Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,399.99
Clearance
The comparable value price is $3,499.99

Customer reviews

Rating 4.6 out of 5 stars with 875 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the positive impact of the dual ice makers, ample space, and the convenient Door-in-Door feature. Many appreciate the quiet operation and sleek design, while some experienced issues with the door's functionality and inconsistent cooling performance. The adjustable shelves are a point of contention for some users. Overall, the refrigerator receives praise for its capacity and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 875 reviews
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Spacious

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most I like of this item is the huge space, you can put many things inside. It works well. There are two things I don't like: 1, you can't adjust the high of the shelves; 2, the middle drawer can be opened only when you open both doors, issue can be solved, I think, by dividing if into two separate drawers.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Happy satisfied!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with our purchase! I did a lot of research before making this purchase. I have to say I was worried about the room in the freezer, not to worry plenty of room! Oh and the enormous room in the refrigerator part!!!

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Happy with this fridge.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the fride for a month. So far so good. Like door in door. Refrierator compartment much more roomy than our previous side by side. Slide out freezer tubs not as convenient as side by side shelves but capacity is greater.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    I love the look and convenience of the extra door.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the door in door feature. Instead of opening the full fridge and wasting electricity continuously. I never realized how often we open the the fridge. It also has a very nice look to it.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    LG Instaview French Door in Door Refrigerator

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Knock feature to turn on light in the door in door to show items inside is fun and an instant hit with kids and adults alike. Much better organization of items compared to our older side by side model.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great purchase!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful refrigerator! So easy to use and so much room. Love the door in door and the wide open shelves of the top. Also the smudge resistant surface seems to really work! Haven’t cleaned it after a month as it looks new.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great new fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge so far we are enjoying the in-door ice maker with the second ice maker in the freezer. The "insta-View" door for ready service items is very convienent.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great Fridge / Water Tastes Bad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. It has a lot more space than I thought (I bought online without seeing the fridge in person) I have the fridge for over a month now, but unfortunately the water and ice taste it is still terrible. Tastes like plastic and it's undrinkable.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Wonderful Refrigerator and Great Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying this refrigerator. The door-in-door feature is especially useful. It is such an update compared to my old refrigerator. The fact that we bought it on sale at Best Buy made it a exceptional value.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge because the one in my house broke suddenly. I was impressed with the quickness of delivery available and it being in stock. I am happy with my purchase. Space for everything in this fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handles for opening were all bent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All three handles were bent when Geek squard installed my LG Refrigerator. I Paid the entire price for Refrigerator and water supply line that was not needed. I was told by Andy Geek Team leader that the water line would be refunded. And someone should be calling for approx handle replacement. Geek team were very professional and installed quickly. Geek squad could not tell me when Best buy would be returning to install new handles (3 each). I receive weekly emails from best buy but not one phone call to inform me when handles would be installed.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette LG

  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Love my French Insta View Door-in-Door Refrig.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The French Insta View Door-in-Door Refrigerator is great! The Door-in-Door allows my kids to have easy access to their drinks & snacks without opening the doors to the main Refrigerator. I love it!

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Great LG Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good-looking refrigerator. It's a little noisy when preparing for ice and the left door slams shut. When you close the door, you need to hold the handle, so it won't slams shut making a lot of noise.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Good size

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is sleek looking and large on the inside. The freezer has plenty of space as well. I would prefer the drawer in the freezer to pull out full & to have more shelf flexibility. Other than that, it was a good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It is perfect size with great compartments and no smudge mark stainless steel finish. Delivery and installation was fast and professional! Very happy

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Multiple Disappointments

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1) The ice from the ice maker tastes bad, although the water is fine. We have been getting mixed information from multiple customer service reps at Best Buy and LG about how to place a service call - with Best Buy Total Tech protection or with LG under warranty. Had 1 service call already, did not fix the problem. Pending another upcoming call. 2) The right refrigerator door does not stay open. 3) The shelves are not tall enough for taller items, even when adjusted. 4) The glass door does not keep items as cold, so need to be careful what we store in there.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Shelves

    Rated 5 out of 5 stars

    great upgrade to a renovated Kitchen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge!! you will need to do some adjustments to the shelves unless you don't use full-size bottles of things like milk, OJ or Soda, Definitely, a great fridge if looking to update your kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    There is so much space in this refrigerator!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from a side by side, there is so much space in this refrigerator! The door-in-door makes it convenient to reach the most-used items. One design note - the top-most compartment in the door-in-door is disappointingly small and hard to access.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I've only had this refrigerator for 2 weeks, but so far so good. It's spacious and quiet. Hopefully it will last along time. I would definitely recommend this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Best refrigerator ever

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator, the window door opens easily. The freezer has easy accessibility and opens with ease and has plenty of room , Best Buy delivered it on time !

    I would recommend this to a friend