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Customer Ratings & Reviews

Your price for this item is $1,799.99

Customer reviews

Rating 4.4 out of 5 stars with 3411 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's spaciousness, the convenience of the door-in-door feature, and the sleek look of the black stainless steel. They also appreciate the easy access to commonly used items and the ice maker. However, some customers have experienced issues with noise, defective units, adjustable shelves, and the door alarm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 3,411 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge lots of storage. Easy access to food

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! the color and the function adds value to my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge looks and works great! The door in door feature helps a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Excellent !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice !!!! Everything fits great and I love the freezer !

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Love the fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the fridge, especially the extra front door space.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    friends loved it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a great buy , nice and convenient storage, great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator...you won't be sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always felt picking a perfect refrigerator is difficult. For some reason, this was an odd shopping experience. The minute I saw this refrigerator I made an immediate decision. So happy that I did. Bestbuy staff were excellent in going over all features & benefits. This is by far the best refrigerator i ever bought.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Look out for the door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not impressed with this refrigerator. I was very excited with the door-in-door option. However, it turned out to be more hassle. You have to be very careful closing the door otherwise it will not close all the way in. If you have children in the house you have to constantly keep checking after them if the door-in-door is fully closed otherwise you are risking your refrigerator door to be open all the time. Also the push button to open the thru-door is very loose and looks it get even looser over time. Also, the water dispensing is bad. It comes through a small weird opening. Overall I wish I went with different refrigerator.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very satisfied with the capacity,, and performance of this refrigerator.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Elegant finish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As my grandson, Jake, would say, it’s AWESOME! The water pours exactly where you want!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an open box product but it is awesome. The features are great. Big and spacious fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge! The design is amazing and so far no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator with lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator with lots of space in both the refrigerator and freezer sections.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far, with a lot of space. LG is a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, from the moment I saw this product in stores I have read up on it and really liked it. The refrigerator itself is great. I like the side by side style more than French doors because you're able to see all that is in your fridge and freezer. Shopping at Best Buy, on top of that, was hassle free and a great buying experience. Installation was smooth and purchasing the protection plan gives me piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Thur the door, the water/ice maker & the black stainless steel

    I would recommend this to a friend
  • Cons mentioned:
    Compressor

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought this refrigerator and upon delivery noticed that it wasn’t cooling immediately. Called LG customer service to troubleshoot and they kept insisting we needed to wait 24-48 hours for it to cool. Well after two days the refrigerator still wasn’t working. We ended up having to return it to Best Buy. After some research we realized that this model has a class action lawsuit for the exact same problem- not cooling. It would’ve been nice if we were forewarned about this issue. If we would’ve known this beforehand we would’ve never bothered purchasing this in the first place. Save yourself the stress, time and energy and go with another model.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably,this is frustrating.Thank you for taking time to review this product.. We are doing our best to improve the quality of our products.We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente side , I love my new refrigerator Good space for a food

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Love our new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thru-the-door design is very nice design for us. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge! Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is so nice. Not only is it beautiful, it’s quiet, spacious and convenient.

    I would recommend this to a friend