Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • Front. LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel.
  • Angle. LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - PrintProof Black Stainless Steel.
  • Left. LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - PrintProof Black Stainless Steel.
  • Alt View 2. LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel.
  • Alt View 4. LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel.
  • Alt View 5. LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel.
  • Alt View 11. LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel.
  • Alt View 12. LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel.
  • Alt View 13. LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel.
  • Alt View 14. LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel.
  • Alt View 15. LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel.
  • Alt View 16. LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds
  • LG - How to Change Your Water Filter video 2 minutes 34 seconds
  • LG - Door-in-Door technology - Product Overview video 0 minutes 37 seconds

LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel

Model:
LSXS26366D
SKU:
4661201
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.4 out of 5 stars with 3411 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's spaciousness, the convenience of the door-in-door feature, and the sleek look of the black stainless steel. They also appreciate the easy access to commonly used items and the ice maker. However, some customers have experienced issues with noise, defective units, adjustable shelves, and the door alarm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 3,411 reviews

  • Love the look

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the layout of the shelves and drawers. The the look. Beautiful frig.

    I would recommend this to a friend

  • nice looking fridge. like the half door feature.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall nice although I would have liked it more spacious.

    This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel

    I would recommend this to a friend

  • I love my fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. Must remember to shut the outside door tight.

    This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel

    I would recommend this to a friend

  • LG refrigerator is the best!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best refrigerator I have ever had. Love it!

    This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel

    I would recommend this to a friend
  • Cons mentioned:
    Compressor

    RUN! LG has the Worst Customer Service Ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RUN away from LG as fast as you can! Our refrigerator is only 2 years old and it stopped cooling. It has been 2 weeks and LG has yet to get anyone to out house to look at it and now they are telling us it will be another 3 weeks before they can get anyone out. No refrigerator should stop cooling at only 2 years old and having to wait over a month just for someone to come look at it when it is under warranty is insane. Terrible product and terrible company!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG

  • Great fridge for the price

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our Samsung fridge with this LG, and it's working great.

    I would recommend this to a friend

  • LG fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good fridge I’m in love with it and ecstatic

    I would recommend this to a friend

  • Good not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the secret front door but the freezer is tight.

    This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel

    I would recommend this to a friend

  • Great refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really pleased with the quality and features of this Samsung refrigerator.

    I would recommend this to a friend

  • Great side by side refridgerator.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I are very happy with the LG, side by side refridgerator that we purchased.

    This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel

    I would recommend this to a friend

  • Just what i wanted

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the help that was given was excellent i was very happy

    I would recommend this to a friend

  • Nice refrigerator

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife fell in love with the door in door, and so did I

    This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel

    I would recommend this to a friend

  • Great Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I did a lot of research on these products and for the price can't beat

    I would recommend this to a friend

  • Ice maker is loud

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker is kindle of loud, Best Buy delivered and didn’t level it so it tilts when opening the door, tried to level it myself, but the leveling legs in the front won’t move as easy as it shows in the manual and online.

    No, I would not recommend this to a friend

  • LG Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator. Only a month old. Hoping it lasts as long as the old one.

    I would recommend this to a friend

  • Great fridge!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge!!! Best Buy even lowered the price to make the sale

    This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel

    I would recommend this to a friend

  • Excelent Furniture and service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with the service provided by Best Buy

    I would recommend this to a friend

  • Great fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and easy accessible. I love the second door.

    I would recommend this to a friend

  • Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our the appliance package from LG!

    I would recommend this to a friend

  • Returned.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Retuned this for a full outer door instead of a half one.

    This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel

    I would recommend this to a friend
Page 146, Showing 2,901-2,920 of 3,411 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.