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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3411 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's spaciousness, the convenience of the door-in-door feature, and the sleek look of the black stainless steel. They also appreciate the easy access to commonly used items and the ice maker. However, some customers have experienced issues with noise, defective units, adjustable shelves, and the door alarm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 3,411 reviews
  • Cons mentioned:
    Fingerprint resistance

    Rated 3 out of 5 stars

    Affordable fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was disappointed with the surface of the fridge, as it gets fingerprints after every touch, even tho the store rep assured me that it won’t happen

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I'm sorry to hear that you are not satisfied with your unit. Have you tried stainless steel cleaner on it? if you have anymore questions and concerns please feel free to contact us
      Twitter at @LGUSSupport
      Phone: 1-800-243-0000
      https://www.facebook.com/LGUSSupport LG

  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot and was happy it was in stock and delivered within a few days. The delivery people were polite and explained everything that I needed to know. great experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG refrigerator

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and easy set up. Could use a bit bigger compartments but other than that great at keeping food good and maintaining freshness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall nice refrigerator so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the refrigerator was delivered there was insulation that is around the ice machine in the door that was falling out. Waiting for them to replace. Overall refrigerator is nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and love the condiment access door. It had a noise when i dispensed ice but it went away in time. Thats why i give it 4 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator but there is one downfall and that is the shelves are not adjustable enough for my needs!!! The adjustments are too far apart!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working great. My only complaint so far is that the ice dispenser takes a second to engage and dispense ice after you press the button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love love love love love love love and did i say how much i love this? Well i love this very much..i did not care for french doors however, this extra door is the bomb!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Love with Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in LOVE with this refrigerator! More room for EVERYTHING! Best Buy delivery personnel were helpful. Easy placement and installation. Installed 3 weeks ago. Absolutely NO PROBLEMS.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent sized refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure about the size and was going to go bigger but it has worked out well. The water dispenser is in an odd place and caused a few spills at first but now we are used to it. So far we really like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First non traditional fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I overall like the fridge. There’s some flaws like the ice and water positioning and shelf space for height. But overall it’s a good fridge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Manageable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator. The ice maker is a little loud when filtering. Overall it works well and makes my kitchen look alive again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thé fridge is nice and the extra space make it easy to store more product , Wish they switch the water and ice so less mess when you getting a drink

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the side by side freezer... everything is at eye level. This fridge is big and deep. Love the outer quick grab door, although It doesn’t always close easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the door in door feature. The refrigerator is very quiet. Love the space and layout of the design on the interior. The only negative thing I have to say is the ice capacity isn't very big.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the small door at the front especially for milk for the kids. Seems to do a good job keeping food fresh. Also love the additional ice tray feature in the freezer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good piechase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great buy for the price. The icemaker is slow and the crisper leaves something g to be desired. Overall I am satisfied with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Myself and husband love our purchase best thing ever only thing I would say is that they should have put the water by the ice machine & not in front , sometimes get water in my drink!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased with Refrigerator/Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    12 month interest free financing helped me decide on this model. Everything works fine a year later except the magnets in the door are a little weak and do not catch to close all the time.

    I would recommend this to a friend
  • Cons mentioned:
    Compressor

    Rated 1 out of 5 stars

    DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator 2 years ago. Almost 2 years to the date of my purchase, the fridge quit cooling like usual and will no longer cool anything. A repairman came to look at it... The compressor has gone bad. Seriously, a 2 year old decently priced refrigerator and already a very costly repair. I purchased this product based on current reviews at the time and was not warned of this. I now see it is a recurring problem after reading the latest reviews.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to see you are having trouble with the cooling system of your refrigerator. We would be happy to look into your repair to see how we can best assist. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP LG