Customer Ratings & Reviews
- Model:
- LRDCS2603D
- SKU:
- 6419819
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, size, design, and internal space of the 25.5 Cu. Ft. Bottom-Freezer Refrigerator with Ice Maker. Many appreciate its quiet operation, efficient ice maker, consistent temperature control, and great lighting. However, a few customers have noted that the door seal can be quite tight, making the door difficult to open at times. Overall, the refrigerator seems to be well-received for its features and functionality.
This summary was generated by AI based on customer reviews.
Lasted 3 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After just over 3 years, fridge is dead. Diagnostic tool says everything is working... Maybe Should I check if there is diagnostics for the diagnostic tool?
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with your LG Refrigerator (LRDCS2603S) model. We understand how frustrating it can be when a product stops working prematurely. While the diagnostic tool indicates that everything is working, we acknowledge your concerns and the need for further investigation. Please know this is not the level of quality and longevity we strive to deliver. We're here to help. Please visit this link for help and guidance: https://www.lg.com/us/support/help-library/how-to-use-smart-diagnosis-lg-refrigerator-CT10000021-20152608031919. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid over $ 1,500 for this and it didn’t even last 3 years ! Never again will I buy LG or Samsung .
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback with us. We understand your concern about the LG Refrigerator (LRDCS2603S) model, not lasting as long as expected. We strive for the highest quality in our products, and ensure a smooth and seamless experience. In the meantime for additional help, you may visit this link regarding power issues if its the issue on your unit: https://www.lg.com/us/support/help-library/refrigerator-has-no-power--1337808630542.
To help resolve the issue further, we recommend reaching out to our support team for further troubleshooting. If there are any performance issues, such as cooling problems or noise, we’d be happy to assist in identifying the cause and guide you through potential solutions.
Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you in getting this resolved. We appreciate your patience and the opportunity to make this right. ^Juvy
Died Less then 3 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge operated loud when i purchase. had LG out twice to look at it, but since it was still cooling would not do anything about it. Compressor die last night. fridge only lasted less then 3 years
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Danny. Thank you for sharing your feedback on your LG Refrigerator (LRDCS2603S) model. We understand the importance of having reliable appliances that work well and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. In the meantime, while waiting for repairs or a replacement, you can use a cooler or get a small temporary fridge for your perishable items. We are working to improve our repair processes to serve our customers better. Your feedback is valuable, and we will share it with our team for review. If you need help, please reach out to us on social media @LGUSSupport. ^Juvy
5 Years Max
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All Samsung Refrigerators are Lemons, we had trouble with ours in the first week and in 5 years, 3months after the extended warranty ended it finally started leak and make load noise. I have friends and their Refrigerators are goin on 15-20 years without any issues. So far we tried an LG=5 years, Samsung+5 years. We will try others and see if they past the 5 year mark. This why you will see Samsung's & LG's 1/2 off sales because of their reputation with the consumers
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We understand your concern. We are continuously working to improve the quality of our products. We apologize for any inconvenience.^Venette
Freezer drawer not an option again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer compartment drawer pure crap. Sides freeze. Drawer frosts up. Either wont open or won't shut. Just of us gone all day. Freezer drawer opened minimally daily. Defrosting a freezer in 2023. Lost $$$$$ in food while unplugging to defrost. One year old
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Robert. Thank you for leaving us feedback. We apologize for any inconvenience you've faced with your LG Refrigerator, and we understand how upsetting it is to spend more money than you should. You can watch a video about why your LG refrigerator won't stay closed by clicking this link: https://www.youtube.com/watch?v=EBwSb9NDUR4.. If you still have concerns after following the guides on the provided link, and if the issue persists, you can send us a private message on Facebook or X (Twitter) using @LGUSSupport, and we'll be more than happy to help. ^Dan
Get this one if you want to be disappointed.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So almost immediately after we bought it, ice collects at the back of the refrigerator and it makes a very loud buzzing sound on and off throughout the day. It's very disappointing. I finally wanted to have this looked into and discovered that, sadly, the warranty is only 1 year. They probably knew the quality is low which is why they only cover it for 1 year.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Pics are nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ridiculous Best Buy is asking me to rate a product they have YET to deliver even though I specifically bought this one since it was in stock. So, yeah, the pics are nice.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback on the LG Refrigerator (LRDCS2603S) model. We understand how frustrating it can be to eagerly await the delivery of a product, especially when it was purchased specifically because it was listed as in stock. We are committed to providing excellent customer service and want to ensure that your product is delivered as soon as possible. We recommend contacting Nest Buy customer service at 888-237-8289 to inquire about the status of your delivery. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
POOR SERVICE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1st IT WAS SUPPOSED TO BE HERE ON A WED, BUT IT DIDNT COME TO SAT. I HAD FOOD TO SPOIL. ABOUT 200.00 WORTH. OK THEY BROUGH IT IN AND SET IT UP AND LEFT. DIDNT BOTHER TO SEE IF IT WAS WORKING. IT WAS NOT. I HAVE A BROKE LEG AND COULD NOT DO ANYTHING.
I would recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
3 yrs and 3 months and No Cooling.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped cooling 4 months after warranty ended. Not buying LG again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your feedback. It’s disappointing to learn that your LG unit stopped cooling shortly after the warranty period. We understand how frustrating this situation must be. Your experience is important to us, and we’d like to help address the issue. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions and assist you further. We appreciate your patience. —Junel
Incorrect Specifications
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We never even got to try out this fridge - because the measurements are INCORRECT. Away the Best Buy delivery van just went. This is NOT 29" without the door as per the specifications. Do not be fooled by the online measurements.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Dissatisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already not working, a little over 2 years new. Top and bottom not cooling.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your experience with your LG Bottom Freezer. This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist. ~Tanisha