Customer Ratings & Reviews

Picked up at Outlet Store and saved over $700. Never been registered.

Item came with a slight dent in it. I was Tim’s someone would reach out but I’m still waiting a month later. All in all it is a decent and spacious fridge.

It's a great buy. Beautiful interior, exterior. The chimed when the door is ajar is a great feature. The temperature is excellent. All my refrigerated items last a lot longer than with my previous fridge.

Its a very good fridge i bought it 2 months ago it cools up very fast. The water is very good

great product and a great installation service. We are happy to have this, if I buy another refrigerator it would be the same

I a very satisfied with my purchase. I haven’t purchased a refrigerator in 25 years the prices were shocking, not just at Bestbuy but everywhere.

If you're debating getting this fridge, I highly recommend purchasing! Middle of the road price but very good quality and features.

Bought the LG refrigerator over a month ago. So far, so good. We like the appearance, layout and functionality. If reliability proves to be good over the life of the product, we will be very pleased with our purchase.

We were looking for the refrigerator for a little time we visited Best Buy before couldn’t find one that time this we had good sales lady she got us what we needed

Last year I purchased this refrigerator (among other appliances) for my brand new home after looking at several options in store. I have had good experiences with LG in the past and liked the feel/quality of this model vs others on the showroom floor and it had solid reviews online so it was a no brainer. Everything was great until this June when the refrigerator began to smell like acetone/nail polish remover out of nowhere. This smell is so bad it permeates anything in the refrigerator from ice to food (even food that is sealed). Nothing had been a spilled in the unit but I figured I would clean it out and see if I could get it to go away. Sure enough my cleaning efforts were futile so I decided to call LG to see if there was some sort of known issue. Long story short it’s now been over 2 months, 3 technicians have failed to determine what is causing the odor and customer support has been worthless. I’ve spent at least 6 hours on the phone trying to get this corrected to no avail. After the third tech was not able to solve my problem I asked for a replacement - and now LG is saying only a service tech can authorize that. I’m literally stuck in a circular reference while my pregnant wife just wants to be able to use her ice machine or store leftovers in the refrigerator again. At this point I’ve bought a mini fridge for essentials and am not sure where to go with this unit - it’s turned into a $2600 paperweight just taking up space in my kitchen. TLDR: great refrigerator unless you have mechanical issues at which point LG has been absolutely useless.

Very happy with our new fridge.. love the French Door and couldn’t live it. Our salesperson at Best Buy was so helpful and informative that we were sold on the spot!

Really like the fridge. The only part I don't like is the long drawer in the bottom. You have to open both doors to open it and sometimes it's annoying when one hand is full. Other than that, I really like it.

Very nice refrigerator, everything works the way it is supposed to, print proof is nice, my old Samsung showed every print. I’m very happy with it, we will see what happens down the road.

Excelent product. Recommwnded for big families or jist for you

They were on time. Very good at what they did . Went over all the changes to the product. Felt good about the job.

Thanks to the expert salesperson we purchased the best refrigerator available. Works great as sold!

Quiet, sleek, perfect. First house and first new refrigerator. We weren’t sure black stainless would work with all black appliances but it looks amazing!!!

We are thoroughly enjoying this product. A great improvement over our prior fridge.

Great product. Specially the fact that it is a durable brand. It doesn't break as often as other brands

❤️ it and after looking extensively for a refer to fit in our existing space, this fits perfectly. Thank you BEST BUY!!