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Customer Ratings & Reviews

Your price for this item is $1,799.99

Customer reviews

Rating 4.4 out of 5 stars with 3411 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's spaciousness, the convenience of the door-in-door feature, and the sleek look of the black stainless steel. They also appreciate the easy access to commonly used items and the ice maker. However, some customers have experienced issues with noise, defective units, adjustable shelves, and the door alarm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 3,411 reviews
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this refrigerator is awesome, I really like the door alarm. The only thing I would like to have different is a small drawer for like lunch meat and smaller items. Overall great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great side by side

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was worth the money... works fine. I was wasn't sure of the brand but we purchased an LG Microwave and it is awesome too. I do hate I didn't wait a few days later to use my birthday discount to save more money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over all a good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the small door to take things out without opening the whole door. One problem , the electric connection on the top of the Refrigerator. When you calculate the space, consider that too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my stove and fridge. I will never shop on your store again. I 2ae lied to about my reward points. If I had know this I would have gone to a different store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door within a door is a must have feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has the finest quality stainless steel finish on the market. The third door is extremely useful and holds a surprising amount of stuff, including gallon jugs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far refrigerator is working well. The only problem is the door in a door. You have to make sure you push on it to make sure the latch catches and the door closes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge... getting a unit that wasn't damaged was another story. BB is kind of a joke with delivery and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this LG Side-by-Side Refrigerator. I love the way I can configure and organized my selves and food according to my needs. I can quickly access my beverage without moving other food items out of the way thanks to the quick access feature designated just for drinks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered on line and I was amazed how fast everything went. How fast the delivery and when it was delivered how quickly and how polite the young men were. I think I made a good choice purchasing from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, delivery needs improvement.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG Refrigerator is really nice, high quality. The delivery went well but the workers scratched my floor, brought in new and took out old one without floor protection?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator with 3 door.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have own the refrigerator for about 1 month. Love the front door option. Makes it easier to get to drinks much faster without losing the cold. Makes for more room on the shelving for actual food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely LOVE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have received so many compliments on the look of this! Not only do we love how it looks but the extra opening front panel is so nice when you just need to grab something quickly off the door. Runs great and is quiet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wanted a side by side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this fridge and I knew what it was I wanted. Haven't had problems so far except the water dispenser likes to work sometimes...and other times it needs a rest. Going to see if this keeps up and if so then I will review it later.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a part of a package. Great product and deliver and installation by Best Buy was great. Ice maker is a bit slow on making ice but other than that a great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is all inside shelves after adjusting, still won't hold bigger items such as 2 liter bottles and my Brita water container. Barely fits a gallon of milk and similar size containers. Overall a very nice fridge though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the energy feature of being able to open just highly used section of fride. Downfall- adds a lot of depth and EZ to not close proply

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Right First Door Latch Sticks

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the refrigerator but I have problems with the first door latch sticking all the time. I have tried cleaning all the seals but I think it is the latch itself. It is hard to open and even guests can't figure it out. I don't think I would purchase another one unless they changed the latch design. If your cooking all day and opening and closing the frig. to get items out of the first door shelves you have a soar thumb from trying to push the latch on the handle.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge with great feature

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Thru-the-Door feature. It is useful and convenient. Only downside is that the size of the side-by-side was not big enough for wide items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as amazing as it was at the store. Looks even better in the kitchen. The look is great. The ice & water are great. Really impressive to have this in our home. We might keep it going with other LG products.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Stopped dispensing water on the 7th day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unhappy due to an expensive appliance only lasted 6 days before it broke down. Very disappointing.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      That's not good! We're sorry to see that you've run into these issues with your refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP LG