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Customer Ratings & Reviews

Your price for this item is $1,799.99

Customer reviews

Rating 4.4 out of 5 stars with 3411 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's spaciousness, the convenience of the door-in-door feature, and the sleek look of the black stainless steel. They also appreciate the easy access to commonly used items and the ice maker. However, some customers have experienced issues with noise, defective units, adjustable shelves, and the door alarm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,411 reviews
  • Rated 2 out of 5 stars

    Poor value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelves are not adjustable and freezer space is limited. Bestbuy Salesman made promises that Bestbuy couldn't or wouldn't uphold. I paid for water connection and was scheduled. Then, a customer service person phoned to say that they didn't have an installer to go into a 4-1/2' crawl space. A few days later I received a request to reschedule. I still have not had anyone come out to connect the water. I would not have bought a refrigerator from Bestbuy if they couldn't connect. I paid a connection fee and have no connection and no refund. I am very disappointed.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry you had a poor purchasing experience. Thank you for bringing this to our attention. It helps us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Daphane LG

  • Rated 4 out of 5 stars

    Love the black chrome look!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and versatility of the refrigerator!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all working very good right now,I love it.don't now in future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Replaced it with a counter depth refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the thru door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I`am very happy with this refrigerator, and recomended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves it kinda small but works good for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. great price. Delivery guy were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far it has met expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has done a good job and met all expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator we have had a lot of them and LG are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this refrigerator!!! It’s the best one I have ever owned!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works GREAT.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it and everyone of my friends love it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty of ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great delivery team did a great job........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the door in door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far best fridge I’ve owned. I checked around and lg was recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, huge inside, and easy to hook up. Nice and cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! I haven’t had any problems with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't have asked for better service or value! Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this 2 months and the door in door design has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigeragor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is what was displayed and am completely satisfied with process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space and everything within view. Very quier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It replaced a 20 years old refrigerator and is a nice update

    I would recommend this to a friend