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Customer Ratings & Reviews

Your price for this item is $1,799.99

Customer reviews

Rating 4.4 out of 5 stars with 3411 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's spaciousness, the convenience of the door-in-door feature, and the sleek look of the black stainless steel. They also appreciate the easy access to commonly used items and the ice maker. However, some customers have experienced issues with noise, defective units, adjustable shelves, and the door alarm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 3,411 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far, very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read a bunch of reviews before going for it. Not all were positive, but so far for me it has been a great purchase for a very good price. Water and ice dispensers work as expected and never had a fridge with almost no noise.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the product bc the door-in-door feature. The door is hard to close. The water dispenser is in an odd location causing water miss cup as you have to line up your cup in a small area.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Real nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the fact that it has alot of space and new technology as well. Some refregirators on the market right now still use old technology for their motors, this model uses new improved motor to last longer.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Good use of space inside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, especially the double door part. However, the stainless steel is still problamatic, as far as wiping off the front. I will experiment with different products to wipe it down with. Haven't had time yet.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    nice frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE his frig. Easy to get things out of the third door. Didn't realize how often you get in the frig. Third door is a energy saver. Frig is very roomie.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Looks great and has worked well except the ice mak

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The icemaker on this is a little slow to make ice and is small. My main issue is it started leaking and not fuknctioning in under a year. LG was great and fixed it within the warrenty expiration in a timely manner. Still disappointed it failed so quickly and hopeing we have better luck with the replacement Ice Maker. Otherwise I've really liked the fridge. It's size is nice and deep and couldn't have fit a fridge any larger in my fridge spot.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the extra door to store high use items. I have not hooked up the ice maker yet. Over all it is a very nice refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we received the refrigerator about a month ago and have had no problems. I really like the door in door. That is so handy. This is a real nice refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Fridge.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially saw this refrigerator in a local store and loved it! At the time, our fridge that came with the house was going bad. we opted to purchase an open box. I was able to save money purchasing it this and got an awesome fridge as well. This refrigerator has an abundance of space for all of our food items and the front compartment area is a neat feature. It compliments my other stainless steel appliances in the kitchen and the overall look is amazing. The only downside was that the open box fridge broke. But Best buy's customer service was top notch and got a new fridge (came slightly damaged, shipping issue) for $100 more.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Finally an icemaker that works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge replaced a dead LG French door fridge (only 6 years young, Boooooooo) icemaker never made good ice. This one works great! no soft quick to melt crap!

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 4 out of 5 stars

    large compacity fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new fridge, it has a lot of space and the extra door is great for quick grab items. I only wish that the shelves had more options for height settings.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Very happy with the purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this refrigerator two weeks ago. Very happy with the choice. It is the largest refrigerator in its class. I specially like the smaller front door that opens for things that we use frequently.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door, Space
    Cons mentioned:
    Compressor

    Rated 1 out of 5 stars

    Bad compressor

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had loved this refrigerator. On the tag it says it was made 2018, but the compressor has gone out. It was very spacious and the door with in the door was great. It is just shocking after this short time that the compressor was shot! Very disappointing!!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Very smart looking fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the door in door feature to access milk and small bottles without open the entire fridge. The water dispenser takes s little getting used to. The black stainless steel finish is very nice

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this refrigerator and if I could return it I would. I am kicking myself for not investigating further. It is not the refrigerator we originally went to purchase, and because of our urgency we chose blindly. I liked the look over all, and until you use this refrigerator on a daily bases you wouldn't be aware of the issues. First the water set up in the door is horrible. They placed the tab for the water up front and if you do not place your glass correctly water shoots out everywhere. The ice tab is directly behind and you end up hitting the water and making a mess all over the floor. The shelves are not conveniently positioned, and you are limited on movement and positioning. There is very minimal space for large containers. The front entry door is nice but you must make sure you close it tightly as it does not have the ability to grab and close, so you may think you have closed it only to find out hours later that it has been sitting unlatched. The Stainless is horrible with fingerprints and stains. There isn't enough time in the day with a family our size to clean it. I hate that I can't place a note on the front of the refrigerator. My over all review of this refrigerator would be a zero. I do not recommend it especially for large families.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Love it so far!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, greatly surpasses the Samsung we bought a few years ago for with a much bigger price tag. We love the convenience of the door opening separately.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is exactly what we wanted. I love the door within a door. Best feature as it makes it so you don't always have to open the refrigerator all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We originally were looking at a more expensive French door fridge but decided on this one since it was in stock and we needed as soon as possible. So glad we did! Quality is good and it is well designed for maximum space and storage!

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was bought as an unexpected replacement and it has not disappointed! I was skeptical of the door-in-door feature when I bought but I have used it so much more then the full door because of the convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I am not real fond of the design of the water dispenser, I love the fridge itself. Very very quiet, never hear it run. Would highly recommend at this time.

    I would recommend this to a friend