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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2112 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the dual ice maker and the ample freezer space in this 26.2 Cu. Ft. French Door Smart Refrigerator. Positive feedback also highlights the quiet operation, good size and capacity, fingerprint resistant finish, and ease of use. However, some users reported issues with the door closing mechanism, water filter, and shelf adjustability. A few customers also mentioned concerns about the refrigerator's compressor and temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,112 reviews
  • Rated 5 out of 5 stars

    Wonderful sales associate!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the expert salesperson we purchased the best refrigerator available. Works great as sold!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator to replace my old one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at a number of refrigerators and I ended up getting this one, to replace our current one, and it's the newer version of our original one. Very nice look to it, and wouldn't change a thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy process all around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering online was easy. Delivery was quick. The men who delivered my product were professional. The refrigerator was delivered in perfect condition. No scratches or dents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An upgrade over Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the LG to replace our Samsung refrigerator when the freezer died. So far this has been a better purchase. The water filter is so much easier to access as is the ice maker. So far we are extremely pleased with the LG!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good Overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The French doors are nice. It beeps very soon if you leave the doors open, which is probably good because they don't close as easily as our side-by-side, so everyone in the family has left it not-quite-closed a bunch of times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful looks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Specially the fact that it is a durable brand. It doesn't break as often as other brands

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Refrigerator

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    Best Buy Employee
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Awesome convenient item for the price Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are thoroughly enjoying this product. A great improvement over our prior fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s start by saying this is a good fridge, I just don’t like how heavy the ice maker makes the door slam as the other door has to have a little push to get it closedZ

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large efficient and just awesome!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a larger refrigerator to replace our 22 cu for GE Profile. This solved all of our issues and we love how organized it is. Everything works and looks great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicw purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product. Recommwnded for big families or jist for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was delivered this weekend. Delivery crew were professional and on time. This fridge is the best one I've ever owned. Quiet and plenty of room! I totally recommend this Fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works well and it is quiet. I would recommend it.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We’re happy to know that you had a 5-star experience with your LG product. Thank you for sharing the word about its excellent features and quality. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. We can't wait to welcome you back for your next LG review! ~Tanisha LG

  • Rated 5 out of 5 stars

    Love my LG appliances!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator because of the design and quality. I love my LG appliances!! I purchased them all at Best Buy at a great price!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works ok but it wouldn't have cost that much more money to put an adjustable half shelf on one side or the other. It is either raise the entire shelf. My old fridge the front half would slide underneath the shelf to make room for taller items. Also the water dispenser does not have an auto fill which I was used to. An annoying thing is the choosing the options for ice/water/crushed ice as you have to put the buttons once to activate and again to choose. Not used to that either. The fridge is just OK, likely better than lower priced items but definitely not the caliber I thought LG would be.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful addition to my kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful addition to my kitchen. The only complaint I have is that the water tastes like metal. I thought it would be temporary, but it has been weeks and it still taste bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the LG Refrigerstor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great and we love it. The pre-measurement service gave us the peace of mind we were looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was great, Fridge got cool in about 6 hours or so and continues to be working well. Very happy with my choice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solids fridge, light on freezer space

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge with advanced wireless capabilities. Ample lighting and smooth inner drawers. Only device issue is with the freezer, which has significantly less space than 6 year old Samsung french door it replaced. The installers failed to level the fridge properly, causing the left door to make a loud bang when closing. Also, the manual came with a wrench, but not the needed washers to ensure the right door is able to adjust so the doors can be even across the top. This device is recommended, but ensure the installers complete the job properly. I put in a call to Bestbuy and they managing my complaints accordingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My LG Dutch Door Refrigerator Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had great help when looking for my fridge. I love it! I couldn't be happier.

    I would recommend this to a friend