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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3411 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's spaciousness, the convenience of the door-in-door feature, and the sleek look of the black stainless steel. They also appreciate the easy access to commonly used items and the ice maker. However, some customers have experienced issues with noise, defective units, adjustable shelves, and the door alarm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,411 reviews
  • Rated 5 out of 5 stars

    Great features and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has great features and style for the price paid. We shopped around multiple stores and this was the best price for what we were looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator for a fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG refrigerator that we purchased was everything we were looking for. Great product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Refrigerator for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue is we have been unable to level the fridge. I think it’s more my floor than the fridge though.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Freezer fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this LG refrigerator and although it looks pretty, it’s already failed. I purchased end of 2018. There’s no reason the freezer is not freezing causing all the food to spoil. I clean the back with lint and dust regularly to avoid this however this was a bad purchase. I’m hoping once I contact warranty they will fix with out any hassle. I will update after this is resolved. I just wanted to advice you if you thinking about this purchase be ready for a fall after a couple years of use!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way this refrigerator is organized. It’s super easy to get at everything and to organize. It was expensive, but worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect buy! I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy! I love looking at my kitchen and seeing my new refrigerator!! Have received many compliments on how nice it looks and the features are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fridge. Had to wait 7 weeks for final delive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third time was a charm. First delivery was damaged. Second delivery was set up incorrectly. Third was finally correct. Store did compensate us for problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yeah

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah,it’s cold on the fridge side and freezing on the freezer side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Self

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker needs to be able to make more ice everything set to L G specs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been a good fridge install was easy the store clerk was helpful it’s a big upgrade from our old fridge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Water taste horrible !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been horrible with the water!! None of My other refrigerator have ever had this problem

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase at better price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy, better price, all family happy with this addition in the house. Quality of this item exceed our expectation.. LG brand outstanding product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We owned a Samsung before, but had trouble with the ice maker. Being assured they corrected the problem, we purchased another. We especially like the surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love at first sight. I really love this fridge. The double door is ideal when having kids at the house to keep their drinks at easy access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG door-in-Door Refrigerator is perfect for our family. The thru-the-door ice and water is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge, wish the options were touch screen instead of buttons.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and quality of the appliance. Only downfall is that the door in door does not close to easily but still manageable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, so far no issues at all. It does however get fingerprints easily but no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG is perfect for what we need. It's spacious and we actually use the cold saver door in front of the fridge more often than I'd ever thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the external access to your day-to-day items like milk Gatorade water etc. Fridge works great and the price is excellent

    I would recommend this to a friend