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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $2,799.99

Customer reviews

Rating 4.6 out of 5 stars with 2112 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the dual ice maker and the ample freezer space in this 26.2 Cu. Ft. French Door Smart Refrigerator. Positive feedback also highlights the quiet operation, good size and capacity, fingerprint resistant finish, and ease of use. However, some users reported issues with the door closing mechanism, water filter, and shelf adjustability. A few customers also mentioned concerns about the refrigerator's compressor and temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,112 reviews
  • Pros mentioned:
    Ice maker, Space

    Rated 4 out of 5 stars

    love this fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt know it had 2 ice makers! And lotsbof room for our grocerys!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The front of the fridge will not hold magnets, but why would clutter up the beautiful finish with magnets?!?! The dual ice maker is a great plus, and the ice and water dispenser is slimmer than other models out there gives it a little bit more space for juices or small bottles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new fridge! The stainless finish doesn’t hardly smudge. The taste of the filtered water is really good and the dispenser fits a lot of different sizes is containers. I love the layout and I am really enjoying having everything in such day access.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Reece

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ice makers both work. Water filter is working really well. No need to but bottle water anymore. easy temp set. Large capacity freezer is great.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Space and Works Perfectly!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space and layout of this refrigerator. Also, it is much easier to clean the drawers and shelves than other models. Freezer is very spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 2 out of 5 stars

    Worried

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one ran for an hour then the fan started making noise and we got an error code. The error code was a serious enough one the unit had to be replaced. FIVE days later they brought a new one. So far this one works. HOWEVER, the water tastes like plastic. Our Samsung never had this problem. We flushed the filter with well over 20 gallons of water. Still tastes like plastic. LG could offer no help other than what was in the script. (Did you get a new water line? Did you flush the filter?) Google this problem. Many people have it. So while it does keep the food cool, it isn't doing everything it was supposed to for the money. And the Best Buy service after my receiving the broken unit was laughable. Regretting this whole purchase.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I appreciate the detailed information given. To invest in something that you thought would have your overall satisfaction is unsettling to hear. I can truly see the frustration in this matter. Should you need additional assistance reach out via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport thanks! ^ CS LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Wonderful refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful refrigerator! Love the “knock” feature to see how much milk is left before heading to the store and the door-in-door feature to easily grab items stored in the door. It is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    LikeIt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works great. I particularly like the ice maker and water which provides a cool refreshing drink. The door shelves are wide and hold ample space for bottles and juice boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was very leery about getting a fridge with the freezer on the bottom. It didn’t take long to love it. It gives SOOO much more room in the refrigerator and pretty much the same amount of space on the freezer section. Good price and I love LG products

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Love my LG refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was frustrated with the Samsung that came with our house 4 years ago. I have more faith in LG products so I was glad to get my new fridge. It maintains perfect temperatures in both the freezer and the refrigerator. A bonus was the second ice maker in the freezer compartment.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Love my LG…. Ever buy a Samsung!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The dual ice maker is awesome. After having a Samsung for 5 years with all the troubles of its ice maker constantly freezing up and having numerous service calls to no avail, I am over the moon happy with my new LG.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this refrigerator. I like the French door layout. The water and ice dispenser work well. The doors slam shut if you put too many thingS on the shelves on the doors. So you can only load them with lighter weight items. I’m happy with this refrigerator.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 3 out of 5 stars

    On the warm side

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely designed, with some great features. But for some reason, the fridge never gets cooler than 37F. I know that's the recommended temperature, but it often gets up to 41, even with the door closed for hours. I'd be happy if it was 37 on the average, but that's as cool as it gets, even if I've set the "temperature control" to 33F. This is disappointing. The freezer does not have this problem, and its temperature stays close to its setting. I've used calibrated thermometers, so this is not measurement error.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette LG

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Happy with my new LG

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love my refrigerator so far. It is supposed to be fingerprint resistant, but I do see fingerprints, but it is very easy to clean. Very spacious, and I am very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this fridge about a month now and have not had any issues. It works great and quiet. From ordering online, picking up curbside, the process was easy and fast. Store workers were quick and we were on our way in no time. Do wish they had delivery in my area.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible fridge. We were going to spend $800-$1000 more because my wife wanted the additional handle/slide above the freezer, but this one has it built within and keeps the size smaller. Well worth the savings and we still have plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    LG Appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice French Door Refrigerator .......... after 4 hours running empty it produced ice both top and bottom......thanks for the tip from the installer to do that ........... great service from Best Buy installers.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    My fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great service. The person who help me let me know my old Best Buy card ran out so we were able to fix that with no problems. I used to have one of these just like it but the newer model is much better.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales people with Best Buy are great, they stand behind their products and go out of their way to help you before and after the sale of the appliance. The LG refrigerator works great, the print proof is a nice option. I’m very happy with it so far, we will down the road.

    I would recommend this to a friend
  • Cons mentioned:
    Water filter

    Rated 4 out of 5 stars

    Just be careful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just have to be careful about the water. After 4 weeks with bad tasting water and ice, BB replaced the refrigerator with a new one. Within 12 hours we had normal tasting and water. My membership with Total Tech took care of everything and love the refrig

    I would recommend this to a friend