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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3411 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's spaciousness, the convenience of the door-in-door feature, and the sleek look of the black stainless steel. They also appreciate the easy access to commonly used items and the ice maker. However, some customers have experienced issues with noise, defective units, adjustable shelves, and the door alarm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 3,411 reviews
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal at Best Buy. Love our new LG fridge. Great service, delivery, install guys were awesome. Overall a 12 rating on a scale of 1-10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Love the storage and dispensers. Delivery was smooth. Customer devices was great. Everyone personable and willing to assist. The guy in appliance dept made my shopping experience enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Fridge works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new refrigerator after the last two we had (Frigidaire) ice makers broke. No problems so farand we love the side by side design.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 3 out of 5 stars

    fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like everything except it said it was fingerprint resistant and it isn't.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty good refrigerator, the only cons can be the the shelves look not very supporting so worries there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with priduct

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Referigerator was at a great price and never owned an LG before but reading all the other reviews i had to see for my self money well spent

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    shelf spacing limited, No current temp display!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is just silly design. Its an expensive unit, but with shelves provided, its just not possible to use the shelves for tall items without completely removing a shelf. for some reason, there are only 3 shelf positions. In every position, there's 2 options giving a 2" variance in shelf position. No shelf arrangement for example will hold a 2 liter bottled drink upright. So you might think "ok tall items can go in the door" - don't forget the door design makes the shelves next to impossible to use when the door is open - they are designed for use from the "door in door" feature, except for hard-to-reach lower door shelf. The shelf brackets are molded in the side so there is NO fix for this unit except removing a shelf. 2nd item - the temp displayed on the unit is the set temp always - not the current temp. I have had several other less expensive brands that always show the current temp - and show the set temp when changing settings. This makes no sense to me that the current temp feature is completely missing from this unit.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products.We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    Shelving is options are weird but it's great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Only issue I have with it is that the shelving options are set in weird positions. But otherwise it's great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an awesome fridge... beeps at me when the kids don’t shut the door, I love the beverage nook in the door the lighting in it is nice it’s deep I could go on and on 5 stars for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color and space.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG refrigerator is great, the black stainless steel is really sleek looking. There is plenty of room in the refrigerator and freezer works well for my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at several other stores for this model but none of them had it available. Best Buy had the exact one and we were able to get into our home within a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge and the snack door as we call it, is so handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every one, from the sales person to deliver people was amazing everything went so smoothly thank you so much for your support and help God bless you all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great frog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to side-by-side in this at all of the functions that I needed are present. I would like to see a little more light on the bottom part of the fridge and freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy girl, New Appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator! Best Buy bundle was so cost effective! Great service, delivery and installation. Highly recommend Best Buy !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the door in door!! (This was the main selling point for me) I miss having a meat/cheese drawer and a vegetable drawer. Overall, very satisfied!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Only thing is we didn't realize that doors are not magnetic. We can't place our magnets or pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is good but only disadvantage is that magnets do not stick to the front of the fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with our our purchase. Ice storage could be a bit bigger and a drawer for cheese and lunch meat would be nice but not a huge deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great fridge with room for more and great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem when I first installed could not get ice maker to work and called service. Very quick service and Geek guy was very knowledgeable and courteous

    I would recommend this to a friend