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Customer Ratings & Reviews

Your price for this item is $1,399.99
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The comparable value price is $3,499.99

Customer reviews

Rating 4.6 out of 5 stars with 875 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the positive impact of the dual ice makers, ample space, and the convenient Door-in-Door feature. Many appreciate the quiet operation and sleek design, while some experienced issues with the door's functionality and inconsistent cooling performance. The adjustable shelves are a point of contention for some users. Overall, the refrigerator receives praise for its capacity and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 875 reviews
  • Rated 4 out of 5 stars

    LG far superior to Samsung family hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior materials and build quality over Samsung family hub

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fridge. Would by again or reccomend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful after our 28cft samsung died after 4 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator, but sometimes it gives colder than normal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Look nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, but have a problem with doors , they are not even.

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    Go to Lowe’s!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the refrigerator on October 7, 21. As of today, the fridge is making a loud running noise and the freezer is not cooling at all. I have a freezer full of thawed food! The “warning” that you are SUPPOSED to get never went off. The Geek Squad guy that I ta liked to was incredibly rude and hung up on me. Never again! I’ll stick with Lowe’s.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s all I thought it would be. I love the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets cold quickly and has many options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the versatility of the shelf placement. Lots of options.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is beautiful but unfortunately the doors are not even once we placed it on location in our kitchen. Also the storage set up is not the greatest to fit groceries properly, ie. drinks, not enough room for them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome appliance, esthetically beautiful, efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the style

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really liked the color and the style of this fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get used to thinking someone is at the front door.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not highly recommended

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years after purchase, it needed service. Motor was making noise

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Insta View Door in Door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the Insta Vie Door in Door had shelves that Moved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. However it does not have a lot of room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    See comments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why this is here, had to cancel order a few days in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product as advertised. Many features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All elements functional. Item performs as advertised.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cold air doesnt circulate well but its pretty nice .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BUYER BEWARE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though this fridge has 4.5 star rating, I had a terrible experience with it. I had mine delivered on 09/04, and just 2 weeks later it started frosting everything in my drawers. Had an LG expert come check on it, and suggested I take everything out of my fridge/unplug it for 24hrs. I did that while he ordered some parts (would have to wait till 10/20 to get the parts), but this suggested did not fix anything. LG customer service is terrible, just fyi. Went to my local BestBuy store and they were able to swap out my fridge for another one (Whirlpool - 24.5 Cu. Ft. 4-Door French Door Refrigerator - Stainless steel) w/ my Geek Squad protection (def recommend), and so far so good. I've had horrible experiences with Samsung and thought I'd take a chance w/ this pretty expensive LG, but boy was I wrong... Stick to the reliable brands GE/Whirlpool/Maytag/Frigidaire/Kitchen Aid. LG/Samsung are all looks, but poor performance. Maybe I just had a lemon... PS: BestBuy is the best place to purchase appliances or anything tech wise.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Ice maker in the freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker in the freezer went in 13 months. It was out of manufacturers warranty. Had total tech and could get it fixed ay a discounted rate.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lots of room inside fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid fridge, ice maker gets stuck every so often, which means you have to take it out every so often.

    I would recommend this to a friend