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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3411 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's spaciousness, the convenience of the door-in-door feature, and the sleek look of the black stainless steel. They also appreciate the easy access to commonly used items and the ice maker. However, some customers have experienced issues with noise, defective units, adjustable shelves, and the door alarm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 3,411 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size.. very deep. Only thing I'm not in love with is the quality of the filtered water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente side , I love my new refrigerator Good space for a food

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As my husband and I worked together to install this refrigerator due to the Geek Squad not having competent staff who could do it, I feel that this was a good bargain and would purchase again but not from Best Buy without assurance that the delivery team was up to the task of installing it.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    love the door in door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the door in door is even better than I thought it would be, love the ice/water combo

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomy, beautiful to look at, lots of space in the freezer-love the ice and water dispensers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator...you won't be sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always felt picking a perfect refrigerator is difficult. For some reason, this was an odd shopping experience. The minute I saw this refrigerator I made an immediate decision. So happy that I did. Bestbuy staff were excellent in going over all features & benefits. This is by far the best refrigerator i ever bought.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome having so much space. Plenty of door shelves thru the easy access small door.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Love our new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thru-the-door design is very nice design for us. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Great refrigerator for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door-in-door is very convenient. Produces more ice than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Best decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the space eazy to categorize the food to where u wanted .

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is amazing. I love the easy access doors. We use them all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent style, big to put a lot of food inside I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well designed and looks good finger print less is the way to go when going stainless

    I would recommend this to a friend
  • Cons mentioned:
    Compressor

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought this refrigerator and upon delivery noticed that it wasn’t cooling immediately. Called LG customer service to troubleshoot and they kept insisting we needed to wait 24-48 hours for it to cool. Well after two days the refrigerator still wasn’t working. We ended up having to return it to Best Buy. After some research we realized that this model has a class action lawsuit for the exact same problem- not cooling. It would’ve been nice if we were forewarned about this issue. If we would’ve known this beforehand we would’ve never bothered purchasing this in the first place. Save yourself the stress, time and energy and go with another model.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably,this is frustrating.Thank you for taking time to review this product.. We are doing our best to improve the quality of our products.We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is ideal. It holds a lot and the ice maker and water dispensers are great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little noisy but I changed it. The second one is quite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstand Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it and works great in our kitchen. We like the side-by-side.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Perfect for my family.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect refrigerator for my family and I. Love all the space.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks good. fit just right. easy to clean. lots of space

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great refrigerator! Very quiet. I love the door-in-door feature. Great and simple design.

    I would recommend this to a friend