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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2112 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the dual ice maker and the ample freezer space in this 26.2 Cu. Ft. French Door Smart Refrigerator. Positive feedback also highlights the quiet operation, good size and capacity, fingerprint resistant finish, and ease of use. However, some users reported issues with the door closing mechanism, water filter, and shelf adjustability. A few customers also mentioned concerns about the refrigerator's compressor and temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,112 reviews
  • Rated 5 out of 5 stars

    Title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working great. Keeps my food nice and cold.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the frig, too bad the ice maker already stoped working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good I loved I am very happy with my new refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal for controlling temperatures via app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator/freezer unit. The double door feature is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a great LG refrigerator that I bought .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this LG refrigerator . I would definitely buy it again .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the black stainless!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice crusher works great! No mess when you remove cup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is spacious and easy to keep organized. I LOVE this refrigerator!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Just what we needed. Recommend highly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of room. All sizes fit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to go along with kitchen remodel. Works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meat/dairy storage is limited. Other than that, unit is vety good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is good and works well. I did not notice any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working excellent. Had no issues so far. Quality is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refirgerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this for a few months and absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator that does not leave marks !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator that does not get food spoiled, spacious & quiet !

    I would recommend this to a friend
  • Cons mentioned:
    Water filter

    Rated 1 out of 5 stars

    Defective Model

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fed up with this product. Not sure whether issue with bestbuy staff or this model itself defective. Upon seeing, lot of positive reviews I decided this one. Water filter will fall down. You must put some support to avoid this. Its known issue for this model per bestbuy team. Water will leak from water dispenser. Now ice is not generating from 2nd ice generation space.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn LG

  • Rated 5 out of 5 stars

    Great refrigerator for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design of the refrigerator . Much better than a side by side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine 47charactets. Is too much trouble . It is a very fine product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Stainless Steel refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG refrigerator. Looks good and dood value

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Noise level, Space

    Rated 5 out of 5 stars

    You Can't Beat It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been dogging the LG French Door for quite some time now because I used to have it at my old residence. I knew that waiting would pay off because all the appliance stores finally sold old stock and this new LG now has a stainless that doesn't smudge. Can you get an occasional mark? Sure, but this is a marked improvement over stainless from yesteryear. I have always been happy with the LG because of its reliability, not too mention, it is whisper quiet. I got this at a presidents day sale and additionally price matched to a brick & mortar competitor. I hated my old side by side because literally, everything would get lost. The added 2nd ice maker is yet another bonus. I use the Wi-Fi but that's more gimmicky than anything else. I have nothing but good things to say. I did get the max geek squad protection for peace of mind but if this LG is like my other one, I don't see much of a need. I would highly recommend this to anyone with at least 4 people in their family. You won't believe the room you have because of the ice in the door versus virtually all other brands taking up precious shelf space. This fridge is user friendly. Don't save a few bucks and get a noisy less expensive make & model. Find the cash and get this one. BTW, the crew was nothing less than super professional on the delivery & install. Props to Geek Squad and Best Buy!!!! 5 star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    spacious and good features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great addition to our kitchen remodel with great features.

    I would recommend this to a friend