Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $1,999.99
Clearance
The regular price is $2,221.99

Customer reviews

Rating 4.6 out of 5 stars with 2096 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,096 reviews
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great fridge addition to our kitchen

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been on the market for a french door refrigerator with dual ice makers for a while. We were really into a Samsung one but even after they fixed the ice machine in the newer models, people were still having a lot of problems. I thought we would just have to settle without dual ice makers and in came this LG. I was worried that it wasn't a lot of cubic feet bigger than our old one, but this fits everything perfectly and it keeps it more organized. You can put the drawers on fruit or vegetables. In a lot of reviews people talk about the fridge ice maker being small. Yes, it is. However, they have placed this in the door behind condiment shelves where it is not taking up any space on the shelves. Also, the freezer ice maker makes up for the space in the top because the ice bin is large and holds quite a bit. You can add the LG app and add the fridge. It will tell you if there are any issues and how often the fridge and freezer are open and things. This also has an ice plus feature that is supposed to boost ice production. I have used it once, but didn't notice a large increase. It lasts for 24 hours. They say to plug the fridge in and give in 2 to 3 hours to get up to temp. The ice will not start producing until the fridge reaches 15 degrees. We did get a couple batches of ice the first day, but it did take a few days to really get production going. Our fridge was at temp in about 2 hours. The print proof is not 100%. For the most part prints fade, but some stick. I am so, so happy with this purchase. The fridge fits so great in the kitchen and looks really sleek and high end. Everytime the fridge is opened the display turns on and shows the temps on both freezer and fridge. The freezer keeps everything ice cold and holds a lot of items. I was concerned that it was not going to come with an ice bin in the freezer because the specs say no it doesn't, but was very happy to see that it does come with one. Both ice makers have their own on and off switchs. So, if you want to turn one off you can without turning off both. It came with a filter for the water and it was easy to install. It is on the top inside the fridge and the cover pulls down and the filter just twists on. The shelves can be adjusted to different heights. You do not have to move the whole shelf all the way across. They are separated in half so if you want one lower and one higher you can. In fact, in my picture I moved one up to fit milks underneath. If the doors are open for a long period of time both the fridge and freezer part will make a noise to alert you that it is open. My last fridge did the same, but it took some time for the noise to come on. This one starts to alarm you pretty quick. I did have some issues getting my local store on the phone to answer questions I had, but the customer service when you call in or use their messenger is really great and helpful. We picked it up and installed this fridge ourselves so if you do this, be careful because the handles will probably need to come off or even the whole doors to fit through an entry door. We didn’t have any issues though taking those off, getting it in the house on a dolly, and set up. I highly recommend getting this fridge if you are considering it.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistant

    Rated 5 out of 5 stars

    Great fridge for our family

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are liking our new LG fridge. I found a great price on it for the Memorial Day sale so I grabbed it. I’ve been shopping around for an LG fridge with good reviews and price and happy to have found this one. There is a lot of space inside for our family of six. The Shelves can be adjusted so you can fit whatever size you need for various items. We also have plenty of room for things in the side doors. There are two ice makers and we always have plenty of ice. We like the filtered water and it comes out cold and quickly too. The temp setting for the fridge and freezer are easy to see and set right on the front of the door. There are three drawers inside the fridge with plenty of space for our produce and one long one we use for meats and cheeses. I was nervous about having a lower level pull out freezer, (after having a side by side for several years), but I actually really like the freezer. Nothing falls out when we open the freezer now and everything’s well contained in two separate areas of the freezer. I like how there’s a separate freezer drawer that pulls out inside the freezer. It’s easy to find everything in there. I’m very happy with the fingerprint resistant stainless steel and it hasn’t shown hardly any marks yet with our busy house. If the door doesn’t shut all the way an alarm goes off. That feature has helped us many times. I know there’s many options available for the fridge I’m not even familiar with yet. Wifi, etc. I can’t think of anything we don’t like about the fridge. I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistant, Spacious

    Rated 5 out of 5 stars

    Love LG French Door

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was perfect and professional. Thank you Geek Squad!⭐⭐⭐⭐⭐ It's our 2nd LG French Door refrigerator. The first one lasted over 12 years. It's one of the reasons we picked LG again. It's roomy, has 2 types of ice selections and front water dispenser. Love the dark stainless steel, the fingerprints don't show as much compared to our first one. This model has wifi connection to the app, helps reminding to replace the filter and runs at it best. We loved our old model top shelf adjustable with more divided compartments much better. We feel the glass shelves not as sturdy compared to the previous model.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey, Sande! Thanks for welcoming us back into your kitchen; it's always great to hear that your refrigerator is living up to all the hype! If there's ever anything we can help with, please be sure to let us know. ^Ian LG

  • Pros mentioned:
    Ice maker, Spacious

    Rated 5 out of 5 stars

    Great replacement refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family love this refrigerator, some of the features like the dual ice maker did it for us now we never run out of ice. The space inside will amazing you on how big this LG refrigerator actually has in it. I would recommend this brand and refrigerator to anyone looking for replacement or even an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great Quality Refrigerator!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of research and shopping, I purchased this LG refrigerator. After owning it a year, I'm quite pleased with it! Has just enough bells and whistles, without going overboard. Dual ice maker is user friendly and even though the ice container in the door is small, you can flip a switch to make/send more ice to a bin in the freezer when needed. Sleek design that's well suited for both modern and traditional kitchens.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey, Cathy. We appreciate your time in leaving a review regarding your 26.2 Cu. Ft. French Door Smart Refrigerator with Dual Ice Maker in Stainless steel. We want to thank you for taking the time to communicate with us about your experience. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. ^Anthony LG

