Customer Ratings & Reviews
- Model:
- LSXS26366D
- |
- SKU:
- 4661201
Customer reviews
Rating 4.4 out of 5 stars with 3411 reviews
(3,411 customer reviews)Rating by feature
- Storage Capacity4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's spaciousness, the convenience of the door-in-door feature, and the sleek look of the black stainless steel. They also appreciate the easy access to commonly used items and the ice maker. However, some customers have experienced issues with noise, defective units, adjustable shelves, and the door alarm.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
The best refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator we have had a lot of them and LG are the best
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Defective on arrival
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure what the odds are of getting a defective refrigerator -- I would think the odds are supposed to be extremely low, which means I was extraordinarily unlucky, or LG's quality control is extraordinarily poor. After delivery and installation, the water dispenser ceased functioning on the first day. I then noticed everything I placed in the fridge side have been frozen solid. Temperature was set at the default setting, 37 deg F for the fridge, and 0 deg F for the freezer. I tried increasing the temperature to the maximum (46 deg F for the fridge), and everything was still frozen solid. I called Best Buy right away, and at first they offered to exchange it right off the bat, but then it turned out they couldn't do that and had to send the installation team out again next week to make sure everything was installed correctly. On the following week, the installation team came out, and confirmed everything was installed correctly and the fridge was defective, and then I had to wait again until the next available timeslot for the exchange delivery. Overall, after paying over $1800 dollars, I had to try and manage two weeks without a functional fridge. This fridge has some cool features, but definitely not enough to worth the price or the hassle.
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Rated 5 out of 5 stars
Great refridgerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery and great product. Would recommend.
I would recommend this to a friendRated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. Replaced it with a counter depth refrigerator.
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just love this refrigerator!!! It’s the best one I have ever owned!!!
I would recommend this to a friendRated 5 out of 5 stars
I like the thru door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I`am very happy with this refrigerator, and recomended
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Easy to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. great price. Delivery guy were great.
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
So far it has met expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has done a good job and met all expectations.
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family loves it kinda small but works good for us
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love the door in door
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far best fridge I’ve owned. I checked around and lg was recommended
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Poor value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shelves are not adjustable and freezer space is limited. Bestbuy Salesman made promises that Bestbuy couldn't or wouldn't uphold. I paid for water connection and was scheduled. Then, a customer service person phoned to say that they didn't have an installer to go into a 4-1/2' crawl space. A few days later I received a request to reschedule. I still have not had anyone come out to connect the water. I would not have bought a refrigerator from Bestbuy if they couldn't connect. I paid a connection fee and have no connection and no refund. I am very disappointed.
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry you had a poor purchasing experience. Thank you for bringing this to our attention. It helps us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Daphane
Rated 5 out of 5 stars
It works GREAT.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it and everyone of my friends love it as well.
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Nice fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, huge inside, and easy to hook up. Nice and cold.
I would recommend this to a friendRated 5 out of 5 stars
Plenty of ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great delivery team did a great job........
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge! I haven’t had any problems with it!
I would recommend this to a friendRated 5 out of 5 stars
Awesome Refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We couldn't have asked for better service or value! Great product!
I would recommend this to a friendRated 5 out of 5 stars
Great so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this 2 months and the door in door design has been great.
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Refrigeragor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item is what was displayed and am completely satisfied with process.
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
nice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It replaced a 20 years old refrigerator and is a nice update
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Meets our needs well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, has great features, & so far has met our expectations
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friend
















