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Customer Ratings & Reviews

Your price for this item is $1,259.99

Customer reviews

Rating 4.3 out of 5 stars with 973 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 2.9 out of 5 stars

  • Design

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the spaciousness, ice maker, and design of the 26.2 Cu. Ft. Side-by-Side Refrigerator. They appreciate the ample storage space and efficient ice production. Many customers also find the design of the refrigerator to be visually appealing. However, some customers have experienced issues with compressor failure, noise, and cooling.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 973 reviews
  • Rated 5 out of 5 stars

    Great fridge, horrible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge word great. I have not had any problems. Delivery and customer service after the is HORRIBLE!! Took 3 weeks to get a replacement fridge after the first that was delivered came defective. Great fridge but you may want to go somewhere else to purchase if you want it faster and not defective.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great and roomy refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refigerator, a lot the room. Now we buy it for our daughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that the ice dispenser is on the door of the freezer. Works great, my only complaint would be that it's not completely clear where the water dispenses.. We have had a few guests think that the water comes out of the same area as the ice and end up with water all over the floor. This has been more entertaining than annoying so I'm sticking with 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The space is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason for our purchase was the amount of space for everyday items. The large trays in the door work great for milk and 2lt soda bottles, this provides plenty of room for on the shelves for our food storage. Love the water and ice dispenser work great for the kids sports bottles. The ice storage is a bit small but makes ice at a rate that works well for use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Fridge. Does a great job freezing and keeping items cold. Put something in the freezer and it's frozen within an hour. Lots of space and plenty of shelves to move around the way I see fit. Has large area for getting ice so even the big glasses fit and the water dispenser is conveniently on the top outside where water bottles can be easily filled.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    We had this Refrigerator for about two weeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far hit is working fine, We like the inside. It has lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great amount of storage, perfect for a family with 3 children

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far, would recommend to all, quiet, good capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator with a few quirks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the capacity of the refrig and keeping the stainless steel clean from fingerprints is much easier than my previous GE profile one. Please look at the water and ice dispenser before purchasing. Never have seen one like this and if I had to do it over again I would not have purchased this style. All in all I do like this refrig.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke before 6 months old!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker stopped working after 5 months. We purchased the extended warranty and the assistance of the Geek Squad and that was terrible. Took forever to get a repair technician out and then couldn't access a proof of purchase online to give the repair technician. I called the Geek Squad and they were NO help. Twenty minutes after speaking to a young lady that didn't understand any of my questions I just hung up. This is the last time I'll purchase any large ticket items through Best Buy...very disappointed and frustrated!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to see that you've run into issues with your ice maker. Our Support Team is available to troubleshoot and assist with any problems regarding this. Head on over to @LGUSSupport on Twitter or www.facebook.com/LGUSA so that we can help out. ^RW LG

  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the floor model, so there were a few dents when purchased. The performance of the item is wonderful. I especially like the LED lighting. It's a softer look when the door is open. And I love the tall opening for the ice dispenser for ice. The water spout is in an odd location, coming out the front. But it's ok.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, functional, spacious drawers and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    nice, lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice looking and big with a lot of space

    I would recommend this to a friend
  • Cons mentioned:
    Compressor failure

    Rated 1 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator compressor went out. Only had frig for 10 months.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Refrigerators, please visit https://www.lg.com/us/refrigerators. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane LG

  • Rated 1 out of 5 stars

    Would not buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good for 3 years, then compressor failed, went thru LG to have it fix under warranty. first appointment five minutes to say yep it broken. LG approved repair in 4 days next appointment another 4 days later cancelled by someone LG does not know who but they reschudled for a day no one will be home, how convenient. So it's been 2 week with no fridge and LG thinks this is service. Find a brand that is built to last, for the money 3 years is a bad investment.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to see that you've had cooling issues with your refrigerator and that you're having a hard time getting it repaired. We'll be happy to take a look and see how we can help get this completed for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Sharp looking refrigerator for a decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for 2 months, it's quiet and works great....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is magnificent. Keeps everything cold. Nice to have a cold drink when I get home. Stainless Steel front looks great with any color appliances. Had a Samsung before and only lasted three years. Had paid to repair twice in last year for $700. So far this one has met all my expectations.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It stopped working less than 1 year

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We must have gotten a very defective because the refrigerator began having cooling issues less than 1 year. To make matter's worse it was during the holidays and all of our food went to waste. it seems this specific model has lots of compressor issues.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane LG

  • Rated 5 out of 5 stars

    A larger size to meet our needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design of the refrigerator with room for tall glasses when filling with ice or water. I shopped for a French Door Model but when we saw the LG Side by Side, we were sold. And we especially like the 26.2 cubic ft. size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fridge holds a perfect temperature. Cleans easy and has a lot of room in it. Only thing I would change is the water flow. It comes out a little too slow for filling up a water bottle. Overall an excellent product for the money. The geeks that delivered it were Top Notch.

    I would recommend this to a friend