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Customer Ratings & Reviews

Your price for this item is $1,799.99

Customer reviews

Rating 4.4 out of 5 stars with 3411 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's spaciousness, the convenience of the door-in-door feature, and the sleek look of the black stainless steel. They also appreciate the easy access to commonly used items and the ice maker. However, some customers have experienced issues with noise, defective units, adjustable shelves, and the door alarm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 3,411 reviews
  • Cons mentioned:
    Compressor, Reliability

    Rated 1 out of 5 stars

    Complete Junk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Refrigerator only lasted 4 months. Compressor pump went out and because it's so new the repair people LG sent out can't fix it because they can't get the part. Now i'm running around with LG on the phone to try to get it replaced. I will never buy another LG product.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I am confident that the repair will resolve the problem with your unit. Understandably, it's frustrating
      and disappointing to need repair so soon after purchasing the unit. If you ever have any questions,
      please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook
      at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused.^Venette LG

  • Rated 5 out of 5 stars

    Great Refrigerator LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features that brings my new refrigerator LG. For example the Smart Cooling system and digital controls simplify the operation. Also SmartDiagnosis is compatible with my smartphone and potential issues can be resolved quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's been great so far. Time will tell. The exterior door option is great but you do have to make sure that the doors shut tight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this appliance met my expectations except for two issues. First, I think it's not exactly of stainless steel material as claimed. Second, lighting is not adequate more so if it's full.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    beautiful looking refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning all the ins/outs of this refrigerator. So far it is amazing! My food is so fresh and seems to be lasting longer. Not to mention that my electric bill has gone down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good Refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice when I make right decision to purchase this refrigerator, work perfectly and very quiet. This is 2nd LG refrigerator I did purchase from Best Buy within 2 years (1 for upstair and 1 for downstair )

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Side by Side

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer door jerks every time I close the door on the refrigerator side. They are taking care of it this week

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far it’s a good unit, really like the convenience door.. it would be nice if the convenience door shelves were adjustable.. but for the price you can’t go wrong..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new Refrigerator! It has been 12 years since I had a new one. It is so spacious. The door in door feature is my favorite, my son just opens up the front for drinks and fruit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Door-in-door fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have really enjoyed the fridge so far, and were just so happy Best Buy was able to get it in stock, unlike other stores.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a noisy fridge, and interior door isn't convient. Serves basic purpose for the $1000 price tag, but I wouldn't recommed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been looking for a new refrigerator for a while. Love the layout of the inner doors and shelving Love the layout of the inner doors and shelving Easy to follow set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    26 Cu ft 'LG' side by side refr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, only we didn't get an owners manual w/it & we really do need one!!!!! French Door refr's & I didn't get along, as I never could get adjusted to them, so I feel like I'm somewhat back home again!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG side by side

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator, plenty of room in both freezer and refrigerator. The ice and water work perfectly and the water tastes amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The the workers was awesome they came in and did your job beautiful no problems just solutions thank you Best buy and thanks the two young men that help me solve my problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lg refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buying experience, we appreciate everything that Best Buy did to make the experience a pleasure. great product delivered on time, careful because of corrona, thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg makes great refrigerators.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a French door model that the buyer of our home wanted us to leave so we bought a two door with a cold saver door and it’s great for the two of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to tell me how much I have to write you write it yourself and remove me from your contact list. Here is the rest of the 50!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had it 2 months. So far so good. We love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ….check back in 6 months. The water dispenser needs to re-engineered. If you are not carful you miss the nozzle and spill water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG side by side

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully this one will last. The other one was about a year and a half when it stopped working. I liked the finish on the other one.

    I would recommend this to a friend