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Customer Ratings & Reviews

Your price for this item is $1,799.99

Customer reviews

Rating 4.4 out of 5 stars with 3411 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's spaciousness, the convenience of the door-in-door feature, and the sleek look of the black stainless steel. They also appreciate the easy access to commonly used items and the ice maker. However, some customers have experienced issues with noise, defective units, adjustable shelves, and the door alarm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 3,411 reviews
  • Rated 4 out of 5 stars

    Great frog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to side-by-side in this at all of the functions that I needed are present. I would like to see a little more light on the bottom part of the fridge and freezer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is good but only disadvantage is that magnets do not stick to the front of the fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with our our purchase. Ice storage could be a bit bigger and a drawer for cheese and lunch meat would be nice but not a huge deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vibration noise sometimes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new frig, there are times when there is a very annoying hum which we can not figure out... thinking it may be vibration noise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great fridge with room for more and great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem when I first installed could not get ice maker to work and called service. Very quick service and Geek guy was very knowledgeable and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this refrigerator. Freezer is extremely big. The front door access is so easy for my grandson to get his juices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Side by side refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG but the only complaint I have is the half front door doesn't close well. I wish it made a noise indicating the door was not fully closed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Door in Door option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with door in door feature. The ice machine and water buttons being separate is a great perk. Depth of the machine is also great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the feature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little smaller than I thought on the fridge part of it, but easy enough to get used to it, love the though the door very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had our new refrigerator for less than 2 weeks. We really like the features that it has to offer. Will do a follow up review if there’s any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Convenient Model.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was nice, more spacious and easy to pick up frequently used items. The glass seems to be thin than other refrigerators and hope it holds the weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barry Plumbing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality products for,our office. Delivery men were great. Setting everything up make sure it’s working and they cleaned up nicely. Great products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice side by side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this new refrigerator. Everything is great. I really like the small door to get to drinks quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Refrigerator very roomy, the shelve design is great,we are a family of 14 we live in the foothills. Having this design is what we needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I don't like the freezer drawers because it's really hard to organize. This side by side is perfect and has so much space! Plus we love the door in door feature!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge for a small family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice side by side fridge. Space is a commodity so plan accordingly. The door within a door takes a bit getting used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge can be noisy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Refridgerator. The doors are awesome. The only issue is every now and then it makes a weird sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Very satisfied with our purchase. The installers arrive on time and left us with instructions to get up and running,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this refrigerator. You can play music learn recipes see whats in the refrigerator. And love tgat the kids can watch you tube on it in the kitchen.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Finally one that works!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only hoped, that It would have worked from the beginning. After 5 returns, the sixth refrigerator is working like a charm. An LG customer should not go to the aggravation of having to return a new item so many times in order to get one that works. I originally purchased this item on 05/18/2021 and received the one that works on 07/01/2021. I'm giving BEST BUY (Hialeah Store: Number 0555 063 3872 062821) personnel 10 stars for the service provided and of course for the HUGE discount on the price for the grievance and delays. THANK YOU BEST BUY!!!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette LG