Customer Ratings & Reviews
- Model:
- LSXS26366D
- |
- SKU:
- 4661201
Customer reviews
Rating 4.4 out of 5 stars with 3411 reviews
(3,411 customer reviews)Rating by feature
- Storage Capacity4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's spaciousness, the convenience of the door-in-door feature, and the sleek look of the black stainless steel. They also appreciate the easy access to commonly used items and the ice maker. However, some customers have experienced issues with noise, defective units, adjustable shelves, and the door alarm.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice, looks good and work great, I’m loving it
I would recommend this to a friendRated 5 out of 5 stars
Gorgeous looking and functional too!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the different storage areas and the water/ice dispenser.
I would recommend this to a friendRated 5 out of 5 stars
great refrigerator.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far no problems. Runs well.And I would recommend this unit.
I would recommend this to a friend- Cons mentioned:Compressor
Rated 1 out of 5 stars
LG has a history of bad compressors
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply a cheap product. I have had mine for 18 months and already have spent over $1000 in repair cost to fix a broken compressor. The technicians tell me LG has a history of failed compressors and they recently had to settle a lawsuit over their faulty products (google it). Their response is to limit the warranty from 5 years to 1 year. Don't be fooled.
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .The warranty for cooling issues is still 5 years. We would be happy to help you, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Rated 5 out of 5 stars
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my new refrigerator. Works great!
I would recommend this to a friendRated 5 out of 5 stars
Love the design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hasn't been installed yet, but excited for delivery next week.
I would recommend this to a friendRated 5 out of 5 stars
Great products LG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new LG door in door refrigerator. Beautiful black stainless.
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator, I recommend it is very convenient.
I would recommend this to a friendRated 3 out of 5 stars
Priced right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice appliance and was a good sale price. Fits the need I was looking for. The only downside which I didn't know about was how the water dispenses as it comes out in front of the dispenser
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for the money and great features in this product
I would recommend this to a friendRated 5 out of 5 stars
Love this fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super great price for a quality fridge with these features.
I would recommend this to a friendRated 5 out of 5 stars
Perfect Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed and perfect price and fast delivery
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the energy efficient cool saver door. Spacious freezer.
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Like the style. Love the color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge door too thick. Disappointed because when the fridge is between the counter and a wall, is very hard to reach. Did not returned it just because it took a VERY long time to just to get it in the house. They had to remove the handles and doors. The sale person should ask about the space where the refrigerator is going to be.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Your feedback is very important to us and will be shared with our product team.
If you have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat:  https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger:  https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Rated 5 out of 5 stars
very spacious
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it’s an amazing fridge i’d definitely recommend to anyone !
I would recommend this to a friendRated 5 out of 5 stars
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My family really like the fridge it's really nice and roomy.
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this fridge. It is well worth the money!!
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great so glad got a new frig even though didn't really need one
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and wide for orginize household needs, so greatful to have it.
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Functionality a Challenge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The functional design of this refrigerator was poorly done. The water dispenser makes a mess where it's positioned and the freezer is narrow and hard to fit everything. Cosmetically, it's a nice refrigerator, but functionally doesn't meet expectations for a refrigerator this size. Very unhappy with this purchase.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that your unit is not working properly. I'd like to see if we can help. Please contact our Customer Support via direct message at Facebook and Twitter so we can better investigate and assist you with a resolution. We apologize for any inconvenience.^Venette
















