Customer Ratings & Reviews
- Model:
- LFXS26596S
- SKU:
- 6250127
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the positive impact of the dual ice makers, ample space, and the convenient Door-in-Door feature. Many appreciate the quiet operation and sleek design, while some experienced issues with the door's functionality and inconsistent cooling performance. The adjustable shelves are a point of contention for some users. Overall, the refrigerator receives praise for its capacity and ease of use.
This summary was generated by AI based on customer reviews.
LG Happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had the LG ThinQ for about a month. I’m very happy with the purchase love the space and the bells and whistles!
I would recommend this to a friendAmazing tech!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing LG technology! Our foo has never been freshly maintained!
I would recommend this to a friendHappy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it… freeze is so big that a keep alot food and ice cream..
I would recommend this to a friendit is not a good quality refrigerator.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a good refrigerator. I bought it four years ago. There are always some white things vented out on the water and ice window even I changed the water filter every 6 months with the LG brand. Just wonder if water is safe to drink. At the beginning, the vegetables next to the refrigerator walls in the upper are frozen. So I put the vegetables in the middle of the refrigerator. There is a tray at the bottom of the upper part of the refrigirator. foods are lightly frozen there. I set temperatures.at 42/-3
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Refrigerator (LFXS26596S) model. We understand your concerns about the water quality and the freezing issues you’re experiencing. Your feedback is important, and we want to help you find a solution.
The white particles you’re seeing could be a result of mineral deposits, which can sometimes occur even with regular filter changes. While the water may still be safe to drink, we recommend running a water quality test if you have any doubts.
As for the freezing of vegetables, adjusting the temperature settings can help. For most efficient performance, a temperature of 37°F for the fridge and 0°F for the freezer is often recommended. If you're still experiencing freezing, consider checking the air vents for blockages or obstructions.
Please reach out to us directly via private message on social media @LGUSSupport. We're here to assist you further and ensure your refrigerator is functioning properly. We appreciate your patience and look forward to helping you. ^Juvy
Good fridge for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gorgeous fridge, door space is small, nice features,
I would recommend this to a friendToo expensive to require service repair so soon
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator cost $3700. After 13 months (1 month out of warranty the freezer ice maker stopped working. Expected more from LG for $3700.
No, I would not recommend this to a friendDon’t fall for pretty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible bought in 2021 broken 2024 3 months after warranty expired. Don’t recommend better off with cheaper fridge that’s will last. Looks good on outside but built poorly inside.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Refrigerator (LFXS26596S) model. We appreciate your feedback and understand your concern about a product that doesn’t perform reliably, especially after a short period of use.
While we focus on quality, we recognize that issues can arise. If you’re experiencing problems, we recommend reaching out to our support team, as there may be options available even after the warranty period.
Please send us a private message on social media @LGUSSupport. Our team will be more than happy to assist you further and explore any possible solutions. We value your input and hope to improve your experience with our brand. Thank you for your patience. ^Juvy
Very expensive junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Linear Compressor dies constantly. Owned this fridge since 2019 and starting in 2023, I have to have a tech come out to repair the compressor every 3 months. Avoid at all costs! If you like throwing out all of your food, condiments, and frozen goods every 3 months, this might be a great fridge for you!
No, I would not recommend this to a friend"LG" stick to phones and TV's not Major Appliances
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Frig worked great for 4 yrs then compressor went out. LG has no one in my area to work on them. Took 2 weeks to get a tech from A&E services to look at it. Had to order a new compressor and wait another 2 weeks to return to fix it. They called and said they needed to reschedule out another week. So no fig for over a month now. LG needs to stick to electronics!!!
No, I would not recommend this to a friendWaste of money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A drawer broke, the top ice maker stopped making ice, plasic to seal fridge broke. I avoided samsung because they said the fridges werent great. I guess i should have avoided LG too. Beautiful fridge but a waste of money. Barely two years and will have to replace. Never buying LG products again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Mari. We appreciate you taking the time to share your experience on your LG Refrigerator (LFXS26596S) model. It's disheartening to learn about the issues you've faced, and we understand the frustration this has caused. We wanna help you out, please visit this link for basic troubleshooting in regards of the ice maker issue: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice-CT10000021-1400773605181. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Stay away from LG Linear Compressors!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds like great tech, but my LG Linear Compressor broke after 4 years of use. LG has not been responsive and makes you jump through a lot of hoops to activate the compressor 10 year warranty. I've spent close to $1000 for repairs and have gone close to 3 weeks without a fridge.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We definitely understand that it can be frustrating to spend money on a refrigerator and experience these issues within a few years. We'd like to see how we can help in getting this repaired for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
Not function
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right now I have issue with freeze and water , not function
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Filtro. Thank you for reaching out and for taking the time to share your feedback on the LG Refrigerator (LFXS26596S) model. We apologize for the issues you have encountered with your unit, and we understand your disappointment. For help and guidance, please visit this link: https://www.lg.com/us/support/help-library/ice-maker-and-water-dispenser-troubleshooting-refrigerator-CT10000021-1337884416316. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
NEVER BUY LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG is absolutely garbage. Terrible company. Terrible products. DO. NOT. BUY!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We truly appreciate your thoughts. We’re sorry that the LG French Door Refrigerator did not meet your overall needs. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Jolly
Stay away
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not even 3 years and broken. 2 mayor repairs and now completely shot
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Buyer Beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 2.5 years and they can’t fix it. I would not buy LG
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki