Customer Ratings & Reviews
- Model:
- LSXS26366S
- |
- SKU:
- 7902529
Customer reviews
Rating 4.4 out of 5 stars with 3411 reviews
(3,411 customer reviews)Rating by feature
- Storage Capacity4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's spaciousness, the convenience of the door-in-door feature, and the sleek look of the black stainless steel. They also appreciate the easy access to commonly used items and the ice maker. However, some customers have experienced issues with noise, defective units, adjustable shelves, and the door alarm.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
amazing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The third door is amazing! I hate side by side, my husband bought a side by side prior this purchase, this is why a went to buy another, came home with another side by side! In Love!
I would recommend this to a friendRated 5 out of 5 stars
great frig, love door in door feature
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room for stuff. Great door in door feature. Ice maker in door saves room in freezer. Water in door allows for large vessels to be filled.
I would recommend this to a friendRated 5 out of 5 stars
Product good. Delivery NOT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took 3 attempted deliveries to get this refrigerator. The crews you hire to deliver and install are incompetent. No communication. Frig is good.
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel
I would recommend this to a friend- Cons mentioned:Compressor
Rated 1 out of 5 stars
Read before buying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this refrigerator for 2.5 years and the compressor has failed (many customers have reported this same issue online). LG replaced the compressor and the “newer one” is loud. Five days after the repair and the freezer is struggling to keep temperatures below 30. Very unhappy with LG. Stay away!!! I am Glad that I purchased the Best Buy warranty.
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are really sorry that you had this problem within a couple o years. We are working to improve the quality of our products.We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Compressor
Rated 2 out of 5 stars
Broke in 6 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator in July of 2020, by January 2021, it stopped working. LG took 3 days to come look at it, it was fixed by the 4th day, the compressor and main board went out. We ask LG to reimburse us for the loss of food, this refrigerator was only 6 months old. After talking to managers over and over they agreed to send us something, but it didn't cover all the food we lost.
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We regret you did not receive support in resolving the issue and we hope that you are willing to
allow us another opportunity to assist. Please contact LG Customer Support by direct message
via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/).
You can also call us at 800-243-0000. Please provide your contact information, model/serial
numbers of the TV and date of purchase, and we will be happy to assist you.^Venette
Rated 5 out of 5 stars
Geek squad delivered refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought refrigerator at Pacific Sales (Best Buy) and were extremely happy with Steve in sales. Delivery by the Geek squad was fast, careful and complete. They set it up, programmed it and it works great.
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
M
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the fridge we get it at regular price but they said it will be a offer few days later and that discount will be attached to Us and get the discount. But never was no offer so we didn’t get no discount.
I would recommend this to a friendRated 5 out of 5 stars
LG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.arrived and installed as scheduled. great fridge, adjustable cool settings and looks and operates perfect. we are fans of LG in our kitchens. was a great deal in the appliance package
I would recommend this to a friendRated 5 out of 5 stars
Buying and installing refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased an LG refrigerator online and set up appointment to install and remove old one. The installers were awesome and they had the whole thing completed in 20 minutes! I would highly recommend Best Buy!
I would recommend this to a friendRated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like this fridge so much that we bought a second for our second home. At first, we thought the ice capacity would be inadequate, but that has not been the case....we have never run out of ice for a party.
I would recommend this to a friendRated 5 out of 5 stars
Good unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The colors of refrigerator are unreal! It is so cool and match with my kitchen. It is very quietly operating.it has so much space that you would expect. I would recommend this product.
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lg has the best products. This fridge has 2 different options for ice, crushed or cubes. You don’t have to wait for either option to come out. The fact that you don’t have to open the fridge door for a beverage is awesome.
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
LG brings good things to life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I didn't think I would but it is better than what I expected based on seeing the refrigerator in the store. I guess just viewing in the store never gives you the in house use
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Overall it meets our needs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge. The arrangement inside allows us to be better organized. If the door shelves were able to be arranged differently it would give even more flexibility.
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it a lot and was happy it was in stock and delivered within a few days. The delivery people were polite and explained everything that I needed to know. great experience
I would recommend this to a friendRated 4 out of 5 stars
LG refrigerator
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and easy set up. Could use a bit bigger compartments but other than that great at keeping food good and maintaining freshness.
I would recommend this to a friendRated 5 out of 5 stars
Great side-by-side - 3rd door is perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to go with a side-by-side since we always end up losing stuff in the bottom of the freezer drawer. The 3rd door option is great for quickly being able to grab those "most used" items without having to open the full fridge door.
I would recommend this to a friendRated 4 out of 5 stars
Good value for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy with the price we paid for our new refrigerator. The downside is being a door on door we did not realize it would come with no-place for an egg drawer or cold cut drawer.
I would recommend this to a friendRated 4 out of 5 stars
Great fridge
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and love the condiment access door. It had a noise when i dispensed ice but it went away in time. Thats why i give it 4 stars.
I would recommend this to a friend- Cons mentioned:Door
Rated 3 out of 5 stars
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Water dispenser in a funny spot, light does nothing to see where water level is. Door doesnt keep drinks as cold and not enough adjustable draw slots in refrigerator
This review is from LG - 26 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black Stainless Steel
No, I would not recommend this to a friend




















