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Customer Ratings & Reviews

Your price for this item is $1,799.99

Customer reviews

Rating 4.4 out of 5 stars with 3411 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's spaciousness, the convenience of the door-in-door feature, and the sleek look of the black stainless steel. They also appreciate the easy access to commonly used items and the ice maker. However, some customers have experienced issues with noise, defective units, adjustable shelves, and the door alarm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 3,411 reviews
  • Rated 5 out of 5 stars

    Nice fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the thru-the-door item.Overall I like this a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works real great will recommend to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets our needs well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, has great features, & so far has met our expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fridge so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks nice works great wished it had another drawer though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A beauty in the kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very efficient in keeping food cold.? It also compliments my kitchen set up

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 1 out of 5 stars

    A side by side nightmare

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to come home from vacation to melted food and have to go out in a snow storm to buy a garage refrigerator then this is the refrigerator for you. Actually any LG refrigerator. It was so good at break it broke TWICE ruining our food twice. Also it is awful to get fingerprint marks off of.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inside door was cracked. Then they sent me an entire inside replacement and I have no idea nor do I want to attempt to install it after paying almost 2k for it. In addition the front is aluminum and is difficult to keep clean. Lastly the outside door will not close unless you physically push it to connect it to the magnet.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge nice and elegant. Would recommend to others

    I would recommend this to a friend
  • Cons mentioned:
    Compressor

    Rated 1 out of 5 stars

    LG has a history of bad compressors

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply a cheap product. I have had mine for 18 months and already have spent over $1000 in repair cost to fix a broken compressor. The technicians tell me LG has a history of failed compressors and they recently had to settle a lawsuit over their faulty products (google it). Their response is to limit the warranty from 5 years to 1 year. Don't be fooled.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      The warranty for cooling issues is still 5 years. We would be happy to help you, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer LG

  • Rated 5 out of 5 stars

    Loveit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge. Good space, great water and ice dispensers.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Space very limited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like the shelving space. Everything seemed to be crowded inside and the see through door kept staying open. It does not have an alarm to let you know it's open like the other doors. Return it!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Totally satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features in the appliance.i would definitely purchase all over again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I love our new refrigerator. Totally recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good design, like it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good design and I all my family members like it.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Broke after 2 month use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but mine broke after 2 month use. Would not by this brand again

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      we are sorry to hear that you are having a hard time with your unit. Please contact our Customer Support via direct message at Facebook and Twitter so we could better investigate and assist you with a resolution.^Venette LG

  • Rated 3 out of 5 stars

    Major purchase-Buy the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues when I first purchased product, but Best Buy and the manufacturer stood behind the product and made me whole. I love the space and functionality. I think I made a good purchase. It is a major purchase. Buy the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage. I would recommend this to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Space i like it a lot i recommrnd it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge ! Freezer is easy to organize food in.

    I would recommend this to a friend