’t place the refrigerator and they didn’t haul away the old one even though I paid for it. Disgraceful conduct by a major corporation.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Brian. Thank you for sharing your experience with us regarding your LG refrigerator model LRDCS2603S and the issues with Best Buy's delivery and service. We understand your frustration and appreciate your feedback. To assist you further, please send us a private message on our social media platform via @LGUSSupport. Our team is committed to addressing your concerns and ensuring you receive the service you paid for. Your satisfaction is important to us, and we're here to help resolve any issues you encountered with the delivery and installation process. We look forward to assisting you. ^Sam
The unit was damaged upon arrival
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was damaged upon arrival. Not one Best Buy representative contacted me. It was a week and a half before I was notified my order had been cancelled. I attempted numerous times to call the store without any response.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that the unit arrived damaged,Please try againa to call BestBuy or contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
Terrible......
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this LG refrigerator for just over 2 years and the compressor had gone out on it twice!!! I will never buy another LG refrigerator again!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with scheduling repair, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
A refrigerator never Got
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this in the Store.When delivery time came it would not fit thru my doors.The person did not attempt to alter the hindges on refrigerator so it was returned as refused.This has been over a month and I am still receiving a bill for an item I do not have. I Talk to several people on phone ,Gone to Store no results.The bill is due now my credit score is messed up because of BESTBUY.RIDICULOUS
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Failed order
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We canceled our order. We wanted to purchase from Best Buy and even agreed to a 3.5 week wait. I was given a 12 window for delivery on May 2. I received a text the night before saying we would another text with information and a four hour window. That worried me and I chatted with a Best Buy agent. They said it would be here on May 2. I still hadn’t heard anything by the PM on May 2nd. I chatted again. Assured it was coming. Received an email at 6:00 saying my delivery was canceled. I went to the store I talked on the phone with a Geek Squad member May 12 was the soonest but he could keep trying. I went to Lowe’s bought a fridge that will be delivered today. Spent an hour on the phone with Best Buy cancelling my order. Never buying another appliance from Best Buy!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback on the LG Refrigerator (LRDCS2603S) model. We're sorry to hear about the delayed delivery of your order and subsequent cancellation.
We strive to provide all our customers with a seamless and reliable shopping experience, but we missed the mark this time. Your feedback is important, and we will be sharing your comments with our team to ensure that we work towards preventing similar issues in the future. If you need more help, you can reach out to us social media @LGUSSupport. ^Juvy
LG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm rating this fridge low because we had 2 delivered because of dent's and creases
No, I would not recommend this to a friendGood Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice refrigerator. Polite, helpful and considerate. The food seems to like the refrigerator and they all get along quite well.
I would recommend this to a friendGreat Refrigerator- poor construction
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator and the freezer. I am extremely angry that the sales person lied to me to tell me that the front of the refrigerator was magnetic. I like to hang different pictures on the front plus my calendar. This cannot be done because there is no metal I wish he would have been honest.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience. We work continuously to improve the quality of our products and services that drive customer satisfaction. Should you need any assistance with your LG refrigerator, please send us a private message on Facebook or Twitter at @LGUSSupport and we'll be happy to accommodate you. ^James.