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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3411 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's spaciousness, the convenience of the door-in-door feature, and the sleek look of the black stainless steel. They also appreciate the easy access to commonly used items and the ice maker. However, some customers have experienced issues with noise, defective units, adjustable shelves, and the door alarm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 3,411 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Very good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice fridge with a lot of space and with excellent features.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Get This Frig

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product - lots of space, innovative, and highly efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    we highly recomend this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door in a door for repeatedly used items is wonderful. we love this fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Nice looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door in Door option is okay, need to make sure it is fully shut all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Good fridge bad ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge was a replacement for a 20year old unit. But ice maker on new fridge can not keep up with family.old one did just fine before it quit working.So if you use ice for your drinks don't expect to fill many glasses

    No, I would not recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new frig.. the door n door feature is so convenient and simple it to mention economical..

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love my refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allot space, good quality, easy access to my snacks

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Love the frig!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new frig is great. Love the door in door. The print proof finish is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Gives me so much more than I had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful refrigerator, large capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    convenient access with 3 door entry.... love it LG - Door-in-Door 26.0 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel This 26.0 cu. ft. LG Door-in-Door LSXS26366S side-by-side refrigerator features SmartDiagnosis and is compatible with select smartphones, so potential issues can be resolved quickly. The Smart Cooling system and digital controls simplify operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the door in a door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect when most of the door opening is just to get a drink. Great minimalistic design

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 4 out of 5 stars

    Nice tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra door for condiments. Pretty large. Fingerprint resistant

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 4 out of 5 stars

    love the door in door feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the door in door feature wish the freezer section was wider

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Excellent fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge, great room on both sides. Really good ice maker. Features are top of the line quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good, Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We compared stores and Bestbuy initially matched the price we saw elsewhere. But once the delivery charges were factored in, bestbuy had the better deal. This was made sweeter when we went to the store and the had a sale and an additional $200 was knocked off. BOOM! The only thing preventing a 5* is the odd storage space. For some items it's either not tall enough or not wide enough.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system. Double door on the fridge is anazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG makes a nice product. That said when it was delivered, after a week's wait, we were told that the interior water line was damaged and the freezer door would need to be replaced. After much confusion with the store and delivery personnel, the door was finally replaced, over a week later. So far it's working nicely and we are pleased.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good looking refrigerator , the small door doesn’t always close even tho it seems like it does . It is very loud...at night you constantly hear loud bangs and noises coming from it .

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works better than the last LG. It quit after 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Excellent fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is very spacious. The ice has 2 different settings that you can choose from

    I would recommend this to a friend