Customer Ratings & Reviews

I did quite a bit of shopping around before I decided on this refrigerator. LG is a highly rated brand, and I checked customer reviews on this particular model. When it went on sale, I purchased it.

Best Buy was my best solution for my appliances. Great Brands, low prices, excellent services quick delivery, I love my new refrigerator, makes ice quicker, cold water, I am very happy with my new appliances. Thank you

This is a spacious refrigerator---lots of room for everything---large freezer capacity, lots of shelves in the frig part jars of sauces and dressings. Not much room for upright wine bottles. The ice crusher is a little sloppy when filling a glass, but it's only water, so not a big deal.

Disappointed crush ice ejects in a spray often missing glass and hitting floor. Refrigerator also only transmits set temperature not actual temp of unit. Other qualities are as we expected. Have only had unit a week so is difficult to rate without extended use.

Great product, good services at best buy. We almost bought a Samsung until one of the sales representatives warned us about the ice problems those have. Recommend it to anyone lookimg for a new fridge

Great refrigerator. No problems with it. I would recommend it to friends.

Has been an awesome refrigerator/freezer only wish it was truly fingerprint resistant. Extra ice bin is great

Delivery associates worked diligently and reviewed slightly the product when I asked questions. The head associate worked hard to get my almost too large refrig on the house. Thank you for sending this experienced installer.

This is a great fridge! I ordered online and picked it up at the store. super easy, friendly staff. The fridge has tons of room and works great!

This is a beautiful and spacious fridge. That's the end of my positives. We are currently on our 4th one. The first stopped cooling after a week. The second had a faulty water line in back that would spray water against the wall every time we used the through door water dispenser. The third wouldn't dispense ice through the door because of a bad motor. The fourth seemed to be working well until we realized water was leaking from the filter and pooling in the compartment. Could best buy have a bad batch? Or are these fridges really that bad?

I am rating the sale not the items as we have not had them delivered yet. They are for a new build which is not complete yet. The sales guys we worked with were great! Very helpful.

I love the look and most things about this refrigerator. The only problem we have had so far is storing a 2 liter bottle on the main shelves. We had to take a shelf out as there isn’t much flexibility in moving them. I know another brand has a shelf that slides and allows taller bottles.

Product was exactly what we envisioned. Wish we could turn off the sound effects. Purchased on December 30th but had to wait until February 10th before it delivered. No other choice if we wanted this item.

Truly the best one out there at this price or most any price. I replace a brand new high end GE provided by my builed with this and is a world of difference in features and ergonimics.

This refrigerator has a lot of flexibility. The shelves are adjustable and allow you to configure this appliance in any number of ways. I like that this unit also has two ice makers. The installation went great.

The refrigerator looks fantastic in our remodeled kitchen and other stainless appliances.Love how easy the freezer drawer opens! We are seeing a significant electric bill reduction over our 10 year old refrigerator that had leaky gaskets!

I got a lot for my money it quite vs the KitchenAid it's not worth the money I had kitchenAid got it fix 3 times and it's still broke down not worth the money. Buy LG I wish had done it before it's cheaper and better.

I had been looking for a new refrigerator for three weeks before selecting the LG 26.2 cu ft stainless steel model. Best Buy had it it in stock and delivered three days later. The design and features are excellent.

Pleased with the overall purchase with this refrigerator. Do not purchase their water line if you want your water to taste “metal free”. The stainless steel line is against the manufacturer recommendation and Best Buy will still charge you $30 for a $8 pex line.

Good for 2 years then service all the time but the insurance of best buy are exelete