Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,799.99

Customer reviews

Rating 4.4 out of 5 stars with 3411 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's spaciousness, the convenience of the door-in-door feature, and the sleek look of the black stainless steel. They also appreciate the easy access to commonly used items and the ice maker. However, some customers have experienced issues with noise, defective units, adjustable shelves, and the door alarm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,411 reviews
  • Rated 4 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge, wish the options were touch screen instead of buttons.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart looking, good capacity unit.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door in door design - main door squeaks upon opening and closing. Small door must be pressed shut tightly or will not close.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We totally enjoy all the features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are 100%,pleased with our purchase of the LG Refrigerator. We totally enjoy all the features offered in this unit. We certainly would recommend it to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Family

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG door-in-Door Refrigerator is perfect for our family. The thru-the-door ice and water is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Refrigerator for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue is we have been unable to level the fridge. I think it’s more my floor than the fridge though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way this refrigerator is organized. It’s super easy to get at everything and to organize. It was expensive, but worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems ok . DOOR has to be shut hard as you don't no if it is closed. Bought it opened box , so I really don't no if that was problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very happy customer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my family is so happy with this refrigerator, for sure it's a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, so far no issues at all. It does however get fingerprints easily but no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Water taste horrible !!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been horrible with the water!! None of My other refrigerator have ever had this problem

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great features and quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has great features and style for the price paid. We shopped around multiple stores and this was the best price for what we were looking for.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Way too many noises.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this until along with matching dishwasher, range and microwave on 7 July 2021 and have already called to complain that this refrigerator NEVER stops making noise. Sometimes the ice maker clicks and pops, occasionally, water seems to be rushing through lines as if a dam has burst and then, perhaps worst of all, it spools up like an airplane speeding down the runway and near as loud. The unit is beautiful in my home and I like the design. However, the constant noise is a showstopper! Best Buy has already been notified they can come pick it up. I’ll find something that does not audibly seem to be alive and ready to take flight at any moment.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane LG

  • Rated 5 out of 5 stars

    Great refrigerator for a fair price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG refrigerator that we purchased was everything we were looking for. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Door in Door

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful unit, works great. Particularly love the outer door options to save on cooling cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product and Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product from LG and buying experience from Best buy had been excellent as always.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been a good fridge install was easy the store clerk was helpful it’s a big upgrade from our old fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love at first sight. I really love this fridge. The double door is ideal when having kids at the house to keep their drinks at easy access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect buy! I love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy! I love looking at my kitchen and seeing my new refrigerator!! Have received many compliments on how nice it looks and the features are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fridge. Had to wait 7 weeks for final delive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third time was a charm. First delivery was damaged. Second delivery was set up incorrectly. Third was finally correct. Store did compensate us for problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Not a fan of the water and ice set up.

    I would recommend this to a friend