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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2112 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the dual ice maker and the ample freezer space in this 26.2 Cu. Ft. French Door Smart Refrigerator. Positive feedback also highlights the quiet operation, good size and capacity, fingerprint resistant finish, and ease of use. However, some users reported issues with the door closing mechanism, water filter, and shelf adjustability. A few customers also mentioned concerns about the refrigerator's compressor and temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,112 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s everything we needed in a Refrigerator. Best Buy made it easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no complaints so far! I love how it beeps if you leave it open. Somwtimes I would forget to close it all the way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great finish and works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. My favorite part is that it has vents aimed at the door so our drinks stay extra cold!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it everything we wanted in a fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lg by far were the best refrigerators we looked at the only ones we could find that fit our needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t wait to use it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited to try out our new fridge. It is exactly what we need. It is being delivered on Tuesday!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator Delivery drivers very helpful and polite!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lots of riom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of room. print proof for the most part. adjustable shelves. we love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    French Door

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work really good really needed it because the previous won did not work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The dual ice maker is Great for a big household

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The website was a little difficult to manage. The refrigerator is excellent purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. Service was good. Prompt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the French door refrigerator, works so much better than a side by side

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Black Stainless chips! Go with standard stainless!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first want everyone to know that black stainless steel will chip off the black coating so just get stainless! Also Best Buy switched a brand new fridge for one that was dented and obviously not new. I learned a lot from this purchase.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Alice. Thank you for taking the time to leave us feedback. We're sorry to hear about your negative experience with the black stainless steel coating on your refrigerator. This is not what we want you to experience. For the best assistance, you can reach out to the BestBuy service team. If you have any concerns about LG products, you can send us a private message on Facebook or X (Twitter) @LGUSSupport, and we'll be more than happy to assist. ^Dan LG

  • Rated 4 out of 5 stars

    Needed a new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old kitchen aid fridge went out. Needed a new one and this one looked good and fit our space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice basic refrigerator. It took about 3 weeks for the water dispenser to finally clear itself of the metallic taste.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really annoying feature where I have to first wake-up the controller in the roor before I can press a dispense button. Like, if I want water, I have to push the water button twice, ine to wake-up the controller and again to select water. It is annoying to me. There is a dedicated water button, it should just work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    U should have one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one was what I need & help me separate food easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable price, great buy for a new house. Exactly what we need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful inside and out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful inside and out Looks and works great Thanks to the delivery guys also they did a great job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG26.3 Cu Ft French Door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not care for the ice catcher in the freezer. It takes up valuable space and it is noisy, especially at night.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is excellent and the delivery went smooth. I highly hrcommend this product.

    I would recommend this to a friend