  • Pros mentioned:
    Fingerprint resistant
    Cons mentioned:
    Water filter

    Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge.I have so much more room.love that it does not show fingerprints. The freezer area was a bit smaller than in my old freezer, and not crazy about the water filter . water from the water filter tastes a bit strange. All in all I love the new fridge. Love the color choice I made, and have never owned an LG product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality, Quiet and a Top Value.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far-- great. After years of issues with our very expensive GE Profile, the repair company (not Best Buy) told us to find another refrigerator. Considering the issues we had with the GE, we wanted another brand. This seemed to come close to what we had. Upon on-line and in person research, it quickly became apparent that they all look alike inside! We couldn't find anything that truly stood out among any of the brands. This model happened to go on sale when we were looking and we really couldn't find a reason to spend more on another model. There are a couple of tiny details that we missed in the on-line description (this model was not on the floor to see in person). The shelves are adjustable but they're really not. You really only have two ways to adjust spacing with the shelves the main compartment and the door shelves do not adjust at all. It's no big deal-- The configuration will be good enough 99% of the time. There will be a very rare time when you may need more height and may have to remove one side of the shelf above. I imagine that will be very very rare. Our previous fridge had one glass shelf that could slide back (we probably did that once or twice over the six year we had that refrigerator). The door ice maker on this LG is smaller than what we had before but the flip side is the door shelves are LARGER (just not adjustable). We chose this model because it came with a bottom ice maker for additional ice when we have guests. There were other more expensive models in which the bottom ice maker makes "craft" ice balls. Honestly, I think they would be "cool" (pun intended) but I really didn't see the value in spending $700 more for craft ice (although come to think of it, maybe those models provide more shelf adjustment??). What we gave up from our old: more shelf adjustment ability and the collapsable glass shelf, a video screen in which we could upload family pictures, and a dedicated drop down egg carton holder and butter keeper compartment with a door. What we gained: wider left door shelves, a much quieter operating unit and saved a LOT of money. The comparable GE unit to our old one sells for $3,200 and no longer comes with the video screen or the second ice maker (you have to pay extra for the second ice maker). This LG unit was roughly $1,800. Again, all of the choices, no matter the brand, all looked so much alike that I really couldn't see a reason to spend more. There was one Kitchen Aid with a truly beautiful/stunning interior (but it had a smaller overall capacity). We have a top of the line LG OLED TV from Best Buy that has operated perfectly and now it looks like we have an LG refrigerator that also does what it's supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this refrigerator; space in freezer chest, dual ice maker, the refrigerator layout and just wipe clean with a dry cloth - no fingerprints!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Spacious

    Rated 5 out of 5 stars

    French door refrigerator with bottom freezer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. Beautiful. Roomy. Works like a dream. Love the double ice. Love the door dispenser of ice & water.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Spacious

    Rated 5 out of 5 stars

    Beautiful spacious refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, quiet, great looking refrigerator. Makes a nice amount of ice. Love this addition to my kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Yes!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. It has a ton of room and ice. Plus the filtered water is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Not print proof

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator and very spacious. But don’t be fooled this refrigerator is not print proof. It is a beautiful refrigerator but not print proof as they state And shows up scratches very easy. Drawers are nice and spacious. but you need both doors on the fridge to be opened in order to open the drawers since they are as wide as the fridge. See photos for size of drawer and prints on fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Spacious

    Rated 5 out of 5 stars

    1st Fridge... Awesome Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time home buyer and everyone had there own opinion on what to purchase. Did a ton of research and we decided this one had everything we needed. 2nd ice maker is so clutch. Plenty of space for drinks, food, produce. Highly recommend no need to look any further.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    All good things!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this fridge. LG’s black stainless is the perfect color- not too dark. Plenty of lighting and shelving in this fridge, and no fingerprints! The dual ice maker is already a plus!! No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Beautiful Fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We initially were going to purchase another brand of refrigerator, but the knowledgeable salesperson at our local Best Buy asked us what features we needed and pointed us in the direction of this LG. We've had it approximately one week and couldn't be happier! Coming from a 14 year old fridge, this LG feels like a revelation. We love the beautiful french door design, dual ice makers, and convenient bottom freezer. Probably our favorite appliance purchase ever.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great Fridge!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like everything about our LG refrigerator. It had a pretty severe plastic smell when new, and that took 2 days to air out. The fridge had a mode to recirculate more fresh air and that helped. We put a thermometer in it to see if the stated temp on the door was the same as inside. The door number was two degrees colder than actual. No big deal, we just adjusted as needed. We have read about the reliability of LG products and that's why we picked this model. Very nice design, build quality and it fits our needs perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Favorite Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Beautiful Printproof Black Stainless Refrigerator is Awesome. We are very Happy with it. It has dual icemakers, one thru the door with the water and a larger icemaker in the freezer area that can be turned off if not needed. The freezer has a lot of space. The Refrigerator is very large with plenty of large shelves on the door and lots room inside with Adjustable shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    New refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very spacious! It has a lot of room. I was very pleased with the freezer which can fit so much more than I expected. Make sure you mesure the depth of the refrigerator because it does stick out a lot from cabinets. Overall the refrigerator works and looks great in our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Beautiful LG Refrigerator!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG refrigerator was delivered and installed on July 4th to replace my 9 year old Samsung that had a myriad of Issues related to a drain line that kept freezing. This refrigerator was hundreds of dollars less expensive than my Samsung and looks pretty, has tons of square feet of storage and most importantly, keeps everything cold!! I’m very pleased so far and the delivery was smooth with an easy install. Shout out to Best Buy! Thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Beautiful and practical

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my French door LG! Did I mention LOVE? Beautiful practical and simple. Roomy with enough space to feed an army! The lighting inside is easy on the eyes during our many midnight trips to the fridge. Alarm to let you know the door has been left ajar is a nice touch.

    I would recommend this to a friend