Customer Ratings & Reviews
- Model:
- LSXS26366D
- |
- SKU:
- 4661201
Customer reviews
Rating 4.4 out of 5 stars with 3411 reviews
(3,411 customer reviews)Rating by feature
- Storage Capacity4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's spaciousness, the convenience of the door-in-door feature, and the sleek look of the black stainless steel. They also appreciate the easy access to commonly used items and the ice maker. However, some customers have experienced issues with noise, defective units, adjustable shelves, and the door alarm.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Unhappy with product and follow up service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Water and ice quit working three hours after delivery. Refrigerator side froze everything, freezer left everything half frozen. Called number given to me for issues, told a new unit would be out in a week. Didn’t hear back on day of delivery told they couldn’t help and the person on phone should not have said anything. If a product is sold through a Bestbuy outlet they should not give you the number for the retail store for complaint resolution. Damaged wall when delivered, left garbage and broken glass after delivery in the street.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
Rated 5 out of 5 stars
Great finish and color for the kitchen!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the double door system on this refrigerator
I would recommend this to a friendRated 5 out of 5 stars
excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommend this product. Very Efficient.
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great size and storage for drinks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to organize with drinks in their specific place
I would recommend this to a friendRated 5 out of 5 stars
I really am enjoying it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the special door for the drinks. It is great!!
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
great item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.lots of room makes my garage look lavish and gf loves it
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great refrigerator and I low having it in the house
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Really great for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for the price. Really recommend.
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Register !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my basement . My family and friends love it .
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoyed my refrigerator awesome love it..
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s awesome, I would recommend to everyone. Thanks
I would recommend this to a friendRated 2 out of 5 stars
Not Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator on Nov 15 2020 with a delivery date of Nov. 25 2020, My only problem thus far is the ice maker. It was installed by the Greek squad, but 2 weeks later it was not making ice. So, I have called LG to fix the problem.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Rated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product, quick delivery Professional installation
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friend- Cons mentioned:Compressor
Rated 1 out of 5 stars
Horrible
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My review keeps getting deleted. Very short version... compressor failed in less than a year. LG support has been completly unresponsive. It's been 3 weeks and all LG can say is "We'll get back to you." Yet I never hear back from them
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette
Rated 5 out of 5 stars
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good,looks great in the kitchen Recommend to everyone
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Dissapointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right now I am not going to give you any rating for this LG refrigerator, but right now I am kind of wondering did I made mistake buying this refrigerator. I think it is been already twenty days how I am using this refrigerator and can steel feel that terrible taste of plastics in water and ice. I have thrown few gallons of water and bucket of ice and it steel tastes awful. So I will wait for few more days and if anything does not change I will be forced to ask you to do something about it. Hopefully I won't have to. Thank you . Zoran
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry the water and ice produced by your refrigerator does not taste good. You can find troubleshooting steps for this in the following help article: https://www.lg.com/us/support/product-help/CT10000021-1338395601671-bad-taste-odor-in-water-ice If this doesn't resolve the issue you are experiencing, our support team would be happy to help. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Rated 5 out of 5 stars
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the money and absolutely stunning finish!
I would recommend this to a friendRated 5 out of 5 stars
great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to understand directions.works great buy.
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent product. As advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking. Great features. Performs as advertised.
I would recommend this to a friendRated 5 out of 5 stars
Great Side-by-Side Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Front front access door is very handy Roomy interior
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friend
















