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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3411 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's spaciousness, the convenience of the door-in-door feature, and the sleek look of the black stainless steel. They also appreciate the easy access to commonly used items and the ice maker. However, some customers have experienced issues with noise, defective units, adjustable shelves, and the door alarm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 3,411 reviews
  • Rated 5 out of 5 stars

    Mrs Adams

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice knowledgeable strong young men. Had to take doors off to get it moved in and out back on great job guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent refrigerator, the only defect is the water filter. is to small an it runs out very quickly, plus water filter is quite expensive,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is excellent! I wish it was little bigger and had a water dispenser, but I am overall satisfied with the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vibration noise sometimes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new frig, there are times when there is a very annoying hum which we can not figure out... thinking it may be vibration noise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Side by side refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG but the only complaint I have is the half front door doesn't close well. I wish it made a noise indicating the door was not fully closed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Convenient Model.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was nice, more spacious and easy to pick up frequently used items. The glass seems to be thin than other refrigerators and hope it holds the weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge works fine. Hard to get it through the door, but it got figured out. Still learning the nuances of this fridge, but happy so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice side by side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this new refrigerator. Everything is great. I really like the small door to get to drinks quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the feature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little smaller than I thought on the fridge part of it, but easy enough to get used to it, love the though the door very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Door in Door option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with door in door feature. The ice machine and water buttons being separate is a great perk. Depth of the machine is also great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had our new refrigerator for less than 2 weeks. We really like the features that it has to offer. Will do a follow up review if there’s any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I don't like the freezer drawers because it's really hard to organize. This side by side is perfect and has so much space! Plus we love the door in door feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this refrigerator. Freezer is extremely big. The front door access is so easy for my grandson to get his juices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barry Plumbing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality products for,our office. Delivery men were great. Setting everything up make sure it’s working and they cleaned up nicely. Great products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Refrigerator very roomy, the shelve design is great,we are a family of 14 we live in the foothills. Having this design is what we needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge for a small family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice side by side fridge. Space is a commodity so plan accordingly. The door within a door takes a bit getting used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge can be noisy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Refridgerator. The doors are awesome. The only issue is every now and then it makes a weird sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this refrigerator. You can play music learn recipes see whats in the refrigerator. And love tgat the kids can watch you tube on it in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Very satisfied with our purchase. The installers arrive on time and left us with instructions to get up and running,

    I would recommend this to a friend
  • Cons mentioned:
    Compressor

    Rated 1 out of 5 stars

    can't recommend this model

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 months and 1 week later, and it broke. Getting an LG out the first time took 18 days. Tech came and it was the compressor which was on back order. 16 days later the final repair is supposed to happen. So, if all goes well, our (now) 7 months and 1 week old fridge has been a rather large paperweight for more than a month. I had to buy a small 'dorm' fridge to tide us over. And loads of ice for the cooler to keep cold drinks cold. Fortunately it's winter, and in the middle of NC it's not too bad so the cooler can sit on the back porch most of the time. If this had happened in the middle of summer I might have used some king's English in this review.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We work continuously to improve the quality of our products and anticipate market demands
      that drive customer satisfaction. Your feedback is important to us and your concerns
      will be shared with our marketing and product teams. If needed, you can contact our Customer
      Support at 800.243.0000 for further assistance.^Venette LG