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Customer Ratings & Reviews

Your price for this item is $1,799.99

Customer reviews

Rating 4.4 out of 5 stars with 3411 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's spaciousness, the convenience of the door-in-door feature, and the sleek look of the black stainless steel. They also appreciate the easy access to commonly used items and the ice maker. However, some customers have experienced issues with noise, defective units, adjustable shelves, and the door alarm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 3,411 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meassurements were accurate online, and product is of good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attractive refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the side by side and the refrigerator door that opens two ways

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Such an awesome upgrade from our last refrigerator!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge and it looks great in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far very good.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good fridge for the price and is very neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator.. It’s very useful.. very organized

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features on this fridge. Plenty of space for my wife and I. Looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great side by side Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a LG fridge and bought this one for my mom. Great buy she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge to replace my old one. It works and is very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of good features, seems to work OK, fits in our kitchen well.

    I would recommend this to a friend
  • Cons mentioned:
    Compressor

    Rated 1 out of 5 stars

    Failure in 3yrs---do your research

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG has a compressor issue, and my refrigerator stopped cooling properly. I lost food and money trying to get it fixed. Only bright light is that the compressor is under warranty, and will be replaced. LG has several class-action suits for this reason. It's too bad, because I never had any complaints. up until now.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that you are not getting help resolving the issue with your unit. LG absolutely cares and we confidently stand behind our products. Please complete a request for food loss reimbursement online at https://www.lg.com/us/support/reimbursement. ^Daphane LG

  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator I recommend.Good price great quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective on arrival

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure what the odds are of getting a defective refrigerator -- I would think the odds are supposed to be extremely low, which means I was extraordinarily unlucky, or LG's quality control is extraordinarily poor. After delivery and installation, the water dispenser ceased functioning on the first day. I then noticed everything I placed in the fridge side have been frozen solid. Temperature was set at the default setting, 37 deg F for the fridge, and 0 deg F for the freezer. I tried increasing the temperature to the maximum (46 deg F for the fridge), and everything was still frozen solid. I called Best Buy right away, and at first they offered to exchange it right off the bat, but then it turned out they couldn't do that and had to send the installation team out again next week to make sure everything was installed correctly. On the following week, the installation team came out, and confirmed everything was installed correctly and the fridge was defective, and then I had to wait again until the next available timeslot for the exchange delivery. Overall, after paying over $1800 dollars, I had to try and manage two weeks without a functional fridge. This fridge has some cool features, but definitely not enough to worth the price or the hassle.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product choice. I would recommend this product to all of my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s so pretty!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it and love the organization! Makes life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exclant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I luck it very much I gat what i need thru the door

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frig was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frig is great and a good value and fit perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lives up to its Consumer Report ratings.good installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refridgerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery and great product. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They don't have comparisons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its beautiful, elegant and very good energy efficiently

    I would recommend this to a friend