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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3411 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's spaciousness, the convenience of the door-in-door feature, and the sleek look of the black stainless steel. They also appreciate the easy access to commonly used items and the ice maker. However, some customers have experienced issues with noise, defective units, adjustable shelves, and the door alarm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,411 reviews
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great, quality and does its job! Would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge and its features. Can't complain about yet.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inside door was cracked. Then they sent me an entire inside replacement and I have no idea nor do I want to attempt to install it after paying almost 2k for it. In addition the front is aluminum and is difficult to keep clean. Lastly the outside door will not close unless you physically push it to connect it to the magnet.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great package deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item really make your kitchen stand out. Very happy with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Had to exchange once before returning it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept delivering product with dents and voids on the front door panel. Seems like handling issue. We had to replace the unit once and same issue on 2nd delivery. When they open the product outside on the street before bringing it inside the door seems fine but as soon as they manhandle the refrigerator inside the house it has dents and pressure points voided from mishandling. The refrigerator even took out a chunk from one of the corners of the wall in my house by impacting against it. I would go somewhere who are more careful of delivering a quality product to a customer’s door.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome I would buy another one Love the color Looks good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and it fulfills all the required needs .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and the black stainless steel look great in my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy and value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase and experience in store was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge can’t beat the great deals Best Buy’s has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THIS IS JUST WHAT WE WANTED.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS TOO SOON YET TO SAY THIS IS GREAT. IT SHOULD BE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the outer door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator works great in my kitchen and for our lifestyle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator to suit our needs and fit right in the old space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my LG refrigerator so happy I bought it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator I ever bought, I recommend LG products to anyone

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 1 out of 5 stars

    A side by side nightmare

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to come home from vacation to melted food and have to go out in a snow storm to buy a garage refrigerator then this is the refrigerator for you. Actually any LG refrigerator. It was so good at break it broke TWICE ruining our food twice. Also it is awful to get fingerprint marks off of.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    So far it has been an awesome purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has been working well. No complaints whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of extra room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new purchase. Love all the room and quick access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice lots of room and very cold. I'm happy with the purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smaller than it looks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is way smaller than it looks. A lot if bell's and whistles, but not worth it for bigger families. Has less storage space than it appears.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we were looking for! Perfect! Very happy customers!

    I would recommend this to a friend