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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $2,799.99

Customer reviews

Rating 4.6 out of 5 stars with 2112 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the dual ice maker and the ample freezer space in this 26.2 Cu. Ft. French Door Smart Refrigerator. Positive feedback also highlights the quiet operation, good size and capacity, fingerprint resistant finish, and ease of use. However, some users reported issues with the door closing mechanism, water filter, and shelf adjustability. A few customers also mentioned concerns about the refrigerator's compressor and temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,112 reviews
  • Rated 5 out of 5 stars

    Excellant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, one thing wrong it is too wide for my 36" space. The door cant open all the way. Now I have to get smaller one to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - 26.2 Cu. Ft. French Door Smart Wi-Fi Enabled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is well so far. Except the water dispenser drips a bit too much for my liking. Other than that its been solid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - 26.2 Cu. Ft. French Door Smart Wi-Fi Enabled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my daughter and my grandkids and it is the best refrigerator that I have ever seen. It works great and I like that the freezer is at the bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG frig

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we wanted. LG black stainless that matched the microwave, stove and dishwasher we purchased at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    French Door Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage capacity and keeps food at correct temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge for Dave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do far so good, haven’t been able to figure out the Wi-Fi portion of the fridge but everything else is top quail it’s!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the fridge. Only disappointed that the shelves cannot be lowered enough. I would have to eliminate one of the shelves to fit a gallon of milk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator on the market. The functionality of the fridge is easy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator I've ever owned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. This is the best refrigerator I"ve ever owned. Works flawlessly and is beautiful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and bright interior lighting makes finding things easier. Seems of pretty good quality but generally not as robust shelving as I’d like, but no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've almost had this fridge a year now and have had no issues. The only critique I would say is that the external ice dispenser is a little messy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well after I finally got it. This was a replacement I got. The first frig I got was another brand and stopped working in just a week.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality refrigerator but could have been designed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going to return it but went out of town and is pass 30 days. Like the product but found 2 inherent problems, !-does not hold much cold water since the resovoir is only the pipes, which I was not told about, and 2-You almost have to open both doors every time you need to get into the refrigerator, especially if you need something in the long drawer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a new fridge to replace one the keeps playing up. Found this one and love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 months ago only issue was water drip from water dispenser. Turned temperature down and problem was solved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Very spacious and good use of all drawers and door shelves. Really love the drawer inside the freezer too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a new home and I haven’t use this fridge yet, but my sister has the same one and she loves it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice Fridge, Awful Warranty Process

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge was really nice until it stopped working. Features, size, and price were pretty much unbeatable. The operating noise is great, and the dual ice makers were really handy. At the 9-month mark the freezer fan stopped working, and cooling to the entire unit stopped as well. The warranty service process with LG was a non-stop nightmare. Service would not be scheduled, I had to follow-up daily for weeks to move that forward at all. When I finally found a sympathetic ear I was told the minimum wait time to refund/replace the fridge was 30 days, and food loss coverage tops out at $200. None of this makes sense, and the broken fridge cost me hundreds of dollars in lost food, ice to keep a small amount of food in my home during the warranty process, and I couldn't even count the lost wages in time I had to take off work. If you get a good LG, they're pretty darn nice. If you don't, the warranty process is downright awful.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Based on the numerous issues that you have experienced your frustration is understandable. We would like to gather more information from you to help resolve. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info along with a detailed description of the issues so that we can work towards a resolution. Thank you. ^Jennifer LG

  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I live this Fridge Slight issue with freezing but I may of had the fridge to cold

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new LG. Looks sleek and beautiful and provides the room I need for my growing family. One tiny complaint is I wish the water was a bit colder when coming out of the dispenser. I’m not a fan of putting ice in water.

    I would recommend this to a friend