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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $1,999.99

Customer reviews

Rating 4.6 out of 5 stars with 1511 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, size, design, and internal space of the 25.5 Cu. Ft. Bottom-Freezer Refrigerator with Ice Maker. Many appreciate its quiet operation, efficient ice maker, consistent temperature control, and great lighting. However, a few customers have noted that the door seal can be quite tight, making the door difficult to open at times. Overall, the refrigerator seems to be well-received for its features and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,511 reviews
  • Rated 5 out of 5 stars

    LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. It’s so spacious and it’s nice to not have to bend down to find something. Love the one door as opposed to French doors. Freezer is very spacious as well. Also loved the quick 2 day delivery & friendly & efficient delivery men.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with our purchase. Freeze drawer is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the refrigerator. Great refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have for a short time but love it so far. Working great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Housewife?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There seems to be lots of space to add my food. I really like the bottom drawer, it’s good for many smaller items.. still getting used to where I want to keep certain foods but the space is great and there is plenty of light to see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Find that the single door is more convenient. Clean look with out door water and ice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No, No, Not LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY ! Compressor fail at 24 months. LG claims no techs available in my metropolitan Boston area. Customer Service of NO help when I told them I am desperate to get fridge fixed as my husband is a severe diabetic who needs to refrigerate insulin.I will NEVER purchase ANY LG product again.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Joann. We appreciate you reaching out to us and sharing your feedback on your LG Refrigerator (LRDCS2603S) model. We understand the urgency of your situation, especially with the need to refrigerate insulin. We strive to provide high-quality products that meet our customers' needs, but it seems we missed the mark this time. We are committed to finding a way to make it right. Please reach out to us on social media @LGUSSupport with your details so we can expedite a solution and escalate your situation to ensure that you receive urgent support. ^Juvy LG

  • Rated 5 out of 5 stars

    Many improvements to a solid design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved in last 14 years. Better interior design. Ice maker seems nice.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Love my new fridge.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. Plenty of space for everything. Love the freezer on the bottom. Had a side by side. Not enough space for anything.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG REFRIGERATOR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one before and it lasted 11 years with no problem Hopefully this one will as well It is absolutely beautiful spacious and quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s 2025 now n purchased 2022 .. still in great condition.. I love it !!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! LG came through again! Happy with the fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge and ice maker. Only complaint is alarm for being open too long beeps very soon in my opinion. We opted for one without and in door water filter because we had one like that before and it kept breaking.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Excellent appliance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage space and easy to use! I like the middle drawer. Everything is within easy reach

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome fridge. Love it, Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge we've ever owned!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator. Fits perfectly where we need it. Amazing storage options. Have had this fridge for 3+ years and not a single issue. No breaks, cracks, or problems whatsoever!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products perfect addition to my kitchen. Great quality, Quiet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This refrigerator is TRASH!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give negative stars I would. The refrigerator did not not last 3 years. My refrigerator has not worked in 4 weeks and I am still going back and forth with LG to have it fixed. The refrigerator comes with a 10 year warranty but that does not matter because it is so few technicians trained to fix the “sealed system”. DO NOT PURCHASE!!! I asked the technician how often he replaces compressors on these models and he said 4-5 times a week. However, he still failed to fix my compressor. LG will slow poke around and take forever to address fixing an appliance that is under warranty. Also, buying the GeekSquad protection is pointless because they take a week to come look and they aren’t trained to fix it. They will just call LG and report it. Just avoid an LG all together.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Angela. Thank you for sharing your experience with the LG Refrigerator (LRDCS2603S) model. We're sorry to hear about the problems you faced with its performance and getting it repaired under warranty. We aim to offer good products that meet our customers' needs. Your feedback is important, and we will work on improving the availability of trained technicians and service response time. For more assistance, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Noisy and not well suppored by manufacturer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is well configured and attractive, but the one we got seems to be defective. The plastic plate that comprises the back of the the freezer vibrates at random times. It makes a loud buzzing noise -- so loud it makes it hard to watch the TV. We asked LG to send a service tech to fix it, their service techs are "all booked up." So they sent a third-party contractor. He seemed knowledgeable but he couldn't find a problem. On our second call to LG, they acknowledged it was not working properly and suggested we go back to BestBuy. Unfortunately, BestBuy won't do anything to help us since we're had it 36 days and they have a 30 day return policy. So I'm contacting LG a third time.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette LG

  • Rated 2 out of 5 stars

    LG Customer Service leaves a lot to be desired

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this refrigerator, but 4 years after I got it the compressor went out. There is no one in my area that fixes closed loop systems but it still took a week to have LG determine that. I will be getting a refund - but who knows how long that will take.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for taking the time to share your experience with the LG Refrigerator (LRDCS2603S) model. We're sorry to hear about the troubles you've encountered with your refrigerator and the challenges you faced with our customer service. We strive to offer top-notch products and services that meet our customers' needs. To check on your refund, please contact Best Buy customer service at 888-237-8289 for the exact date when you'll receive it. Your feedback will help us improve our processes and provide better support in the future. For more assistance, you can also reach out to us on social media @LGUSSupport. ^Juvy LG