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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2112 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the dual ice maker and the ample freezer space in this 26.2 Cu. Ft. French Door Smart Refrigerator. Positive feedback also highlights the quiet operation, good size and capacity, fingerprint resistant finish, and ease of use. However, some users reported issues with the door closing mechanism, water filter, and shelf adjustability. A few customers also mentioned concerns about the refrigerator's compressor and temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,112 reviews
  • Rated 4 out of 5 stars

    REFRIG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our problem was it took 11 days for a floor model to be delivered we shop Best Buy for all our needs , was very disappointed. BUT WE WILL BE BACK All EMPLOYEES WERE VERY NICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is nice and big with adjustable shelving and an indoor water feature that's easy to operate. Within just a few times of using it after following the directions the water comes out clear and the ice is great. Wished the water came out a little colder but it's still good.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Adjusting to freezer on the bottom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge! No complaints! The sells staff was very informative!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Good for small family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space, easy reachable for any food inside. Easy to organize.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Lots of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of interior space with 2 ice makers with different size cubes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael was very professional knowledgeable and friendly. He help us make a decision after going back and forth for several weeks. He made us feel comfortable and relax. Adrian came in and give us a motivator $$ which sealed the deal ASAP

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mid level refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a GE dual icemaker fridge. All in all a very good fridge. Just one small complaint regarding the bottom icemaker. Due to the design, some ice cubes fall out of the tray as it is not covered like the GE was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value and reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we were looking for, even though it doesn't have the door in door, great value for the price. Don't really use the smart features but it's nice and modern and we enjoy the look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unsure of purchasing this fridge due to the reviews about noise and the open door alert. But honestly I don’t have any issues with noise and the door is a simple short tone that lets me know door is open. I love my fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the new refrigerator. The gentlemen who installed it were very nice, professional and helpful! I did comparitive shopping and felt the value at Best Buy was good and the ability to get the refrigerator quickly was a big plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it ;-)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge! Now that we finally got one that is perfect I just love how it works. Its fun to use the app to make sure its functioning efficiently, and now that its installed properly its a joy to have. Worth the money for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    My Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because the ice maker is not taking up space in the frig.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Happy not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second LG Refrigerator. Love the dual ice machine. It does make a lot of ice. But I do not like the taste of the water and ice. My other one had a much better flavor/taste to it. Hoping it improves with time,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. Enjoying this refrigerator so far after having the same refrigerator for over twenty years, this is a new experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this Fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new LG Fridge! Would be 5 stars except the water and ice maker user interface is a little awkward. We often end up with water going everywhere. Otherwise the LG Fridge is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomy inside. Haven't installed it yet but excited to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Might buy something other than LG next time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, just hold your cup up and close after you release the lever or ice flies all over the place. I also hear it running, which these days, that shouldn’t happen.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful LG with an ugly front.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the LG Refrigerator I purchased from Best Buy I waited 6 weeks for the delivery. When I received the refrigerator it was damage on the front door panel. Now I must wait another 6 weeks for a new refrigerator to be delivered. Wish me luck that the next refrigerator is not damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Recommend This Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how much room there is and that there are separate drawers for fruits and vegetables and meat/cheeses. The best part is having the ice maker in the freezer door instead of taking up a shelf space in the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Class

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was first class. On-time, efficient, and provided exceptional service. Would give them the highest recommendation.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG