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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $2,799.99

Customer reviews

Rating 4.6 out of 5 stars with 2112 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the dual ice maker and the ample freezer space in this 26.2 Cu. Ft. French Door Smart Refrigerator. Positive feedback also highlights the quiet operation, good size and capacity, fingerprint resistant finish, and ease of use. However, some users reported issues with the door closing mechanism, water filter, and shelf adjustability. A few customers also mentioned concerns about the refrigerator's compressor and temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,112 reviews
  • Rated 4 out of 5 stars

    Has issues but overall ok

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice interior.. Only issue is it stops making ice and gives errors.. Fan noise...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good refrigerator. Just a little smaller than I wanted

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bbb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good far so good so far so good so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use. Great to use. Great to use.Great to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid purchase. Wife loves it. No complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great family refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, but probably more than we needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was ok. In the beginning I had big trouble with best buy then they compromised everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it in the store and am looking forward to seeing how it works in my new home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Best Buy was so easy to work with on this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator and all of it's functions.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a bad fridge but had an issue with the ice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to receive the new fridge but after the first and 2nd day I noticed when I was trying to use the ice that it made a loud grinding noise and it did it every time I used the ice maker. I tried everything to make it stop but realized the sound was coming from between the door front and inside of it so I had no way to look at it unless taking it apart but since it was brand new I ended up returning it. Best Buy was great no questions asked but I was disappointed to have had a newer model with the ice cube maker to be bad like that. I guess I am happy it happened when brand new vs having it a few months.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your review of this LG refrigerator. I am sorry to hear that it did not meet your expectations and that you had to return it.

      Your feedback is very important to us and the grinding concerns will be shared with our product team.

      If you decide to give LG refrigerators another try and have concerns or questions, you can contact our Customer Support by any of the below options:
      Phone: 1-800-243-0000
      LiveChat or Email:  www.lg.com/us/support/chat-and-email-information
      Facebook Messenger:  https://www.facebook.com/LGUSA/
      Twitter: @LGUSSupport

      The LG Community Forum is also a great resource for getting help from other LG customers:  https://lgcommunity.us.com/

      Again, thank you for sharing your feedback about your refrigerator. We hope to hear from you soon regarding your next LG purchase. ^CP LG

  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and the Delivery people were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected for an LG product. Easy to operate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Freezer Fan Issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this fridge in January 2022. It worked decently since then, however, the freezer fan just went out. Seems like the longevity should be a lot longer than 15 months.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very stylish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t gotten to use it yet but it’s very stylish and opens well the drawers slide nice

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 3 out of 5 stars

    WiFi is great idea

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my refrigerator and features and space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Similar to my previous refrigerator of 8 years Too early to evaluate.

    I would recommend this to a friend
  • Cons mentioned:
    Water filter

    Rated 1 out of 5 stars

    Floaties in the water

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are SO upset with our purchase of this Refrigerator and LG appliance package. The water and ice we get from the fridge has tons of floaties in it. It’s like a white powdery substance. We thought at first it was just from the new filter, but we have dumped several buckets of water and ice down the drain with the same problem. Very disappointing for the price! Will try to get service, but im sure it will be a hassle.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for reaching out to us with this review about the LG - 26.2 Cu. Ft. French Door Smart Refrigerator with Dual Ice Maker - Black Stainless Steel. Service and Product quality is our commitment. It would be our pleasure to help you out with your concern. Please feel free to message us on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James. LG

  • Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not much height between shelves. Doors not even. Need adjustment.

    I would recommend this to a friend