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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3411 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's spaciousness, the convenience of the door-in-door feature, and the sleek look of the black stainless steel. They also appreciate the easy access to commonly used items and the ice maker. However, some customers have experienced issues with noise, defective units, adjustable shelves, and the door alarm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 3,411 reviews
  • Rated 5 out of 5 stars

    Fantastic!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great. Just remember to close the outside door tightly. Best fridge I have ever owned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With less than a month of use my only complaint is that is a noisy refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding for a big family of 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very silk and comfortable. Great for kids and seniors who like an easy access. Love the ice machine.. keeps up with us...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the sleek appearance & water/ice dispenser.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like one more drawer for meats/cheeses but other than that love the room and access to items w/o opening the entire right door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied, this was a great choice after comparing so many. So far I've had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new refrigerator -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is - that is supposed to be smudge free but I am always having to clean it - everything else is GREAT -

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the frig. the ice maker doesn't hold a lot of ice but so far that is my only complaint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big and wide

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps thjngs cold. Makes uce good. Yes its good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the fridge, don’t love the delivery team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had nothing but trouble with Best Buy appliance delivery. I had to buy this fridge because the one I originally ordered was damaged during install and out of stock. I had to pay more for this one and it’s OK, but not worth the extra hundreds of dollars I had to spend.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great kitchen,as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation excellent LG appliances are impressive,especially the door in door refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG door in door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is good cooling is so powerful 100% satisfaction for this item LG good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I didn’t like was that the little door in front doesn’t beep if it is left open .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! From shopping and purchase to delivery and setup everything went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and greater cost and deliver fasts and real professional services

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and sleek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked good and fit no problem, was easy to connect and get started.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 2 out of 5 stars

    Great fridge with a draw back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is beautiful and quite. Plenty of shelve space and the door in door is very handy. So here is the problem! The water dispenser is way to far out front and squirts water all over the place. You have to hold the glass right on top of it or you will have it on the floor.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you so much for the feedback. We have filed a complaint on your behalf, regarding the water dispenser, to let our R&D team know your dissatisfaction with our refrigerator. We appreciate you taking the time to let us know what is going on so we can improve. ^CP LG

  • Rated 5 out of 5 stars

    Beautiful fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the whole LG kitchen appliance line in black stainless. No problems with any of The pieces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing good so far just wish it was darker, bought black stainless and it looks medium silver

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my new refrigerator. It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy made it simple and easy; pick a fridge, a delivery date and they took care of the rest

    I would recommend this to a friend