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Customer Ratings & Reviews

Your price for this item is $1,259.99

Customer reviews

Rating 4.3 out of 5 stars with 973 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 2.9 out of 5 stars

  • Design

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the spaciousness, ice maker, and design of the 26.2 Cu. Ft. Side-by-Side Refrigerator. They appreciate the ample storage space and efficient ice production. Many customers also find the design of the refrigerator to be visually appealing. However, some customers have experienced issues with compressor failure, noise, and cooling.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 973 reviews
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our new refrigerator for a little less than a month, and have been pleased so far. It is roomy, ice and water dispenser works well, looks great. I do wish it had a drawer for cheese.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this model about a year ago after having our kitchen remodeled. It worked really good had good space inside and great lighting and nice style. Ice maker stop working called LG they sent repairman out the next day. The repairman replaced the door where the ice maker was installed at no cost to me and the refrigerator has been working great. I would advise you may think about taking out a extended warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Very good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator was delivered and set up quickly. It is runs quietly. Great purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 1 out of 5 stars

    JUNK avoid at all costs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG does not honor warranty. 7 weeks without a working refrigerator is unacceptable. They wouldn’t authorize anyone to come repair. Constant run around trying to get it fixed. Bestbuy finally took it back because LG would honor factory warranty. Best Buy great LG sucks

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you were having issues getting your refrigerator repaired but are glad to see BestBuy was able to assist you with a resolution. If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP LG

  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Excellent refrigerator for a big family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge space in the refrigerator and freezer sections. We wanted the most cubic spaced refrigerator in our pricepoint and this fit the bill. The ice maker is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems like a good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge looks very nice and has been working well so far. The width dimensions online are deceiving as it is only the width of the fridge when the doors are closed. If you open the doors, it's wider than the dimensions listed. Be aware of this if you have a tight spot to fit the fridge into!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great LG refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is awesome for the price. No complaints what so ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, roomy fridge & freezer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open box item, but it was in pretty good condition. So far it's great. I like the ice maker being in the door as it provides more shelving space in the freezer (most others occupy a shelf for the ice-maker). I actually took away a star because it got a couple extra dings during delivery, but gave it back due to the customer service and extra discount (via gift card) afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger capacity. Ice maker is nice. Would prefer to have meat bin.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It leans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It leans and the Best Buy crew said it was our floor... lol our house is brand new!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of the fridge and size but ice maker does not dispense ice very well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    clean and slick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very bice, stay cold, and very quiet , love the look of it

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator after the ice maker kept going out on our previous one. So far this is a very good refrigerator and fills our needs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    5th Month of Ownership, Ice-maker Fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this about 5 months ago, everything seemed to be working fine. We liked the space layout. But, Ice-maker just started making fewer and fewer ice cubes. Called in to Geek Squad , repair expected in 6 days...Hopefully, the new one will last longer.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Refrigerators, please visit https://www.lg.com/us/refrigerators. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane LG

  • Rated 3 out of 5 stars

    Love my fridge but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water and ice maker buttons scratch easily since putting cups up to them.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I liked best about this fridge from others is the large bins inside the door. Fridge and freezer have plenty of room and runs quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Quite, efficient and spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge, quite, energy efficient and spacious

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge with A LOT of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge with A LOT of space and exactly what we were looking for. This has plenty of room for all of our things!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after our 3 year old, $2000 Samsung went bad. Don't EVER buy a Samsung appliance! This one is not quite as fancy as the Samsung, but hopefully it will last longer! Ice maker a little on the loud side, but overall we like it so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Water and Ice machine not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first day it was working and the next day no longer

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to write a review on your refrigerator you purchased. I hate to hear that on the second day of use the water and ice are no longer working. I can understand how frustrating this may be and I would be happy to help. If you will, click the link pasted below for additional assistance. https://refrigerators.lgsupport.com/hc/en-us/requests/new?id=WEB&agent=4581099 ^TH LG